15 years helping Canadian businesses
choose better software

What Is ResNexus?

ResNexus provides more reservations with our innovative booking software & integrations

TRUSTED BY THOUSANDS OF HOTELIERS

Making an online reservation should be visually appealing and intuitive, and that's exactly what the ResNexus booking engine does. Clearly display your gorgeous property and availability, and make add-on product recommendations on the retail sidebar.

Expand your reach with seamless OTA connections to Google, TripAdvisor, Booking.com, Expedia, Airbnb, VRBO, & more!

Who Uses ResNexus?

Bed and Breakfasts Campgrounds Vacation Rentals Cabins and Lodges RV and Campsites Hotels & Motels Storage Rentals

ResNexus Software - ResNexus All-in-One Solution
ResNexus Software - Innovative Online Booking Engine
ResNexus Software - Our innovative ResNexus calendar lets your business see exactly what you need with advanced filters such as payment status, retail items, check-in status, and reservation source.
ResNexus Software - ResNexus Powerful Reporting
ResNexus Software - ResNexus provides ADA compliant and SEO websites that seamlessly work with your online booking engine

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Reviews of ResNexus

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.7
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Billie
Billie
Operations Manager in US
Verified LinkedIn User
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

ResNexus the best all around for campgrounds

5.0 4 years ago

Comments: Our experience has been wonderful. If there are any issues, which is rare, they always take care of you. We had a website designed by them and they did a fabulous job. It is very easy to go in and add or change things ourselves. The online bookings are huge for us as well as the connections to AirBnB they offer. The reports they have allow us to gather information to assist our business and growth.

Pros:

ResNexus provides all you need for the operations of your campground. Online bookings, point of sale system, websites, and the reports are amazing for management. They are constantly updating and adding new features. Their support team is the best and are always helpful and prompt.

Cons:

Some features need to be added to adhere to new standards with COVID-19, but they are actively working on it and always take feedback and suggestions for improvement.

ResNexus Response

4 years ago

Billie, Thanks for taking the time to give us a review. We're glad you like your website!

Anthony
Innkeeper in US
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

New to resnexus

4.0 last month New

Comments: Easy setup and ease of use and working with [sensitive content hidden] was great

Pros:

Price, features and the ability to manage group reservationd.

Cons:

Additional charge for texting feature. Reporting structure

ResNexus Response

last month

Anthony, Thanks for the great review! We appreciate you and your business and look forward to providing you with the additional features your business was looking for!

Rhitt
owner
Hospitality, Self Employed
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Good with some bad

3.0 7 years ago

Comments: Overall its a great system- Its all you need to run all/most aspects of your business. I.E. your reservation page and your website are linked, links to a solid credit card merchant, reservation software is fairly intuitive. However, you will drive yourself to the point of insanity trying to make changes, and other things that aren't straight forward. I.E. a one night reservation.- That being said, customer service is always there to help. I feel that the price, is not too expensive for only having to pay one company that can do so many things for your business. My only suggestion to them is to update the reservation system, making it more user friendly or idiot proof. I've only been using it for a few months. Maybe I'll get it down by the end of the year! !!!.

Pros:

I like the look of the "grid" , making a reservation is fairly simple, ability to prepare taxes, and the link to the credit card system. Finally, the reservation page that links to your website that they create for you is the best part for me. Customer service is awesome, you always talk to live person. Very responsive. They will help the best they can in a timely manner.

Cons:

If you have to change to a reservation, such as, add another night, or try to do a weekly rate, move to a different room, charge a monthly rate. Its nearly impossible. If you're trying to do an ongoing monthly rental- its difficult. You might as well shoot yourself now. It takes like 5 steps and doesn't work. The support team will eventually fix it, but you look like an idiot when you're trying to do this in front of a customer or on the phone. I'm not a computer programmer, but you would think you could click 7 days on the grid, hit "reservation" and it would populate a "weekly" rate. Not by hitting "accommodations", "remove" -(removing their original one, so if you f-up, hit "back", you try and find their original reservation, woops! its gone. You have to "remove" their original one in order to "add or change anything". So once your "remove" then you have to hit "rentals" then "weekly", then "search"- (for some crazy reason you have to "search" even though you know its available by looking at the "grid"- then when you hit "search" most the time it won't find the accommodation you're trying to book for them. So basically its a cluster. Giving discounts can also be a mess- there are different options but can be confusing.

ResNexus Response

last year

Rhitt, Thank you for your feedback and review! We have addressed and improved the monthly rental process. Thanks for being a valued ResNexus client!

Julia
Owner in US
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Trust & Feature Rich

5.0 4 months ago

Comments: It's been spectacular. They do it all very well; functionality, features, & support and when there's room for improvement, they manage that well too.

Pros:

I have full faith that whatever feature is technically possible to make the product more robust and capable, the ResNexus team will do it before anyone else. They seem to set the standard for the others to catchup to.

Cons:

Only that the very valuable "Academy" is in winter in Utah. But I understand why.

ResNexus Response

4 months ago

Julia, Thank you for such a through and thoughtful review! We love serving you and your business! We strive to be the innovation leader paired with industry leading customer service. Due to popular demand we also have a ResNexus Academy in March to offer another time for our clients schedule.

Michael
President in US
Hospitality, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

RAINBOW RESORT Reviews ResNexus

5.0 4 weeks ago New

Comments: The overall experience of our RAINBOW RESORT team with ResNexus has been very good. [sensitive content hidden] in particular has been very helpful in implementing the booking engine and promotion of RAINBOW RESORT.

Pros:

At RAINBOW RESORT we really appreciate the support we get. The team at ResNexus has been very helpful in setting up our website: [sensitive content hidden], setting up our booking engine, assisting us with promotions, etc. While all of the staff members have been helpful, we really have appreciated the support of [sensitive content hidden] who has been a tremendous help in setting up our booking engine and RAINBOW RESORT promotions and facility the interface between RAINBOW RESORT and its guests.

Cons:

ResNexus has so many features and capabilities that it is sometimes a bit daunting to fully understand and explore all the various features. Each meeting between RAINBOW RESORT and [sensitive content hidden] introduces our team to many new features.

ResNexus Response

3 weeks ago

Michael, Thank you so much for the wonderful review! We love serving you and your business! If you ever have any questions about any additional features of the software, don't hesitate to give us a call and we will keep it simple and walk you through it.