What Is Classy?

Classy is a B Corp Certified social enterprise that helps nonprofit organizations maximize their impact through a suite of world-class, online fundraising tools to accelerate social impact around the world. From crowdfunding to peer-to-peer fundraising, event registration and management, and one-time or recurring donations, nonprofits of all sizes trust Classy to manage all of their online fundraising. Since 2011, Classy has powered tens of millions of donations and helped raise over $3 billion.

Who Uses Classy?

Classy works with all 501-c3 certified nonprofit organizations. Our software helps nonprofits grow their online fundraising, mobilize communities, and better engage supporters.

Classy Software - Website Donations: Collect one-time or recurring donations through a completely branded, mobile-responsive web page or direct appeal. Classy Software - Peer-to-Peer: Mobilize your supporters and give them the tools to fundraise on your behalf. Classy Software - Online Registration and Ticketing: Power events of any size and location with an event fundraising platform that unites donors around a customized experience. Classy Software - Recurring Giving: You need funding you can depend on. Build a community of reliable, recurring support for your mission. Classy Software - Online Donor Management and Reporting: Classy Manager — your central hub for campaign and supporter management.

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Reviews of Classy

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.3
Features
4.1
Value for Money
3.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Claire
Claire
Director in Kenya
Verified LinkedIn User
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

The best fundraising platform for our needs

5.0 4 years ago

Comments: We have been using Classy for many years now, and have raised tens of thousands of dollars from our growing community of donors. Classy is incredibly easy to use, and has amazing support, even though we're on a completely different time zone to the support team! The peer to peer campaigns, which we use at least once a year, are super straightforward and look great even if you don't know what you're doing or could never dream of creating something from scratch. We also shopped around and truly found that Classy offers the most competitive rates for what we need. Thanks!

Pros:

Easy to use, and really prompt customer service.

Cons:

Nothing! We're really happy with our use of Classy. I'm sure there's more we could do to make the most of all the platform has to offer but right now we're meeting all our needs.

Jen
Director of Operations in US
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Streamlined Fundraising Tool

5.0 10 months ago

Comments: Their customer service is amazing!

Pros:

It's very easy to use, implement, and train on. Donors are very happy with the ease of transactions

Cons:

I wish they had a more robust donor database so it could be an all in one solution for us.

Jessica
Associate Director of Development in US
Hospital & Health Care, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Classy makes fundraising easy!

5.0 4 weeks ago New

Pros:

While I can spend all day talking about how wonderful the software is in its ease of use, aesthetic, and features, the most amazing part of Classy is the customer support. Every time I have a question, I am able to get an answer from the chat in minutes, and the support specialist is able to get me an answer or solution almost immediately.

Cons:

I truly can't think of anything I dislike, but I will say that if there is ever something you can think of that will improve the platform, you can let a Classy representative know and they may be able to find a comparable solution for you.

Heleen
Head of Marketing in South Africa
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

They overpromise, and wildly underdeliver.

2.0 6 months ago

Comments: All, I'll say... there's a reason they wont let you trial the platform before signing up.

Pros:

Peer to peer platform is slick and easy to set up.

Cons:

They promised a whole lot during the sales process. And since you can't trial the platform, you need to take the lunge and pay the $4k subscription fee. We've been struggling for 7 days to install donation form on our website. The sales, product and support teams are very disconnected. Their integration with Mailchimp is very weak; as they only send name, surname and email data to MC. But, for some bizarre reason, no data about which campaign was donated to, or whether it was a standard, recurring or peer to peer donation. How do they expect you to build donor relationships without that data? We figured out that they integrate with Salesforce, and via Salesforce we now send data to MC. But, that cost us a week of engineering fees. All this for a $4k per year platform. For $4k per year, you have certain expectations. But, I waited 54mins on the customer support

Joseph
Development & Partnerships Manager in US
Civic & Social Organization, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Classy - an excellent solution for robust fundraising programs.

5.0 4 months ago

Pros:

Classy is very easy to use, from the moment it is set up. Implementation was relatively straightforward, and had a dedicated Classy representative to walk us through the process. Upon set up, we were able to immediately reap the benefits of the platform, and the Support - from documentation, to regular training webinars, to the assigned Client Success Manager has been very useful.

Cons:

There are certain design features/elements that I wish had more customization, especially within the crowdfunding and peer-to-peer campaigns and email acknowledgement templates.