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Mindmatrix
Mindmatrix Overview:
What Is Mindmatrix?
Mindmatrix offers Channel & Sales Enablement software for direct and indirect sales channels. Mindmatrix is the only provider of a Single Unified Platform that combines PRM software, Direct Sales and Channel Enablement, Channel Marketing Software, Marketing Automation software and Marketing Asset Management. Mindmatrix takes you through every step in the sales process from lead to revenue, enabling your salespeople and channel partners to sell more, faster.
Who Uses Mindmatrix?
Hi-tech, Real Estate, Manufacturing/Distribution, MSPs, Retail, Independent Reps, Advertising & Design, Retail, Consulting, Insurance, Finance, Small business.
Where can Mindmatrix be deployed?
Cloud-based
On-premise
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Overall rating
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Based on 44 reviews
Reviews sentiment
Positive
93%
Neutral
2%
Negative
5%
Starting Price
US$499.00
Per User, Per Month
Free trial
About the vendor
- MindMatrix
- Founded in 1998
Mindmatrix support
- 24/7 (Live rep)
- Chat
Countries available
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United States
Languages
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English
Features of Mindmatrix
Other great alternatives to Mindmatrix
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Top rated features
Due Date Tracking
Order Fulfillment Software
Top rated features
Email Campaign Management
Reporting/Analytics
Top rated features
Contact Database
Contact Management Software
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Call Center Management
Client Management
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Customer Database
Support Ticket Management
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CRM Software
Contact Management Software
Top rated features
Email Campaign Management
Email Management Software
Top rated features
Campaign Management Software
Candidate Tracking
Top rated features
Email Campaign Management
Email Management Software
Capterra verified reviews for Mindmatrix
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Overall rating
Based on 44 reviews
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Devinder
Vice President - BIM ' Green Services in India
Verified LinkedIn User
Used the Software for: 2+ years
"Mindmatrix marketing software fully meets our need for B2B marketing of our engineering services"
January 22, 2018
Pros:
Offering way beyond the average marketing automation software, Mindmatrix marketing automation software is easy to use, feature rich and equipped with advanced marketing automation features. One such example being the automation of print marketing. Their marketing automation support and service is equally good. All in all, Mindmatrix works well for us!
Reviewer Source
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Narendra
Founder, President in US
Verified LinkedIn User
Construction, 201–500 Employees
Used the Software for: 2+ years
"We depend on this solution to maximize the effectiveness of our direct sales and our sales partners"
March 6, 2018
We used it as a means of managing, educating and enabling our partner network which was widely spread and growing rapidly. It helped us to improve our lead pipeline through its marketing automation features, especially in terms of enabling our dealers to use marketing assets, yet to customize parts of that as needed within their markets.
Pros:
We were looking for a platform that helped our direct sales and supported our growing dealer network, as we transitioned to a more indirect selling approach. Our dealers/partners are spread across dozens of cities and we wanted to have a single platform to manage and enable them as we grew them and our product lines . The platform helped us keeping these partners engaged, our sales people productive and also to ensure that our marketing was able to use the marketing automation features to keep our lead pipeline active. Finding a single platform to serve all 3 purposes was one of the greatest benefits we experienced, since it offered us the highest leverage on our resources.
Cons:
There are a lot of features that come together, for the solution to be truly multi-purpose as identified above. With that comes the challenge of navigation and some complexities relative to the learning of various features and its locations on the UI, which we experienced. So bit of a steep learning curve or sometimes it required us to just slow down to deploy a few features and then move to the next. Luckily there is enough flexibility in the software to turn on/off features to allow for this type of a gradual deployment, which we took advantage of.
Reviewer Source
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Tim
CTO in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
"Horrible experience, switched to Hubspot and was much happier."
September 12, 2017
The only benefit we got from this product was an understanding of the vendor shortcomings that we should be on the lookout for.
We only wasted a few months trying to deal with inexperienced staff and a substandard product. We switched to Hubspot and have been extremely pleased by their training, staff and support.
Cons:
Service and quality was misrepresented. Trying to get support from their outsourced team in India took weeks and experienced cultural disconnects. Was just threatened by their salesperson this morning when I tried to share the challenges and shortcomings that made it not a good fit for our organization.
Reviewer Source
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Verified Reviewer
Verified LinkedIn User
Used the Software for: 2+ years
"Our experience with it - fantastic. That's all there is to say about it."
April 5, 2018
Pros:
We have been using Mindmatrix for years. The platform they have for MSPs integrates with autotask's CRM and provides so much data it's fantastic. Their advisor calls each month make sure you are on track with your marketing and make this really valuable. Its like having your own marketing department for a fraction of the cost of a full time team. We run multiple campaigns and its very easy to track everything.
Cons:
The software works. There is a bit of a learning curve but any MSP should be able to figure it out, especially with the MindMatrix staff helping every part of the way.
Reviewer Source
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Verified Reviewer
Verified LinkedIn User
11–50 Employees
Used the Software for: 2+ years
"I look forward to our monthly marketing calls!"
April 17, 2018
It changed the marketing culture of Tier3MD.
Pros:
The leads it provides help our sales staff identify potential new customers. It also helps us get a handle on our website, and the traffic we receive.
Cons:
I have zero complaints! The software is extremely easy to use and the interface is simple. We log in and all the data we need is right there!
Reviewer Source
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