--- description: Learn more about Creatio CRM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Creatio CRM Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Creatio CRM](/software/130149/bpm-online-crm) # Creatio CRM Canonical: https://www.capterra.ca/software/130149/bpm-online-crm Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/130149/bpm-online-crm?page=2) > AI CRM where people and AI agents work together — unlimited users, agents, and workflows on one no-code platform. > > Verdict: Rated **4.7/5** by 150 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Creatio CRM? Creatio is an AI CRM and workflow platform where people and AI agents work together with no limits on users, agents, or workflows. Built for midsize and large organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 150 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Creatio - **Location**: Boston, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Per User - **Pricing Details**: CRM Creatio offers a number of various editions and pricing, which allows you to select the edition that best fits your business model. All Creatio licenses include basic support plan, product maintenance and free updates. Contact Creation for more information. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Polish, Portuguese, Russian, Spanish, Turkish, Ukrainian - **Available Countries**: Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium, Bolivia, Brazil, British Virgin Islands, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark and 70 more ## Features - AI/Machine Learning - Agent Interface - Amortization Schedule - Appointment Management - Automated Routing - Bonds/Stocks - Borrower Management - Campaign Management Software - Campaign Planning - Channel Management Software - Claims Management Software - Client Tracking - Communication Management - Compliance Management - Compliance Tracking - Conversation Intelligence - Customer History - Dashboard Creation - Data Entry Software - Document Management Software - Feedback Management - Financial Analysis - Financial Reporting Software - For Financial Institutions - For Government - For Insurance Industry - For Sales Teams/Organizations - Forecasting - Inbox Management - Insurance Policy Management - Investments Tracking - Investor Management - Knowledge Management Software - Lead Generation Software - Marketing Automation Software - Multi-Channel Data Collection - Payment Collection - Performance Management - Pipeline Management - Predictive Analytics Software - Price Optimization - Reporting/Analytics - Sales Activity Management - Search/Filter - Shop Floor Management - Support Ticket Management - Task Automation - Third-Party Integrations - Work Order Management - Workflow Management Software ... and 160 more features ## Integrations (21 total) - Asterisk - Avaya Experience Platform - Brandwatch - DocFlow - Gmail - GoTo Meeting - Google Calendar - Google Contacts - Infobip - LDAP Manager - Meta for Business - Microsoft Excel - Microsoft Outlook - Microsoft Power BI - Microsoft Teams ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software) ## Related Categories - [Sales Force Automation Software](https://www.capterra.ca/directory/12/sales-force-automation/software) - [Insurance Software](https://www.capterra.ca/directory/20035/insurance-agency/software) - [Loan Origination Software](https://www.capterra.ca/directory/20011/loan-origination/software) - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4484 reviews) 2. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6996 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18808 reviews) 5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5851 reviews) ## Reviews ### "Very happy with the UK team" — 5.0/5 > **Verified Reviewer** | *May 24, 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 3.0/10 > > **Pros**: Great value for money, great team in the UK that was able to answer every question and took the time to actually listen > > **Cons**: No complaints on the software itself, if there was an easy way for me to build out custom integrations myself that might be helpful. ----- ### "A decent CRM software" — 3.0/5 > **Nicole** | *June 2, 2025* | Human Resources | Recommendation rating: 6.0/10 > > **Pros**: The new email marketing design section is a great improvement. The ease of design and ability to customize marketing emails has greatly increased. The tagging system also helps create email lists and follow clients in their specific pipelines. > > **Cons**: There is no undo in the email design section. This is one of my primary uses and I have wasted a lot of time after accidentally deleting a section and having no way to retrieve it. I also dislike that you cannot create landing pages to include in emails through Creatio. > > My overall experience is okay. For the price, Creatio does get the job done, however, my team relies on other programs to supplement features that Creatio does not offer. ----- ### "Creatio is really the best\!" — 5.0/5 > **Fernando** | *June 12, 2026* | Financial Services Software | Recommendation rating: 9.0/10 > > **Pros**: Definitely the easy of use. You can easily develop, adjust and create new pages from scratch super fast > > **Cons**: There is not really anything that stand out. If I could name something, it would be the lack of self paced training. > > Very positive. We enabled plenty of business users and they are capable of creating new elements and adding their new ideas to the platform ----- ### "Creatio CRM is great\!" — 5.0/5 > **Stuart** | *June 11, 2026* | Logistics & Supply Chain | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and a great system for your sales team. The level of automation really makes it a value. > > **Cons**: The only challenge, as with any CRM is getting the sales yeam to buy in. The ease of use helps with this alot. > > It really gets your sales team plugged in. They're able to organize data that helps them know how to address the customer's needs. ----- ### "Marketing user experience with Creatio" — 5.0/5 > **Verified Reviewer** | *May 8, 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The marketing automation capabilities are intuitive and flexible, making it easy to build and manage multichannel campaigns. I also appreciated how well the platform integrates customer data across touchpoints to create more targeted and personalized communications. > > **Cons**: Overall, a good solution, but perhaps they can work on more advanced reporting and analytics features. > > Overall, Creatio CRM provided a robust solution for managing marketing campaigns and customer relationships in one place. Once set up, it made it much easier to automate routine tasks and nurture leads effectively across channels. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/130149/bpm-online-crm?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/130149/bpm-online-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data