What Is ViClarity?

ViClarity is an award winning provider of Audit, Risk & Compliance management solutions with a strong presence in the Financial Services and Healthcare sectors, also working in industries such as Manufacturing, Retail, Education, Charities etc. ViClarity is a global organization with offices in Boston, Des Moines Iowa, Ireland and the UK. Our easy to use platform allows you mirror your own manual processes online, tracking and managing audit, risk and compliance tasks efficiently in one system.

Who Uses ViClarity?

We have a large client base in Financial Services and Healthcare, across Ireland, UK, USA and Canada - but also cater to clients in Manufacturing, Retail, Education, Charities etc.

ViClarity video

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Reviews of ViClarity

Average score

Overall
4.6
Ease of Use
4.3
Customer Service
5.0
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
60%
4
40%
Patrick
Patrick
Head of Operations in Ireland
Verified LinkedIn User
Hospital & Health Care, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Health Care Data Collection

5.0 2 years ago

Comments: Vi-Clarity has been a great support for our developing organisation as we move into using more data analytics to improve support to our frontline staff and management and it allows us to maintain high levels of compliance and adapt policy when needed.

Pros:

Found it to be good for a data collection across our sites which are geographically spread all over Ireland. It is easy use and very easy adapt. The project teams and support team has been amazing.

Cons:

The repetitive questions has been flagged as an area requiring improvement.

Bernard
Risk Management Officer in Ireland
Financial Services Software, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

5 Star

5.0 2 years ago

Comments: ViClarity are a breath of fresh air. They provide very useful software tool and they support it brilliantly. It is clear that the team enjoy where they work and what they do.

Pros:

ViClarity allows us to embebed regulatory culture accross our business with numerous delegates or control owners interacting with the software on a regular basis. We can also adapt and build modules to control specialised areas such as complaints or branch offices. We can issue tracked policy and procedural documents accross the network. Roll out specialised training modules and report on them all.

Cons:

We have not really experienced any cons. Any problems we have encountered or have been unsure about the support team have advised and/or developed solutions.

Jospeh
Programme Administrator in Ireland
Education Management, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Review of ViClarity - JK

4.0 5 months ago

Comments: I like it. For some reasons some of our clients appear to have a love/hate relationship with the software. But overall it makes my life so much easier.

Pros:

It is relatively easy to use. It allows us to gather all our participants into one place and makes the gathering of information and documentation easy and seamlessly in one place. The customer service from [SENSITIVE CONTENT] and the Team is very good and they are always on hand to help.

Cons:

While the software is very handy for the reasons we need it, I find it clunky and sometimes overwhelming. But that being said that could be just lack of use on the software so far.

Kieran
CEO in Ireland
Financial Services Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Risk & Compliance Software as a supporting tool

4.0 4 months ago

Comments: Support is very strong and my experience has been that with ViClarity, nothing is a problem. I would recognise that I probably haven't given enough time in using the system to fully understand how it might further enhance our risk system. Some alternative suppliers are currently running webinar type training in response to published regulatory reviews which can be helpful in understanding how the system helps us to meet our objectives, this might be a consideration/beneficial should there be a meaningful number of credit union clients using the system.

Pros:

The regular scheduling of risk and compliance controls to nominated users coupled with the reporting functionality greatly assists in the identification of any weaknesses in overall controls which could also impact on the Risk Register.

Cons:

Difficult to answer as this is the only such software we have used to date

Sarah
Risk Manager in Ireland
Insurance Software, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Reduced Administration

5.0 2 years ago

Comments: ViClarity have been a pleasure to deal with. The initial support we received when launching the software ensured it was a success. The team are always on hand to resolve any issues, and they are also willing to take suggestions on board, rolling out updates to the software to the benefit of their clients.

Pros:

The ViClarity Risk Management software has greatly reduced the time spent on administration within our Risk Management Framework. Users can input the data directly into the system and the reporting functionality has led to improved MI. The software is intuitive and very easy to use both by users and administrators.

Cons:

Some initial issues we encountered within the reporting functionality were quickly resolved by the ViClarity Team. Apart from this we have had no problems with the software.