What Is Acuity Scheduling?

Meet the personal assistant for your schedule (only better) that works 24/7, behind the scenes to fill your calendar and take work off your plate. From the moment clients book with you, Squarespace is there to automatically send branded & customized booking confirmations, deliver text reminders, let clients reschedule on their own, and process payments so your day-to-day runs smoother even as business get busier. All you need to do is show up at the right time.

Who Uses Acuity Scheduling?

Fitness businesses of any size that provide classes and private sessions

Where can Acuity Scheduling be deployed?

Cloud-based
On-premise

About the vendor

  • Squarespace
  • Founded in 2007

Acuity Scheduling support

  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

English

Acuity Scheduling pricing

Starting Price:

US$15.00/month
  • Yes, has free trial
  • No free version

Acuity Scheduling does not have a free version but does offer a free trial. Acuity Scheduling paid version starts at US$15.00/month.

Pricing plans get a free trial

About the vendor

  • Squarespace
  • Founded in 2007

Acuity Scheduling support

  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 225 others

Languages

English

Acuity Scheduling videos and images

Acuity Scheduling Software - Access Squarespace Scheduling across multiple devices
Acuity Scheduling Software - Generate reports of your income and appointment volumes
Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel
Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
View 6 more
Acuity Scheduling video
Acuity Scheduling Software - Access Squarespace Scheduling across multiple devices
Acuity Scheduling Software - Generate reports of your income and appointment volumes
Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
Acuity Scheduling Software - Customize your client scheduling page to match your brand's look and feel
Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views

Features of Acuity Scheduling

  • Accounting Integration
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Attendance Tracking Software
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Notes
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Confirmation/Reminders
  • Contact Database
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Electronic Payments
  • Email Reminders
  • Event Management Software
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • HIPAA Compliant
  • Inventory Management Software
  • Membership Management Software
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multiple Appointment Types
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Records Management
  • Payment Processing Software
  • Physician Management
  • Practice Management
  • Progress Tracking
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling Software
  • Social Media Integration
  • Student Management
  • Third Party Integrations
  • Virtual Meetings
  • Website Integration

Alternatives to Acuity Scheduling

Schedulicity is a scheduling app for small businesses who work with clients, complete with class management, marketing, and payment. Learn more about Schedulicity
Use Vagaro Salon, Spa & Fitness Software to get booked, process payments, send reminders and market your business. Starts at $35/month. Learn more about Vagaro
Were here to streamline the small stuff, so you can focus on running your business and not the other way around.
Square POS is the customizable point-of-sale system built for businesses of all shapes and sizes.
SaaS solution with recurring appointments, photo gallery, daily reporting, and CRM functionality for barbers and beautitians.
Setmore offers a free, online scheduling platform for you to connect with your customers.
Google Calendar is a scheduling solution that helps users create shareable calendars and schedule team meetings or events.
Create, manage and grow your online presence for your business, blog, store and more with Wix’s intuitive website creation platform. Learn more about Wix
Smart scheduling that connects leads and prospects with the right people in your team.

Reviews of Acuity Scheduling

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.7
Features
4.7
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jeanette
Jeanette
President in U.S.
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
Reviewer Source

Acuity Scheduling Is Simple, Affordable, and Great For Start-Ups or Basic Needs

5.0 4 weeks ago New

Comments: Acuity Scheduling is an excellent and affordable option for basic needs and a start-up practice. It's primary focus seems to be around creating solutions for scheduling and calendar management. If you need more complex SOAP notes, you might need a more robust system.

Pros:

Acuity Scheduling is easy peasy to customize to your brand and set up for calendar/scheduling needs. It offers 2-way integration with Google Calendar and integrates with Stripe for payment processing. Clients can schedule their own appointments or appointments can be created manually by the clinician. Session packages can be created as well as coupons and gift certificates.

Cons:

Cumbersome SOAP Notes. Acuity Scheduling allows you to create basic SOAP notes. More complex SOAP notes with dropdown boxes and radio buttons are much more complicated and time-consuming because more complex templates are not available. This is ultimately why I left Acuity Scheduling. I needed a more robust EMR because of the nature of my practice with telehealth physical therapy, personal training, nutrition consultations, and wellness coaching.

Alternatives Considered: Mindbody and ClinicSense

Reasons for Choosing Acuity Scheduling: I needed online booking and online payments.

Reasons for Switching to Acuity Scheduling: Acuity Scheduling was more affordable and user-friendly.

Sharif
Owner in U.S.
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

A great scheduling tool with all the features needed by a small business

5.0 last month New

Comments: Very good. I even wrote a blog post recommending it a few years ago. As a web designer, I have recommended it to many individuals who need this functionality.

Pros:

Integration into an existing website was critical - I did not want to send users from the business website to a 3rd party website to book their appointment. Along with the ability to require a deposit, this helps to make the business profitable by reducing the expense of missed/cancelled appointments.

Cons:

The styling options for integration into an existing website are very minimal. This is small, but would be a nice touch to have a very customizable look to match the existing branding of a business website.

Alternatives Considered: WooCommerce

Reasons for Switching to Acuity Scheduling: Bookings for WooCommerce did not easily integrate with calendars. It also had a pretty high annual fee and required more back-end knowledge to set up and maintain. Also, since it requires WooCommerce to be installed on the website, it meant I would have to install an entire e-commerce platform even though I sell nothing else on the website. Perhaps if the site was already selling products directly using WooCommerce, then I might have used WooCommerce Bookings instead of Acuity - but not otherwise.

Laura
Holistic Trauma Therapist and Intuitive Coach in U.S.
Alternative Medicine, Self Employed
Used the Software for: 2+ years
Reviewer Source

Acuity is great for coaches and other service providers

3.0 last month New

Comments: Acuity was the first scheduler I used and remains the easiest software for booking, processing client payments and keeping my business and life running smoothly.

Pros:

Acuity offers so many features that make scheduling clients a breeze! I love that you can create packages and subscriptions and process client payments all in one platform. Integrating Zoom is also fantastic for those like me who work exclusively online and need an easefuk way of getting meeting info to the relevant parties.

Cons:

It's rare but there's nothing at all I dislike about the platform.

Christy
Health Coach in U.S.
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Great Scheduling Software Highly Recommend

5.0 last month New

Comments: It has many features and has met my needs without any hassels and is at a price that a small start up business can afford.

Pros:

I love the ease of use and cost effectiveness of Acuity. Even in the free version they offer most of the options that someone would need. I upgraded to the paid feature to be able to accept payments when someone books. This saves me yet another step and lets me know that someone is serious if they are willing to pay at the time of booking. I had used Calendly for several months at the prompting of a business mentor before switching to Acuity. I was having my calendar constantly reset with my times wide open for people to schedule. If I did not check it every morning I ran the risk of someone booking an appointment during a time that I was not available. This is not only embarrassing but very unprofessional! I have not had this happen even once since using Acuity. I also use the notes feature during my discovery session I have all of the questions there that I typically ask and can record their replies.

Cons:

Honestly I have not found one thing that i have not liked abut this software. It has allowed me to do much more that I was expecting.

Alternatives Considered: Calendly

Reasons for Choosing Acuity Scheduling: My calendar availability kept being reset to wide open availability and people were able to book at times that I was not available.

Switched From: Calendly

Reasons for Switching to Acuity Scheduling: It was priced well and had all of the features that I needed and also had great customer reviews.

Michael
Michael
Executive Coach in U.S.
Verified LinkedIn User
Professional Training & Coaching, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Never a glitch

5.0 2 months ago New

Comments: I've found it to be reliable and easy to use. Clients love it.

Pros:

The time zones shifting for the clients is a HUGE win. Reminder set up was a breeze.

Cons:

Having multiple calendars for different companies and having them talk to each other became difficult.

Alternatives Considered: Calendly, Schedulicity and Google Calendar

Reasons for Choosing Acuity Scheduling: Ease of use and pricing.

Switched From: Calendly

Reasons for Switching to Acuity Scheduling: Ease of use and clean user interface for the clients