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Synchroteam logo

Synchroteam

Synchroteam Overview:

What Is Synchroteam?

Synchroteam is a cloud-based field service management platform designed to help companies coordinate mobile teams with clarity and speed. It brings scheduling, dispatching, work orders, GPS tracking, and customer communication together in a single, intuitive interface. By simplifying daily operations and reducing administrative overhead, Synchroteam enables service providers to deliver faster interventions, improve team productivity, and create a more consistent customer experience.

Who Uses Synchroteam?

Synchroteam field service management tool caters to SMBs & enterprises in HVAC, electrical, inspection, pest control, plumbing, maintenance, security, carpet cleaning, electrical, handyman, and more.

Where can Synchroteam be deployed?

Cloud-based
On-premise
Synchroteam Software - Synchroteam schedule
Synchroteam Software - Synchroteam Map
Synchroteam Software - Synchroteam Invoice
Synchroteam Software - Synchroteam Work Order
Synchroteam Software - Synchroteam Repair/Installation Order
View 6 more

Overall rating

See all reviews
Based on 94 reviews
4.4 Show more details
Write a Review!

Reviews sentiment

Positive
93%
Neutral
4%
Negative
3%

Starting Price

US$39.00
Per User, Per Month

Free trial

About the vendor

  • Synchroteam
  • Founded in 2000

Synchroteam support

  • Phone Support

Countries available Show more details

Andorra, Argentina, Australia, Austria, Bahamas

Countries available

Countries where the product is available. Note: Customer support may not be accessible in that country.

  • Andorra
  • Argentina
  • Australia
  • Austria
  • Bahamas
  • Bahrain
  • Bangladesh
  • Belgium
  • Benin
  • Bolivia
  • Brazil
  • British Virgin Islands
  • Bulgaria
  • Cameroon
  • Canada
  • Cayman Islands
  • Chile
  • Colombia
  • Costa Rica
  • Croatia
  • Curaçao
  • Cyprus
  • Czechia
  • Denmark
  • Djibouti
  • Ecuador
  • Estonia
  • Falkland Islands
  • Fiji
  • Finland
  • France
  • French Guiana
  • French Polynesia
  • Gabon
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Guadeloupe
  • Guatemala
  • Guernsey
  • Guyana
  • Hong Kong SAR China
  • Hungary
  • Iceland
  • India
  • Ireland
  • Isle of Man
  • Israel
  • Italy
  • Jersey
  • Kenya
  • Kuwait
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Madagascar
  • Malaysia
  • Malta
  • Martinique
  • Mauritius
  • Mexico
  • Monaco
  • Morocco
  • Myanmar (Burma)
  • Netherlands
  • New Caledonia
  • New Zealand
  • North Macedonia
  • Norway
  • Oman
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Romania
  • Rwanda
  • Réunion
  • Saint Martin
  • Saint Vincent and the Grenadines
  • Saint-Pierre-et-Miquelon
  • Saudi Arabia
  • Senegal
  • Singapore
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Tonga
  • Tunisia
  • Türkiye
  • US Virgin Islands
  • United Arab Emirates
  • United Kingdom
  • United States
  • Uruguay
  • Vietnam

Languages Show more details

Czech, Dutch, English, French, German

Languages

Languages that the product is available in.

  • Czech
  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish
  • Traditional Chinese
  • Turkish

Features of Synchroteam

  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling Software
  • Automated Scheduling
  • Availability Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Booking Management
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Compliance Management
  • Contact Database
  • Contact Management Software
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Data Import/Export
  • Dispatch Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Management Software
  • Employee Database
  • Employee Management
  • Employee Scheduling Software
  • Equipment Tracking
  • Estimating
  • Fleet Management Software
  • For Commercial and/or Industrial Electrical Contractors
  • Forms Management
  • GPS
  • Image Capture
  • Inspection Management
  • Inventory Management Software
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Overtime Calculation
  • Payment Collection in the Field
  • Payment Processing Software
  • Payroll Management
  • Performance Management
  • Pest Activity Tracking
  • Preventive Maintenance Software
  • Project Management Software
  • Project Tracking Software
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • SMS Messaging
  • Scheduling Software
  • Self Service Portal
  • Service History
  • Skills Tracking
  • Subcontractor Management
  • Technician Management
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking Software
  • Timesheet Management
  • Vacation/Leave Tracking
  • Work Order Management
  • Workflow Management Software

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Capterra verified reviews for Synchroteam

Carlos
Business Service Enginner in US
Facilities Services, 51–200 Employees
Used the Software for: 6-12 months

"Excelent Product"

May 15, 2024
5.0 Show more details
Pros:
All modules are important, but the most amazing is the possibility of being an equipment maintenance provider.
Cons:
It seems to me that all the modules that the software manages are useful for the maintenance company or administrator.
Reviewer Source Show more details

Synchroteam Response

June 30, 2024

Hello Carlos - thank you for taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that you think we have an excellent product. We really appreciate your business. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. Thank you, again!

Maria
Managing Director in Panama
Facilities Services, 2–10 Employees
Used the Software for: 2+ years

"Excellent field service management and scheduling software"

May 14, 2024
5.0 Show more details
We are very happy with Synchroteam. We were able to do all the setup internally and as new functionalities are added the software keeps getting better.
Pros:
Synchroteam is a very customizable software that allows us to have tailor made service reports specific to our business. It also helps us keep track of our field assets.
Cons:
Would like to have a better solutions for recurring jobs that should not be scheduled on weekends.
Reviewer Source Show more details

Synchroteam Response

May 16, 2024

Thank you, Maria for reviewing Synchroteam's field service management solution. We are pleased to hear that you've been able to customize our software to create reports specific to your business. We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.

Paul
Service . instillation engineer in UK
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 1+ year

"Surveys and servicing"

May 14, 2024
4.0 Show more details
Going digital has been a success.
1 click I can see if a job has started or has been completed.
Pros:
template option is a big help, you can choose which template to use for a variety of jobs. Customer reports can be sent the same day.
Cons:
Sometimes syncing the reports can take some time but this is usually down to poor signals.
Reviewer Source Show more details

Synchroteam Response

May 16, 2024

Thank you, Paul for reviewing Synchroteam's field service management solution. We are pleased to hear that our template option is huge help for your day to day operations. We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. Thank you, again!

Federico
Research and Development Manager in United Arab Emirates
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 2+ years

"Synchroteam experience"

May 15, 2024
5.0 Show more details
Pros:
The software is very useful to us in tracking the jobs of our service team and monitoring their activities.
Cons:
I like the least about synchroteam is the time tracking
Reviewer Source Show more details

Synchroteam Response

May 16, 2024

Thank you Federico for your excellent review of Synchroteam's field service management solution. We are so glad to hear you are taking advantage of our "tracking jobs" feature. Thank you for your feedback and be sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. Thank you, again!

Erik
Maintenance Engineer in Mexico
Import & Export, 1,001–5,000 Employees
Used the Software for: 1-5 months

"Application for faster reviews"

May 14, 2024
4.0 Show more details
Pros:
It allows me to have a faster record of inspections and delivery of reports
Cons:
manual customer records required because the export options not found correctly
Reviewer Source Show more details

Synchroteam Response

May 16, 2024

Hello Erik - we appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that our software allows you to review records faster. We really appreciate your business. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. Thank you, again!

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