15 years helping Canadian businesses
choose better software

What Is Time Doctor?

Bring accountability to your operations and boost performance, with the most employee-friendly automated time tracking software. Join Time Doctor’s 200k+ active users who’ve been able to lift productivity by 22% on average. The leader in workday analytics for 11+ years, Time Doctor is customizable and easily integrates with 60+ business apps. In-depth yet non-intrusive behavior monitoring drives process and workflow improvements that empower everyone to work better, wherever they work.

Who Uses Time Doctor?

Drive growth for enterprises and BPOs with workday insights into your team, wherever they work. Over 200k users in 50+ countries trust Time Doctor to foster accountability and improve performance.

Time Doctor Software - Timeline Report
Time Doctor Software - Web and App Report- detailed view
Time Doctor Software - Attendance and Work Schedules Feature
Time Doctor Software - Interactive desktop app
Time Doctor Software - Daily and Real-Time Email notifications

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Reviews of Time Doctor

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.4
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ryan
Ryan
HR Manager (Administrator) in Pakistan
Verified LinkedIn User
Graphic Design Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best Time Tracking Software for In-House and Remote Employees

5.0 3 years ago

Comments: We at Fullstop360 are totally satisfied with the overall performance of Time Doctor. It is good for time-tracking, task-management, timesheets, poor time use, web & app usage, attendance, and payroll etc.

Pros:

I have given Time Doctor 10 out of 10 as I simply love it. We have been using it for more than 4 years and it has proved to be a great tool to manage the in-house and remote employees. It is pretty convenient to install and work with. It allows to track time and improve productivity. It gives your complete control over your work. The effective reporting system helps you to figure out a better use of your time. It provides browsing history, top website, and poor management of time. In the capacity of an HR Manager, I use Time Doctor to mark employee attendance. You can check time-in and time-out and total work hours of your team members. It shares employee activity by sending screenshots. I also get help in managing the payroll. There's another cool option that TD allows to manually edit time. Sometimes, people forget to start Time Doctor and then approach me to adjust their times. In all reality, you can do a lot of cool things to manage your team and work.

Cons:

The only con that I observed as a user is the 'display of activity bar'. It stays on top and sometimes becomes quite irritating. There's an option to hide it but the chances that sometimes you forget to turn Time Doctor on. Likewise, the breaktime monitor is a bit irritating. When you're busy in a though process and staring on your screen but you have not moved your mouse or touched the keyboard, Time Doctor will assume that you're gone for a break. I don't know how to fix it but it would be really cool if there's some sort of a sensor.

Lizzie
Director of People and Projects in El Salvador
Telecommunications, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The best time tracking tool I have used so far.

5.0 last year

Comments: It's been great! It helped us to calculate worked hours and use non-productive apps. Useful when you have people working remotely on different projects.

Pros:

I like how easily you can access your team's timeline through different reports (Excel and PDF). As well, how you can categorize the Productive or Non-Productive apps and websites so your team spends time on what it's related to their role.

Cons:

The idle time is not very accurate if it's because they are non-productive or because they are on a call. And when trying to get explanations from the Time Doctor Support Team, they don't know if a team member might be using auto-clickers to reduce their idle time or not.

Verified Reviewer
Verified LinkedIn User
Design, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Unmitigated Disaster

1.0 6 years ago

Comments: We are in software development ourselves and this whole platform reeks of something that was built by cheap, overseas, outsourced development teams, OR it was something that has been rushed to market. You need to avoid Time Doctor and Staff.com like the plague. The two companies are linked and perhaps merging because recently Staff.com had a message on their website that said something to the effect of "A TimeDoctor Company." They also have identical logos. Final thoughts: if you use Time Doctor to track work for your clients you are going to be in a world of hurt. You will overcharge and undercharge clients and when they figure it out (like ours did) they will be furious. A quick update: I notified Time Doctor over a week ago to close our account and to the surprise of absolutely no one, they haven't honored the request. Just terrible.

Pros:

Having to email their support to cancel my account...I'm joking that was just the last annoying thing I was forced to do with this company. Nothing...I like absolutely nothing about it.

Cons:

Absolutely terrible piece of software. I cannot for the life of me understand why this software has such high ratings. We used it for about six months and had nothing but problems with it. Some of the issues were: 1. Time not syncing between mobile, desktop, and web clients. 2. Time not accurately being tracked. 3. Unable to archive old project-tasks or projects. 4. Tasks and projects not syncing between mobile, desktop, and web clients. 5. Time is missing. In other words, time would be tracked and then disappear. 6. Employees who worked on sensitive areas like finance had their accounts set to blur screenshots. This never worked. They were completely in the clear which could have been a huge problem. This has been a disaster from start to finish. We've had to manually fix tracked-time, re-bill customers, refund customers, and start all over again with an much better alternative called HubStaff--whom I highly recommend. The biggest problem with Time Doctor is that we were working with their "support team" for over a month and supposedly they were working on fixing our problems...This turned out to be a lie. Nothing ever got fixed. The support team would never proactively give us any information regarding what they were working on and we always had to reach out to them for an update; the updates contained no actual progress information of any kind...So in other words: we were being blown off.

Time Doctor Response

6 years ago

The customer has some genuine problems. We put the full attention of our team on these problems and they are all now solved. However they are very unhappy and have been posting the same negative review on multiple review sites. I think the review is unfair given that 99%+ of our customers are very happy and give us great reviews, and very few people had the problems that this customer had with the app. Our support was very attentive to them and the customer did not respond to all of our emails and requests. They are also promoting a competitor in the review, but that¿s fine we encourage you to try all competitors and see which app you like the best. So we¿re really sorry but can say for sure that other customer will not experience the same problems as most of them were unique to that customer and are also now all solved.

John
Regional Platforms Lead in Philippines
Telecommunications, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Transparent, economical, time and task tracking software for operations.

4.0 4 months ago

Comments: Overall a pleasant experience with TimeDoctor including the support given hy its Success Team.

Pros:

There’s just a ton of useful features - 1. Time tracking 2. Task tracking 3. URL tracking 4. Screenshots

Cons:

None as of the moment - serves it’s purpose!.

Krylle
TEAM LEADER in Philippines
Consumer Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Best Time Tracker Ever!

5.0 5 years ago

Comments: Great! I never had any problem with Time Doctor so far.

Pros:

Time Doctor is the best time tracker ever. Now they have partnered with google and chrome. I can now track my time in any google apps. That is so convenient! No more wasted time. Thank you Time Doctor!

Cons:

I don't think there is. We have never encountered issue so far.