Mailjet

Who Uses Mailjet?

Mailjet has offices worldwide (including Paris, New York, London and Berlin) and operates with 100k+ clients and partners across 150 countries.

What Is Mailjet?

Mailjet is a powerful email service provider used by +150,000 companies all over the world to create, send, and track their marketing and transactional emails. Mailjet's flexible infrastructure can auto-scale to send up to 15M emails/hour via our Email API, even during peak sending periods. Our drag & drop email builder helps you create 100% responsive emails in no time. Thanks to our advanced user management and content locking, companies have better control of their brand image and accounts.

Mailjet Details

Mailjet

http://mailjet.com

Founded 2010

Mailjet Software - Our intuitive drag & drop
Mailjet Software - Advanced Roles and Permis
Mailjet Software - Gather Insights On Your E
Mailjet Software - Complete Email API Soluti
Mailjet Software - Email Infrastructure Buil
Mailjet video
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Mailjet Software - Our intuitive drag & drop - thumbnail
Mailjet Software - Advanced Roles and Permis - thumbnail
Mailjet Software - Gather Insights On Your E - thumbnail
Mailjet Software - Complete Email API Soluti - thumbnail
Mailjet Software - Email Infrastructure Buil - thumbnail

Compare Mailjet with similar products

Starting price

US$8.69/month
US$10.00/month
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US$10.00/month

Free Version

Free Version Yes
Free Version Yes
Free Version Yes
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

Mailjet deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training Software

  • In Person
  • Live Online
  • Documentation
  • Videos

Mailjet Features

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Responders
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Segmentation
  • Canned Responses
  • Chat/Messaging
  • Click Tracking
  • Contact Database
  • Contact Management Software
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Recovery
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Management Software
  • Email Marketing Software
  • Email Monitoring
  • Email Templates
  • Email Tracking Software
  • Inbox Management
  • Monitoring
  • Queue Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Search/Filter
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Subscription Management Software
  • Template Management
  • Third Party Integrations
  • Whitelisting/Blacklisting
  • Workflow Management Software

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  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
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  • Image Library
  • Landing Pages/Web Forms
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  • List Management
  • Mailing List Management
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Real Time Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Spam Blocker
  • Subscriber Management
  • Subscription Management Software
  • Template Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Web Forms

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  • Delivery Tracking
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  • Monitoring
  • Real Time Analytics
  • Real Time Data
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  • Real Time Notifications
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  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
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Mailjet Reviews

Read all reviews

Overall rating

4.4/5

Average score

Ease of Use 4.2
Customer Service Software 4.1
Features 4.3
Value for Money 4.4

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Share your experiences with other software buyers.

Write a Review!
Mark M.
Vice President of Information Technology
Market Research Software, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-01-28

"Great mailing platform"

Comments: Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.

Pros: The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

Cons: Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.

  • Reviewer Source 
  • Reviewed on 2021-01-28
Kenneth A.
Managing Partner
Staffing & Recruiting, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-09-20

"Best Value Out There"

Pros: The software is easy to use and I can prepare a "mailing" fairly quickly with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

Cons: Everything is great. I wish that there could be more templates for the emails to give me more "looks" when I do "mailings"

  • Reviewer Source 
  • Reviewed on 2019-09-20
Alexander R.
Founder
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    1 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    1 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2019-09-21

"Easy To Setup, Crazy Terms of Service"

Comments: It started off good, as an easy to use software but later turned into a nightmare working with their support.

Pros: It's really easy to set up and get going on a WordPress site, and I liked being able to authenticate by confirming an email rather than by DNS if I wanted.

Cons: Their TOS and enforcement of it is absolutely insane. One of my sites sends transactional emails for the purchase of firearms accessories (think like holsters, nothing regulated). They blocked my entire account and all sites associated because of that. I removed the site they flagged, thinking I'd get my account back. The compliance team then had to review my account, and then said one site I had linked which does landscaping is also against their terms because they don't allow real estate sales/related services. I should note, none of the sites on my account were sending any sort of newsletter or promotional emails. It was all contact form submissions and purchase receipts.

Vendor Response

by Mailjet on 2019-09-25

Hi Alexander,

Thanks for your feedback and we apologize for any issues you had with our service. Ultimately our sending policy is in place to avoid issues of spam, and illicit sending. We restrict content on self-service plans related to fire arms and real estate due to recommendations from ISPs. Thanks for understanding.

Best,
The Mailjet team

  • Reviewer Source 
  • Reviewed on 2019-09-21
Isaac B.
Executive Director
Think Tanks, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2019-09-25

"A solid option for managing email lists."

Pros: Ease of use
A plethora of features
Messages arrive to inbox (not spam)
Good analytics
Overall value is good

Cons: Mailjet limits your sending rate at first
Some features could be more customizable (e.g. subscriber forms/widgets)
Can be a bit complicated to add sender addresses and verify URLs

  • Reviewer Source 
  • Reviewed on 2019-09-25
Dario R.
CTO
Computer Software, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-12-12

"Better value for money on the market"

Pros: Mailjet has all funcionalities needed for sending transactional emails.
Great backoffice application and EU based

Cons: Transactional confirmation API structure need some manual tricks to work with many domains and subaccount in an efficent way

  • Reviewer Source 
  • Reviewed on 2019-12-12