--- description: Learn more about Urgent pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Urgent Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Maintenance Management Software](/directory/30058/maintenance-management/software) > [Urgent](/software/126727/emaintenance) # Urgent Canonical: https://www.capterra.ca/software/126727/emaintenance Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/126727/emaintenance?page=2) > Manage maintenance activities, contractors, asset performance, and compliance issues. Real-time information for all stake holders. > > Verdict: Rated **4.4/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Urgent? Multi-site fuel retail and c-store operators, typically with 100+ locations, requiring software to manage reactive or scheduled maintenance to ensure asset uptime and profitable operations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 13 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Techniche - **Location**: Milton Keynes, UK - **Founded**: 1997 ## Commercial Context - **Starting Price**: US$30,000.00 - **Pricing model**: Per User - **Pricing Details**: Email urgent@technichegroup.com for pricing. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Spanish - **Available Countries**: Australia, Brazil, Canada, Germany, Mexico, United Kingdom, United States ## Features - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking Software - Billing & Invoicing - Contract/License Management - Document Management Software - Inventory Management Software - Maintenance Scheduling - Mobile Access - Preventive Maintenance Software - Reporting & Statistics - Scheduling Software - Service History - Technician Management - Work Order Management ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Maintenance Management Software](https://www.capterra.ca/directory/30058/maintenance-management/software) ## Related Categories - [Maintenance Management Software](https://www.capterra.ca/directory/30058/maintenance-management/software) - [CMMS Software](https://www.capterra.ca/directory/30032/cmms/software) - [Building Maintenance Software](https://www.capterra.ca/directory/30102/building-maintenance/software) ## Alternatives 1. [MaintainX](https://www.capterra.ca/software/179296/getmaintainx) — 4.8/5 (1005 reviews) 2. [Limble](https://www.capterra.ca/software/162600/limble-cmms) — 4.8/5 (738 reviews) 3. [Maintenance Connection](https://www.capterra.ca/software/12444/maintenance-connection) — 4.4/5 (443 reviews) 4. [eMaint CMMS](https://www.capterra.ca/software/100468/emaint-cmms) — 4.5/5 (384 reviews) 5. [Fracttal One](https://www.capterra.ca/software/159911/fracttal) — 4.6/5 (1773 reviews) ## Reviews ### "Great experience, very user friendly and ensures you can manage your assets efficient" — 5.0/5 > **Anders** | *November 3, 2017* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The software is very user friendly, easy to use and the flexibility to adapt to different workflows and processes makes the software very valuable as you don´t need a lot of development if you find new more efficient and optimized ways of working. Furthermore it allows you to manage your assets in a lean and efficient way and reducing the manual input to a minimum but gives you a good overview to action any pain points or poor performance. > > **Cons**: Still some development needed on the app, but it is coming on-going and Urgent Technology is working on a road map for future developments that I find very professional. ----- ### "Easy to use platform" — 4.0/5 > **Jason** | *March 18, 2020* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Developers are open to suggestions on ways to improve the software. Implementation can either be free of charge if it benefits the system, or chargeable depending on its ranking score. The platform is relatively straight forward to use and you ca easily extract data out in excel to analyse. > > **Cons**: Bugs can impact day to day use but end to end testing could alleviate these issues. Updates to fix bugs can occur during out of schedule or scheduled (quarterly) release. My preference would be to push updates out of schedule to reduce business impact. > > Overall the experience is positive. I frequently take suggestions from contractors and pass this onto support. The support team are helpful and strive to provide a quality service. Development can take time and more often than not, there is a wait involved to see improvements implemented into the system. There is the ability to fast track this as a chargeable item. ----- ### "Somewhat tedious in moving around which will get better once familiar." — 4.0/5 > **Andrew** | *November 6, 2017* | Consumer Services | Recommendation rating: 6.0/10 > > **Pros**: Auto generated info enter pre-launch helps a lot. It allows user to enter tickets without review first. Invoicing appears to be better although still some missing components that should be included. > > **Cons**: Some missing components that were in old system. Moving around the system seems to take some added clicks of the mouse. Need a widget to tell you when ticket was NOT sent to a contractor. > > Unknown ----- ### "Nice tool, the E+ experience is quite enjoying\! Easy to handle." — 4.0/5 > **Alejandro** | *November 27, 2017* | Construction | Recommendation rating: 10.0/10 > > **Pros**: This is not the first time that I'm confront to a CMMS system. So, the most important feature that I like is the way that you can parameter assignments in the system. At the beginning I find it quite long, but when you get use to, you become more quick and the process respond is instantaneous. Also, the way you handle work orders is quite simple. There is no need of a advanced training to use the system. > > **Cons**: I think, it 'll be the action notes module. The parameters od this module must be enhanced on the future. > > Time saving is huge\! We can also report that the synergy around this tool allows to excel our FM performances. ----- ### "Overall Performance" — 4.0/5 > **Jean-Paul** | *March 26, 2020* | Oil & Energy | Recommendation rating: 8.0/10 > > **Pros**: Performance Lay-out Export to Excel.... > > **Cons**: Interface with financial process limited possibility to create BI reports Sharing of reporting > > Maintenance of Petrol Stations (1700) ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/126727/emaintenance?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/126727/emaintenance) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data