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ChurchTrac
What Is ChurchTrac?
Our passion is equipping churches to build the body of Christ. ChurchTrac is the all-in-one software to manage and communicate with your church.
Features include donation tracking, online giving, child check-in, church website and app, budgeting and accounting, and more. Perhaps our most impressive feature is our price. Create a free account and discover why thousands of churches made the switch.
Who Uses ChurchTrac?
Churches looking for a powerful, yet cost-effective solution for member administration and church management. We offer the features that every church needs at a price any ministry can afford.
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Reviews of ChurchTrac
Wow! Excellent, incredibly affordable software for the mainline micro-church
Comments: Amazing experience so far. ChurchTrac is going to be such a huge help to us as we transition into whatever-is-next for our ministry. It really has been a wonderful thing for me as preacher, administrative assistant, worship planner, and chief bottle-washer to be able to enter info and know where it is and how to access it.
Pros:
ChurchTrac is obviously designed to assist larger congregations, but it is incredibly versatile for our small church. We were driven to find a database program by our need for accounting and budgeting software. Even if that was all ChurchTrac provided, it would be worth the cost for our little congregation. But the member management platform, the event and scheduling features, the calendaring options, and the Connect app have absolutely blown us away! It is SO intuitive, so easy to use, with a very reasonable investment of time. I've seen other church database programs that are five or six times as expensive (or more!) as ChurchTrac with less features and a much steeper learning curve. The introductory instruction and on-boarding tools are thorough and easily navigable. They offer free import of previous data which is just astonishingly generous. Their free introductory webinar is very, very helpful. I had been using the program for a month and still learned a lot. And the customer support is just incredible. Their help topics are vast and diverse and the team responds almost immediately to other questions not covered in the help topic library. I've no sense that they've prioritized other users with larger accounts over me, either. Every communication has been warm, personal, timely, and has resolved any issue I've had.
Cons:
I wish I could more easily use the Worship Planning tools as a small, mainline church with a traditional hymnal. It's not a big deal, because, as I said elsewhere, we purchased this program for the accounting and budgeting program. But I do sort of wistfully wish I could use it, too. I would like to use some of the communication tools with ChurchTrac without it costing us more. We have 25 average attendance on Sunday and with 30 giving units and an electronic newsletter with 72 contacts on Mailchimp. Using that integration would bump our "people count" up to right near the 125 mark which means we would pay more. And right now, every penny is precious, and we need that buffer to communicate with potential attendees. So - there's a bit of a learning curve there that I've not yet conquered. Also - and this is not a con- but a potential future offering - lots of pastors have to save receipts, track mileage, create expense reports, etc. THAT added to ChurchTrac would be a HUGE gift to me.
ChurchTrac Software Response
2 years ago
Hi April! Thank you soo much for the kind words and the 5-star review. We're so glad that ChurchTrac has helped you and your ministry. We love helping equip churches of ALL sizes. Please schedule a phone call and ask for Wes. He can walk you through how to use the software to plan worship using traditional hymnals. It's actually pretty easy (and will make your life much easier). Talk soon. Be blessed!
Complete Church Membership Tools for ALL Chuches
Comments: It has been an incredible journey for many years and we are still enjoying the honeymoon! We will never tire of our wonderful relationship!
Pros:
The totality of tools that it provides. Church Connect is a remarkable app that is provided for free. The awesome classes and help videos are fantastic.
Cons:
Being a small church we needed the payroll help that was included. Because of the tax law changes that part was dropped. We miss that very much.
ChurchTrac Software Response
3 months ago
Thanks for the 5-star review, George. We're so glad to serve you! You should schedule a phone call with us sometime soon. I bet there are other features of the software you didn't even know we have that could help your ministry. Blessings!
Alternatives Considered:
Exceptional Service
Comments: Very impressed on punctuality of return calls. Love the program, and customer service.
Pros:
Chris, returned the call promptly, and walked me through the questions I asked. Thank so much, may God continue to bless the company as we are blessed with this program.
Cons:
Honestly the price. Although a special price was given on the 1st month. Still for a small church is a little rough.
ChurchTrac Software Response
3 weeks ago
Hi Ynonne! Love the feedback. Regarding price... Even though we're the most affordable church software around... we still want to go above and beyond to be a blessing to your ministry (NOT a burden). Do this: Send a support ticket to our team to explain your situation. Tell them Wes sent you. Okay? Blessings!
Admin Assistant
Comments:
I am not since i have been locked out.
i feel information would be helpful, it i could pull it easily and print.
I don't like not being able to speak with someone or at lease have them look a my information.
Pros:
I can pull and print reports of the information I put in.
Cons:
I liked the previous package better -- it was user friendly. This package is not easily walked thru to pull reports and input the information as the previous package. Someone has changed my login and password - there is not a way to speak with anyone for help! The steps provided did not work. I have been locked out all week and now starting another week. I am disgusted!
ChurchTrac Software Response
5 years ago
As it turns out, this customer had a malware infection on her computer that prevented her from accessing her account. Whenever she visited a website, a popup would say that her computer failed a security check, and told her to call a toll free number answered by a person in India. This is a common scam that all internet users should be aware of....if you cannot access websites or accounts that you normally visit because they are being blocked by a popup, DO NOT call any numbers that are displayed on your screen in the popup. And absolutely DO NOT give anyone your personal information out to criminals who are posing as experts to help you fix your computer. Instead, reach out to the company or account directly to ask for assistance (use a different, un-infected computer to look up the number if necessary). In this case, we were able to help her disconnect her computer from the internet until the malware is removed by a qualified professional.
Customizable to congregation
Comments: We explored several options to unify our member records. The preloaded fields along with customization, then with user limitations (and upgrade possibilities) made churchtrac the obvious choice. The pricing and program description and limitations were transparent. The Churchtrac team made it easy by importing the database, and I updated from there. Each step moving forward was met with individual help by the support team. The video lessons, particularly the introductory live meeting, helped me become better acquainted with features and possibilities. When we switched to accounting and budgeting, the team and help resources guided me in tweaking the program to best suit our needs. Some things are not yet available, but the team has been responsive in prioritizing requests for change.
Pros:
The most obvious benefit is the free onboarding with directory. This led directly to adopting the giving records option. The customization of records and ability to select from options that enhance the experience make Churchtrac tops in its field. Online training, personal support, and rapid response to questions make it seem our church is the most important to them. The free cloud-based database was the first step, as we had so many people keeping separate records. Messaging is easy enough even our less computer-savvy leadership has learned how to use the smart lists for texting and email. The accounting process simplified financial records—giving (auto-deposits), budgeting, reports, and synching with the bank.
Cons:
Some additional customizations are (or were) not yet available.
ChurchTrac Software Response
3 months ago
Thank you for the 5-star review, Patricia. We're so glad that you're loving ChurchTrac! As always, don't hesitate to reach out to us if you ever need anything :-)
