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STAAH Channel Manager

STAAH Channel Manager

What Is STAAH Channel Manager?

Take your property’s online distribution to the next level and grow bookings with our real-time channel manager for hotels. Easy and efficient, it lets you manage rates and inventory – anytime, anywhere – always making informed decisions.

Open up your property to a wider local and domestic international audience online through Instant Hotel Channel Manager’s 200+ connections to online travel agencies (OTAs), Global Distribution System (GDS), payment gateways, and other booking applications.

Who Uses STAAH Channel Manager?

We help owners and operators of hotels, apartments, motels, B&Bs, resorts and vacation rentals distribute their rooms via online channels and increase number of bookings and revenue.

STAAH Channel Manager Software - Increase Online Bookings
STAAH Channel Manager Software - 2
STAAH Channel Manager Software - Detailed Insights
STAAH Channel Manager Software - iOS & Android Apps

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Reviews of STAAH Channel Manager

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.8
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
74%
4
23%
3
2%
1
1%
Rohit
Rohit
Duty Manager in India
Verified LinkedIn User
Hospitality, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent software

5.0 4 years ago

Comments: Room inventory operation are very smooth for hotel

Pros:

It's very easy to use and we have great opportunity to train others as well I am using since 2018 and it's very helpful for sold out the inventory very quickly and the report which I am getting it's very useful for my revenue department

Cons:

Nothing so far but some time user can defined options should be there accordingly to management and department hierchey

STAAH Response

4 years ago

Hi Rohit, Many thanks for your review, and the trust placed on our solutions. We will pass your feedback to the tech team, as we always look forward to bettering ourselves and improving experience for valued users like you. Thanks again.

Baris
Hotel Manager in Spain
Hospitality, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

STAAH is a great all in one solution for Channel management

5.0 3 years ago

Comments: STAAH Channel manager solves our multiple reservation channels management problem in an end-to-end fashion. Everything is quite good so far, our overall experience is near to perfect except some minor issues.

Pros:

STAAH is useful for management of our multiple online rezervation channels from one single management panel. We can update the availability, the photos and all the information related with the rooms from STAAH panel and it reflects all updates to the all rezervation channels that are integrated. STAAH is a multi language management platform so that our staff can use it in their own language, which is a great advantage for operations.

Cons:

That would be very useful when a new update is live we are informed about the new features of the update with a brief email since we are informing the realted staff with the new features. It is sometimes hard to recognise the changes and we only update our staff when they report us only when they do not understand a feature which means at least one mista is guaranteed.

S Olaf
S Olaf
Director in Brazil
Verified LinkedIn User
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Selling and Onboarding techniques borrowed from the Wild West

1.0 4 years ago

Comments: I recommend to stay away, there are plenty of 21 century options out there that provide more control and transparency in their dealings.

Pros:

Can't comment. Aborted the Onboarding since key functionality suddenly was out of scope despite previously having been articulated to be included.

Cons:

Sign up to the Channel Manager is conducted filling in .Doc forms and shipping them by email. Very secure when you share business critical user names and passwords for your various OTAs. The Business Development Manager also likes to missell, not only in direct communication but also misleading their PMS partner.

STAAH Response

4 years ago

Dear Olaf, Thank you for your feedback, we are very sorry to hear that you did not have a pleasant experience with STAAH. We do pride ourselves on the service we provide for our 10,000+ clients that we have onboard in over 90 countries. Our success stories listed below are the testimony to our hard work across the globe, helping our clients grow their online distribution and revenue: https://blog.staah.com/category/success-stories It is disappointing to hear that you did not feel the same, we take note of your feedback and wish you every success. Best wishes STAAH Team

Salah Uddin
Asst. Manager-Sales in Bangladesh
Verified LinkedIn User
Hospitality, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent Channel Manager & Great deal for Hotel Online Solutions

5.0 3 years ago

Comments: All about I would like to say that I like the Staah Channel Manager very much. It is very user friendly and very excellent for using the channel. As a new property they support me a lot to develop the revenue as a will as develop the OTA management.

Pros:

This is my third channel manager which was work in my last organization. The featuring of this channel manager are most attractive and smoothly user use. The Features are channel analytics, inventory control, partner management, product and OTA management are makes your works easier. I believe that if you use this channel to manage the hotel right direction. Also I would like to maintain that STAAH Channel Manager will give you right idea about the Revenue Management.

Cons:

When I was setup the STAAH Channel Manager in my previous work place. During the setup in for my property Channel was build by virtual skype meeting. Is was bit difficult to describe all the information though online. I think they should setup a person in Bangladesh.

Stela
Reservations manager in UK
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Amazing support team

5.0 5 years ago

Comments: Before Staah we used to have many overbookings and contacting the previous channel manager was really hard.

Pros:

We use Staah channel manager software to manage our multi listing vacation rentals. Easy, simple and very efficient to use, no more problems with overbookings. As a bonus they have an amazing costumer service always ready to help with whatever you need. Not to mention that they are very kind and patient when we need to contact them with a problem that is tottally technical and we are not very knowledgeable. Before we used other channel manager which support team used to reply days after our request. With Staah everything is sorted out in the same day. Plus we have an account manager who calls from time to time to know if their service is ok or if we need any help. We couldn't be happier with the whole service they offer and highly recommend them to anyone who is looking for an excellent channel manager!

Cons:

At the beginning, dealing with the software seemed to be difficult because we are not technical people but in a very short time we get used to it as it is very simple to use.

STAAH Response

5 years ago

Many thanks for the 5 star rating and this great feedback :-) look forward to only bettering our offerings.