What Is Acuity Scheduling?
Meet the personal assistant for your schedule (only better) that works 24/7, behind the scenes to fill your calendar and take work off your plate. From the moment clients book with you, Squarespace is there to automatically send branded & customized booking confirmations, deliver text reminders, let clients reschedule on their own, and process payments so your day-to-day runs smoother even as business get busier. All you need to do is show up at the right time.
Who Uses Acuity Scheduling?
Fitness businesses of any size that provide classes and private sessions
Where can Acuity Scheduling be deployed?
Acuity Scheduling videos and images
Features of Acuity Scheduling
- Accounting Integration
- Appointment Management
- Appointment Scheduling Software
- Attendance Tracking Software
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Notes
- CRM Software
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Class Management
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Contact Database
- Customer Database
- Customizable Branding
- Customizable Forms
- Electronic Payments
- Email Reminders
- Event Management Software
- Fitness Plan
- For Accountants
- For Barbershops
- For Martial Arts
- For Medical Spas
- For Optometrists
- For Salons and Spas
- For Yoga/Pilates Studios
- Forms Management
- Gift Card Management
- Group Reservations
- HIPAA Compliant
- Inventory Management Software
- Membership Management Software
- Mobile Access
- Mobile App
- Multiple Appointment Types
- Online Booking
- Online Payments
- Online Registration
- Online Scheduling
- Patient Intake
- Patient Records Management
- Payment Processing Software
- Physician Management
- Practice Management
- Progress Tracking
- Real-time Scheduling
- Real-time Updates
- Recurring Appointments
- Reporting & Statistics
- SMS Messaging
- SMS Reminders
- SOAP notes
- Scheduling Software
- Social Media Integration
- Student Management
- Third Party Integrations
- Virtual Meetings
- Website Integration
Alternatives to Acuity Scheduling
Reviews of Acuity Scheduling
Acuity Scheduling Is Simple, Affordable, and Great For Start-Ups or Basic Needs
Comments: Acuity Scheduling is an excellent and affordable option for basic needs and a start-up practice. It's primary focus seems to be around creating solutions for scheduling and calendar management. If you need more complex SOAP notes, you might need a more robust system.
Acuity Scheduling is easy peasy to customize to your brand and set up for calendar/scheduling needs. It offers 2-way integration with Google Calendar and integrates with Stripe for payment processing. Clients can schedule their own appointments or appointments can be created manually by the clinician. Session packages can be created as well as coupons and gift certificates.
Cumbersome SOAP Notes. Acuity Scheduling allows you to create basic SOAP notes. More complex SOAP notes with dropdown boxes and radio buttons are much more complicated and time-consuming because more complex templates are not available. This is ultimately why I left Acuity Scheduling. I needed a more robust EMR because of the nature of my practice with telehealth physical therapy, personal training, nutrition consultations, and wellness coaching.
Reasons for Choosing Acuity Scheduling: I needed online booking and online payments.
Reasons for Switching to Acuity Scheduling: Acuity Scheduling was more affordable and user-friendly.
A great scheduling tool with all the features needed by a small business
Comments: Very good. I even wrote a blog post recommending it a few years ago. As a web designer, I have recommended it to many individuals who need this functionality.
Integration into an existing website was critical - I did not want to send users from the business website to a 3rd party website to book their appointment. Along with the ability to require a deposit, this helps to make the business profitable by reducing the expense of missed/cancelled appointments.
The styling options for integration into an existing website are very minimal. This is small, but would be a nice touch to have a very customizable look to match the existing branding of a business website.
Alternatives Considered: WooCommerce
Reasons for Switching to Acuity Scheduling: Bookings for WooCommerce did not easily integrate with calendars. It also had a pretty high annual fee and required more back-end knowledge to set up and maintain. Also, since it requires WooCommerce to be installed on the website, it meant I would have to install an entire e-commerce platform even though I sell nothing else on the website. Perhaps if the site was already selling products directly using WooCommerce, then I might have used WooCommerce Bookings instead of Acuity - but not otherwise.
Acuity is great for coaches and other service providers
Comments: Acuity was the first scheduler I used and remains the easiest software for booking, processing client payments and keeping my business and life running smoothly.
Acuity offers so many features that make scheduling clients a breeze! I love that you can create packages and subscriptions and process client payments all in one platform. Integrating Zoom is also fantastic for those like me who work exclusively online and need an easefuk way of getting meeting info to the relevant parties.
It's rare but there's nothing at all I dislike about the platform.
Great Scheduling Software Highly Recommend
Comments: It has many features and has met my needs without any hassels and is at a price that a small start up business can afford.
I love the ease of use and cost effectiveness of Acuity. Even in the free version they offer most of the options that someone would need. I upgraded to the paid feature to be able to accept payments when someone books. This saves me yet another step and lets me know that someone is serious if they are willing to pay at the time of booking. I had used Calendly for several months at the prompting of a business mentor before switching to Acuity. I was having my calendar constantly reset with my times wide open for people to schedule. If I did not check it every morning I ran the risk of someone booking an appointment during a time that I was not available. This is not only embarrassing but very unprofessional! I have not had this happen even once since using Acuity. I also use the notes feature during my discovery session I have all of the questions there that I typically ask and can record their replies.
Honestly I have not found one thing that i have not liked abut this software. It has allowed me to do much more that I was expecting.
Alternatives Considered: Calendly
Reasons for Choosing Acuity Scheduling: My calendar availability kept being reset to wide open availability and people were able to book at times that I was not available.
Switched From: Calendly
Reasons for Switching to Acuity Scheduling: It was priced well and had all of the features that I needed and also had great customer reviews.
Never a glitch
Comments: I've found it to be reliable and easy to use. Clients love it.
The time zones shifting for the clients is a HUGE win. Reminder set up was a breeze.
Having multiple calendars for different companies and having them talk to each other became difficult.
Reasons for Choosing Acuity Scheduling: Ease of use and pricing.
Switched From: Calendly
Reasons for Switching to Acuity Scheduling: Ease of use and clean user interface for the clients