What Is ResNexus?

Online bookings and guest management system that provides reservation sources tracking, group reservations, calendar with reminders, and more. Professional Edition includes yield management, point-of-sale, and email marketing capabilities.

Who Uses ResNexus?

Bed and Breakfasts Campgrounds Vacation Rentals Cabins and Lodges RV and Campsites Hotels & Motels Storage Rentals

Where can ResNexus be deployed?

Cloud-based
On-premise

About the vendor

  • ResNexus
  • Located in Salem, U.S.
  • Founded in 2005

ResNexus support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Bahamas, Bermuda, British Virgin Islands, Canada, Cayman Islands and 5 others

Languages

English

ResNexus pricing

Starting Price:

US$20.00/month
  • Yes, has free trial
  • No free version

ResNexus does not have a free version but does offer a free trial. ResNexus paid version starts at US$20.00/month.

Pricing plans get a free trial

About the vendor

  • ResNexus
  • Located in Salem, U.S.
  • Founded in 2005

ResNexus support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Bahamas, Bermuda, British Virgin Islands, Canada, Cayman Islands and 5 others

Languages

English

ResNexus videos and images

ResNexus Software - ResNexus All-in-One Solution
ResNexus Software - ResNexus provides ADA compliant and SEO websites that seamlessly work with your online booking engine
ResNexus Software - ResNexus Customer Friendly Online Booking Engine
ResNexus Software - ResNexus Easy-to-Use Calendar
ResNexus Software - ResNexus Powerful Reporting
View 6 more
ResNexus video
ResNexus Software - ResNexus All-in-One Solution
ResNexus Software - ResNexus provides ADA compliant and SEO websites that seamlessly work with your online booking engine
ResNexus Software - ResNexus Customer Friendly Online Booking Engine
ResNexus Software - ResNexus Easy-to-Use Calendar
ResNexus Software - ResNexus Powerful Reporting

Features of ResNexus

  • Accounting Software
  • Auto Update
  • Billing & Invoicing
  • Booking Notes
  • CRM Software
  • Calendar/Reminder System
  • Channel Management Software
  • Contact Management Software
  • Content Management System (CMS) Software
  • Customer Support Software
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Design Management
  • Drag & Drop
  • Employee Management
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Landing Pages/Web Forms
  • Lead Management Software
  • Lease Tracking
  • Maintenance Management Software
  • Marketing Automation Software
  • Media Library
  • Online Booking
  • Online Payments
  • Online Reservations
  • Online Store Builder
  • Owner Statements
  • Payment Processing Software
  • Point of Sale (POS)
  • Pre-built Templates
  • Rate Management
  • Real Time Editing
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • SEO Management
  • Site Maps
  • Site Reservation Management
  • Third Party Integrations
  • Utility Billing Software
  • WYSIWYG Editor
  • Work Order Management

Alternatives to ResNexus

eviivo is the original all-in-one booking suite. Our award-winning software is the simple way to manage guests, bookings and OTAs.
Flexible and scalable cloud-based reservation management system for campgrounds, National Parks, RV parks, RV resorts, and marinas. Learn more about RMS Cloud
innRoad is an award-winning, all-in-one property management system designed to meet the needs of hospitality businesses of all sizes. Learn more about innRoad
Just pick a template, then customize fonts, colors, and content to match your style.
Astra campground management software offers the power of Astra combined with the reach of ReserveAmerica.com.
Guest Tracker Campground & Lodging software for all size campgrounds, lodges, RV parks, & marinas. Desktop and Cloud based options. Learn more about GuestTracker
Experience the difference of “Elite”. OwnerRez is an industry leader in channel management, CRM, PM, accounting, messaging & websites. Learn more about OwnerRez
Comprehensive RV campground management software that empowers owners/operators to get out of the office and into the campground to focu Learn more about Campground Solutions Reservation and Management System
Campground management solution that enables businesses to manage properties, online reservations, photo galleries, and more.

Reviews of ResNexus

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.7
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Oscar
Oscar
Captioner in Mexico
Verified LinkedIn User
Hospitality, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

An easy way to manage your hotel

5.0 last year

Comments: It has been a Great software, I’ve been using this for over a year now and I can say that it has helped me a lot mainly because some of the features that the software includes I wasn’t able to do it before such as spa and other entertainment activities management, I will definitely recommend for those people who want to improve their services and their company.

Pros:

I like that is a software that is easy to use, it helps you to have more control on different areas whether is your company or your hotel, for me many years I’ve been managing on the classic way but with this software things are just getting even more easy to do, I can let this software to do functions that not many people can do because and that’s what I like about the software.

Cons:

It has some features that I didn’t like mainly because these are just features that you can do by yourself and it can also be done if you combine with other Arias, like housekeeping manage, so it will be better to let some of the features out and add a feature that allows me to promote my services so more people know about it.

Tammy
President in U.S.
Hospitality, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

My First Year with ResNexus in Review

5.0 2 years ago

Comments: Overall my experience with ResNexus has been nothing less then amazing. As many companies, with Covid-19 being rampant, there was a ton of turn over at ResNexus however the die hard employees that stayed and fought the merry fight have been 100% supportive and answer my calls and emails in a very timely way.

Pros:

When I first bought my motel, and began searching for a software program that was user friendly but could give me all the reports I needed to build a solid financial snap shop (previous [SENSITIVE CONTENT HIDDEN] tossed all records) I interviewed and checked out several programs. ResNexus was by far the most user friendly and also had the additional feature of a point of sale program for me to use for the new gift shop I was adding to the motel. And they also were willing to design a beautiful website that would go hand in hand with my reservation system. It was a no brainer!

Cons:

Their have only been two things at this point that I have had an issue with...The first being the ability to download information from my reservation system to my Quickbooks program. Most businesses do the online Quickbooks program, and I unfortunately had bought the downloadable 2020 Professional Business version (old school) and this Quickbooks version would not allow the ResNexus reservation system to download. It as very frustrating, but luckily ResNexus has an amazing team of Support members, and one young lady spent the better part of three days researching till she figured out how we could make the download work. I still struggle with downloading a reservation now and then that includes a discount or refund. It has a bit of a hiccup, but I have learned to do a General Journal entry to correct them.

Alternatives Considered: Cloudbeds and Little Hotelier

Reasons for Switching to ResNexus: Because the simplicity of the program but with all the bells and whistles, and the fact that they would work with me as a complete package... building my website, building my reservation system, and set up my channel to booking.com ... [SENSITIVE CONTENT HIDDEN] was outstanding during the set up of my channel to Booking.com.

ResNexus Response

2 years ago

Tammy, Thanks for your feedback! We appreciate you choosing ResNexus.

Michael
CEO in U.S.
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Buy ResNexus Now and Supercharge your Business!

5.0 2 months ago New

Comments: We are absolutely stunned with the ease of installation, flawless online booking, ability to customize practically anything we could think of, oh yea and we love the outstanding tech support, always there to solve any questions or issues no matter how small - definitely top notch and best in class organization. Honored to have ResNexus on our team as partners

Pros:

We love the online booking and direct connect to TripAdvisor, and other Booking sites

Cons:

Can’t think of any, they are always improving the software monthly with amazing new features and functionality. Can’t wait to see what this platform becomes in future years!

Rhitt
owner in
Hospitality, Self Employed
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Good with some bad

3.0 5 years ago

Comments: Overall its a great system- Its all you need to run all/most aspects of your business. I.E. your reservation page and your website are linked, links to a solid credit card merchant, reservation software is fairly intuitive. However, you will drive yourself to the point of insanity trying to make changes, and other things that aren't straight forward. I.E. a one night reservation.- That being said, customer service is always there to help. I feel that the price, is not too expensive for only having to pay one company that can do so many things for your business. My only suggestion to them is to update the reservation system, making it more user friendly or idiot proof. I've only been using it for a few months. Maybe I'll get it down by the end of the year! !!!.

Pros:

I like the look of the "grid" , making a reservation is fairly simple, ability to prepare taxes, and the link to the credit card system. Finally, the reservation page that links to your website that they create for you is the best part for me. Customer service is awesome, you always talk to live person. Very responsive. They will help the best they can in a timely manner.

Cons:

If you have to change to a reservation, such as, add another night, or try to do a weekly rate, move to a different room, charge a monthly rate. Its nearly impossible. If you're trying to do an ongoing monthly rental- its difficult. You might as well shoot yourself now. It takes like 5 steps and doesn't work. The support team will eventually fix it, but you look like an idiot when you're trying to do this in front of a customer or on the phone. I'm not a computer programmer, but you would think you could click 7 days on the grid, hit "reservation" and it would populate a "weekly" rate. Not by hitting "accommodations", "remove" -(removing their original one, so if you f-up, hit "back", you try and find their original reservation, woops! its gone. You have to "remove" their original one in order to "add or change anything". So once your "remove" then you have to hit "rentals" then "weekly", then "search"- (for some crazy reason you have to "search" even though you know its available by looking at the "grid"- then when you hit "search" most the time it won't find the accommodation you're trying to book for them. So basically its a cluster. Giving discounts can also be a mess- there are different options but can be confusing.

Nathan Response

4 years ago

Thank you for taking the time to write this review and for the feedback. We're apologize that you experienced issues with trying to change a reservation after it was made. Thank you for your kind comments about our customer support. We have made many improvement since your initial comment. For the situation in which your business was looking to change the dates or room we recommend using the drag and drop feature on the reservation grid. To change the reservation simple click and drag the reservation to a new location on the grid. With weekly and monthly rates, ResNexus does offer a way to select which rate you would like to use for a reservation on the grid when you are making the reservation. Your business has the flexibility to decide which rate plan you would like to pay when you are creating the reservation. When your guests book online, the ResNexus online booking engine automatically changes the rate plan for your units based on how many days they select. When adding a night to a reservation you can click on the reservation and then click the Rooms/Nights tab and click add. Then select which date, number of nights and which room you would like to add to the reservation. If we are you are still finding that you are having a bad experience using these features in the system please contact us at 385-218-2637 and we would be happy to provide you with assistance and listen to your feedback to help improve our system. Thank you for using ResNexus and helping us improve.

Heather
General Manager in U.S.
Hospitality, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Love ResNexus

5.0 3 months ago

Comments: We were able to interstate online booking

Pros:

The grid is very easy to use and easy to train new staff to use.

Cons:

I wish the checkins for the day would have a countdown once you have checked in the guest.

Alternatives Considered: RMS Cloud

Switched From: Astra Camp Ground

Reasons for Switching to ResNexus: Features were better