--- description: Learn more about Pointerpro pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pointerpro Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Survey Tools](/directory/30092/survey/software) > [Pointerpro](/software/127434/pointerpro) # Pointerpro Canonical: https://www.capterra.ca/software/127434/pointerpro Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/127434/pointerpro?page=2) > Pointerpro is a software platform that allows you to create online assessments that automatically generate personalized reports. > > Verdict: Rated **4.6/5** by 274 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pointerpro? Discover why many consultants and companies like Capgemini, EDF, and Bare International automate the delivery of personalized advice with Pointerpro. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 274 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pointerpro - **Location**: Edegem, Belgium - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Professional plan: $69/month 2000 responses/month - $699 Annually Enterprise plan: On request, 5000+ responses/month ReportR plan: On request, 10000+ monthly responses DistributR plan: On request, 15000+ monthly responses - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Activity Dashboard - Benchmarking - Campaign Management Software - Certification & Licensing - Contact Management Software - Customizable Dashboard - Customizable Questions - Customizable Templates - Dashboard Software - Data Import/Export - Data Visualization Software - Drag & Drop - Electronic Signature - Email Management Software - Email Marketing Software - Employee Database - Feedback Management - Forms Creation & Design - Goal Setting/Tracking - Individualized Assessments - Landing Pages/Web Forms - Lead Notifications - Lead Segmentation - Learner Portal - Learning Paths/Tracks - Live Results Sharing - Mobile Learning Software - Multiple Data Sources - NPS Survey Structure - Online Forms - Performance Metrics - Performance Review Management - Pre-Employment Testing - Progress Tracking - Pulse Surveys - Question Branching - Question Library - Real-Time Reporting - Reporting & Statistics - Reporting/Analytics - Scoring - Search/Filter - Self Service Portal - Skills Assessment - Survey/Poll Management - Surveys & Feedback - Template Management - Test/Quiz Creation - Tests/Assessments - Workflow Automation ... and 19 more features ## Integrations (6 total) - Google Analytics 360 - HubSpot CRM - Mailchimp - Slack - Stripe - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Survey Tools](https://www.capterra.ca/directory/30092/survey/software) ## Related Categories - [Survey Tools](https://www.capterra.ca/directory/30092/survey/software) - [Assessment Software](https://www.capterra.ca/directory/31117/assessment/software) - [Customer Satisfaction Software](https://www.capterra.ca/directory/30541/customer-satisfaction/software) - [Employee Engagement Software](https://www.capterra.ca/directory/30817/employee-engagement/software) - [Lead Capture Software](https://www.capterra.ca/directory/31017/lead-capture/software) ## Alternatives 1. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (969 reviews) 2. [UmfrageOnline](https://www.capterra.ca/software/201674/enquetes-maken) — 4.6/5 (1688 reviews) 3. [Google Forms](https://www.capterra.ca/software/176571/google-forms) — 4.7/5 (11457 reviews) 4. [SurveyMonkey](https://www.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10461 reviews) 5. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2896 reviews) ## Reviews ### "First Class Team & Service" — 5.0/5 > **Paul** | *March 24, 2025* | Management Consulting | Recommendation rating: 9.0/10 > > **Cons**: Initially, the customization options for PDF reports were limited and clunky. They've made improvements, and we're pleased with the upgrades. From a design and graphics standpoint, it would be nice to see further improvements, but for the most part we're pleased. > > The team at Pointer Pro is nothing less than first-class\! They're always there when we need support, and the platform is very user-friendly and professional. They're always looking to improve and help us succeed. That's more than. enough for us. Thanks, Pointer Pro\! ----- ### "Great platform - highly recommended" — 5.0/5 > **Michael** | *March 20, 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Pointerpro has allowed us to streamline and automate our questionnaires and report generation, saving significant amounts of admin time. This has resulted in us being able to scale our offering in ways that would have previously been impossible. > > **Cons**: As a relatively early adopter of some of the new elements of the platform, such as aggregated reports, there have been some teething issues. However, the team have been very responsive in helping to work around problems in the short term, and releasing updates that fix problems in the longer term. > > Both our use of the Pointerpro platform and our interactions with the staff that support the system have been extremely positive. I’d recommend the system for anyone looking to professionalise their questionnaires or reports. ----- ### "Incompetence of Pointerpro" — 1.0/5 > **Gary** | *October 22, 2024* | E-Learning | Recommendation rating: 0.0/10 > > **Pros**: Nothing. There was literally nothing that was positive except their promises. > > **Cons**: Programming competence Customer service Quality of product Cooperative attitude What went wrong?? It would be much easier to say what went right because the list would be virtually nil while the list of what went wrong would be a dissertation. Thanks to Pointerpro and their incompetence in both software programming and customer service, our company took a significant hit reputation-wise and subsequently financially. Over the last 3 years, Pointerpro consistently produced software that did not function as it was supposed to and promised and consistently denied responsibility or accountability. Our firm is a small one or we would have taken them to court and sued them for their incompetence and damages. It is beyond my comprehension how others who have rated them could have had a positive experience unless their programming was so simple and straightforward that a second year college student could have done it. We have customers who have dropped us and their comments were basically this: "As long as you are working with Pointerpro, we will not do business with you despite the quality of your products". Our product is something that is done online and requires functional programming. I would strongly encourage anyone who has anything beyond a simple software solution to go elsewhere. > > Frustration, anger, disappointment, etc. ----- ### "Great tool for branded personality‑style surveys and instant reports" — 5.0/5 > **James** | *March 23, 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: I liked that Pointerpro makes it easy to create branded personality‑style surveys and automatically generate personalised feedback reports without manual scoring. The platform is flexible enough to support complex scoring logic behind personality‑type outcomes, and the reports look professional and feel like a natural extension of our own programs. It has saved us significant time while still delivering a high‑quality participant experience. > > **Cons**: The main downside is the learning curve: it takes a bit of time to fully understand how to structure the scoring and outcomes to get exactly the personality‑style results you want. The interface is functional but can feel a little dense at first, so new users might need a short period of experimentation before feeling completely confident in building and testing their surveys. > > Overall, my experience with Pointerpro has been very positive. It’s a robust tool for anyone using personality‑based assessments (DISC‑style, Big Five‑style, or custom models) who wants branded, automated reports without heavy technical support. For our programs, it has streamlined assessment delivery and feedback, improved consistency, and enhanced how participants perceive the value of the insights they receive. ----- ### "Great Features & Support" — 5.0/5 > **Jamie** | *March 20, 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Pointerpro offers exceptional feature functionality, making it a valuable tool for our survey needs. We particularly appreciate the ability to add custom fields and formulas, allowing us to generate tailored reports from survey responses. The platform’s branding capabilities enable us to create surveys that align seamlessly with our visual identity. Additionally, its integration options with other tools enhance overall efficiency. Beyond its powerful features, Pointerpro provides excellent customer support whenever needed, ensuring a smooth user experience. We highly recommend it for anyone looking for a versatile and user-friendly survey solution. > > **Cons**: The rich feature functionality means there is a lot to learn when using the tool. > > Overall, we've been extremely satisfied with the experience provided by Pointerpro and have been a customer for many years. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/127434/pointerpro?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/127434/pointerpro) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data