RecDesk

Working with RecDesk has helped us streamline the registration process for our staff and customers.

Pros:

The ease of use. It is intuitive to use, which makes training new staff super easy. It is also simple for our customers to use the community portal. The staff and the consumers love that once their household information is saved it makes registration simple and quick. Our staff loves everything about the software. We are constantly impressed with the new features that are added on a regular basis. Often we'll be wishing for an improvement on something and before we can ask about it they make it happen! We are so happy we chose RecDesk over it's competitors! They can't be beat for customer service and price!

Cons:

The only thing I don't like about the software is people can create multiple profiles. I wish there was a way it recognized a person's email or mailing address and alerted them they already have a profile with us.

Recdesk Review

Comments: I have had an abundantly positive experience with Rec Desk. The system is easy to learn, and we are given all the right resources to make the process happen. My positive experience is especially attributed to the team of people who make it all happen! I have always had a contact that was reachable by the send of an email or the schedule of a meeting. I have not once felt like I was left to fend for myself, even when it came to fixing the most minor technical errors. Knowing I can rely on the Rec Desk team to assist me in my programming efforts has really impacted my experience in a positive way!

Pros:

I love the ease of organization and communication. Prior to Rec Desk I spent lots of time digging for information through rosters and spread sheets. Rec Desk keeps important information at an arm's reach and easy to organize or reorganize as needed!

Cons:

I do not like the how "as is" Rec Desk comes. I would hope for more customizable features. Such as changing information in rosters, giving the directors a choice on what can be made mandatory or non-mandatory, and a more flexible instructor's page. I would also like to see more options for displaying programs and events and their advertisements.

Recdesk Review

Comments: We are a City and use recdesk city wide. I like the ease of use for the program.

Pros:

The extensive database. The ease of member registrations.

Cons:

Not having the ability to use memberships and Point of sale together.

Would never use anything else!

Comments: Overall, this has been a game changer for us and I am very pleased with the program. I really don't have anything negative to say as we love the program here. We also love that they are always evolving and updating things. Thank you!!

Pros:

- Programs management and how easy it is to create them. Love the feature of "create one just like this" - saves us so much time! - I personally LOVE flex forms and we utilize this for many different programs. I higly recommend that people use Flex Forms. - The dashboard is a great tool when you want to see any changes quickly that have happened recently. I like to use this after a program is posted or after sharing the registrations to see popular times people sign up and how many.

Cons:

- I wish we could also search by first name - It would also be nice to add photos for promotional purposes in the programs

Ease of Use!

Comments: It has been a lifesaver having an online registration system in place when you are a department of 1 full time staff providing programs for over 1500!

Pros:

It is easy to use and the customer service is prompt

Cons:

How coupons and discounts are applied to accounts

Alternatives Considered: MyRec.com

Reasons for Switching to RecDesk: How the pricing was set up compared to the others who based on residency