--- description: Learn more about Pointerpro pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pointerpro Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Survey Tools](/directory/30092/survey/software) > [Pointerpro](/software/127434/pointerpro) # Pointerpro Canonical: https://www.capterra.ca/software/127434/pointerpro Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/127434/pointerpro?page=2) > Pointerpro is a software platform that allows you to create online assessments that automatically generate personalized reports. > > Verdict: Rated **4.6/5** by 276 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pointerpro? Discover why many consultants and companies like Capgemini, EDF, and Bare International automate the delivery of personalized advice with Pointerpro. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 276 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pointerpro - **Location**: Edegem, Belgium - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Professional plan: $69/month 2000 responses/month - $699 Annually Enterprise plan: On request, 5000+ responses/month ReportR plan: On request, 10000+ monthly responses DistributR plan: On request, 15000+ monthly responses - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Activity Dashboard - Benchmarking - Campaign Management Software - Certification & Licensing - Contact Management Software - Continuous Feedback - Customizable Dashboard - Customizable Questions - Customizable Templates - Dashboard Software - Data Visualization Software - Drag & Drop - Electronic Signature - Email Management Software - Email Marketing Software - Employee Database - Feedback Management - Forms Creation & Design - Forms Management - Goal Setting/Tracking - Individualized Assessments - Landing Pages/Web Forms - Lead Notifications - Lead Segmentation - Learner Portal - Learning Paths/Tracks - Mobile Learning Software - Multiple Data Sources - NPS Survey Structure - Offline Response Collection - Ongoing Performance Tracking - Online Forms - Performance Metrics - Performance Review Management - Progress Tracking - Pulse Surveys - Question Branching - Question Library - Real-Time Reporting - Reporting & Statistics - Reporting/Analytics - Scoring - Search/Filter - Self Service Portal - Skills Assessment - Surveys & Feedback - Template Management - Test/Quiz Creation - Tests/Assessments - Workflow Automation ... and 19 more features ## Integrations (6 total) - Google Analytics 360 - HubSpot CRM - Mailchimp - Slack - Stripe - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Survey Tools](https://www.capterra.ca/directory/30092/survey/software) ## Related Categories - [Survey Tools](https://www.capterra.ca/directory/30092/survey/software) - [Assessment Software](https://www.capterra.ca/directory/31117/assessment/software) - [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software) - [Employee Engagement Software](https://www.capterra.ca/directory/30817/employee-engagement/software) - [Lead Capture Software](https://www.capterra.ca/directory/31017/lead-capture/software) ## Alternatives 1. [UmfrageOnline](https://www.capterra.ca/software/201674/enquetes-maken) — 4.6/5 (1758 reviews) 2. [Google Forms](https://www.capterra.ca/software/176571/google-forms) — 4.7/5 (11538 reviews) 3. [SurveyMonkey](https://www.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10496 reviews) 4. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (974 reviews) 5. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2919 reviews) ## Reviews ### "First Class Team & Service" — 5.0/5 > **Paul** | *March 24, 2025* | Management Consulting | Recommendation rating: 9.0/10 > > **Cons**: Initially, the customization options for PDF reports were limited and clunky. They've made improvements, and we're pleased with the upgrades. From a design and graphics standpoint, it would be nice to see further improvements, but for the most part we're pleased. > > The team at Pointer Pro is nothing less than first-class\! They're always there when we need support, and the platform is very user-friendly and professional. They're always looking to improve and help us succeed. That's more than. enough for us. Thanks, Pointer Pro\! ----- ### "Great Features & Support" — 5.0/5 > **Jamie** | *March 20, 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Pointerpro offers exceptional feature functionality, making it a valuable tool for our survey needs. We particularly appreciate the ability to add custom fields and formulas, allowing us to generate tailored reports from survey responses. The platform’s branding capabilities enable us to create surveys that align seamlessly with our visual identity. Additionally, its integration options with other tools enhance overall efficiency. Beyond its powerful features, Pointerpro provides excellent customer support whenever needed, ensuring a smooth user experience. We highly recommend it for anyone looking for a versatile and user-friendly survey solution. > > **Cons**: The rich feature functionality means there is a lot to learn when using the tool. > > Overall, we've been extremely satisfied with the experience provided by Pointerpro and have been a customer for many years. ----- ### "Incompetence of Pointerpro" — 1.0/5 > **Gary** | *October 22, 2024* | E-Learning | Recommendation rating: 0.0/10 > > **Pros**: Nothing. There was literally nothing that was positive except their promises. > > **Cons**: Programming competence Customer service Quality of product Cooperative attitude What went wrong?? It would be much easier to say what went right because the list would be virtually nil while the list of what went wrong would be a dissertation. Thanks to Pointerpro and their incompetence in both software programming and customer service, our company took a significant hit reputation-wise and subsequently financially. Over the last 3 years, Pointerpro consistently produced software that did not function as it was supposed to and promised and consistently denied responsibility or accountability. Our firm is a small one or we would have taken them to court and sued them for their incompetence and damages. It is beyond my comprehension how others who have rated them could have had a positive experience unless their programming was so simple and straightforward that a second year college student could have done it. We have customers who have dropped us and their comments were basically this: "As long as you are working with Pointerpro, we will not do business with you despite the quality of your products". Our product is something that is done online and requires functional programming. I would strongly encourage anyone who has anything beyond a simple software solution to go elsewhere. > > Frustration, anger, disappointment, etc. ----- ### "A serious tool for serious professionals, run by a delightful highly professional team" — 5.0/5 > **Chris** | *May 18, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I am a long-time user of Pointerpro and consider it to be an excellent tool. In my view, it is the top tool in the market for (a) building great online questionnaires. surveys, tools, and then (b) producing fantastic customized PDF output. Technically: I love the look (and overall UI) of what Pointerpro creates and I love how well it works across devices. Support: All the staff at Pointerpro are just delightful. So professional and so helpful. Solid tool run by professional people. The kind of company I like to have on my side. > > **Cons**: It's a complex tool, but that said, it has be really: building decent, multi-branch surveys with scoring systems behind them \*is\* a complex endeavour\! If you start off by accepting that it'll take you a while to get up the learning curve, you'll be fine. One improvement I would welcome would be better page-break control (within the output PDF) when inserting customised output from surveys. > > This only needs one word (but I have to write a minimum of 100 characters to satisfy the system): Exceptional ----- ### "Pointerpro - surveys and a great deal more" — 4.0/5 > **Tony** | *March 31, 2025* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: Ease of use and ability to create multiple assessments for a variety of uses. > > **Cons**: Upgrade to ability to aggregate reports was a bit expensive > > Tremendous. Support team is responsive and they continue to evolve the product ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/127434/pointerpro?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/127434/pointerpro) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data