Zoho Recruit

Start up business with no previous experience purchasing recruiting software/platform - Very happy!

Comments: Please read my review. It's faster ;)

Pros:

With other programs, I felt restrictive with package tiers-v- budget (boxed in or obligated to spend the extra money). Whereas Zoho Recruit feels more intuitive - my learning curve follows the natural progression for wanting to expand on my business and functionality. How Zoho designed this expansion process allows the user to feel more intuitive and in control of upgrades. As a business owner, it allowed me to think of my next step and stage via expense-v-reward, and build into my business growth plan. It was something I was working towards as a business, instead of as a budget. Zoho Tech Support is awesome. I never feel as though I am a number, waiting for the tech ticket, or have information read to me from Google. Tech Support actually appears to know what they're talking about! They troubleshoot while I wait, reevaluate, and adjust until it's right. And if they can't resolve it right away, they promise they'll get back in a timely manner...AND THEY DO! It's the same Support person so the value of having established a short-term relationship is welcoming. This feels more human instead of automated and institutionalized; literally, the personal touch or white glove standard.

Cons:

I don't have any cons at this time, as I am still in a learning curve with adjusting recruiting model with module mapping, etc. The process has been positive and involves a LOT of customer service. My only con would be that issues found on weekend have to be held over until M-F. That creates a bottleneck for my activity, pushing weekend tasks into the "regular" work week. Please, open up a few weekend resolution hours!

Workflow-adaptable and highly interactive

Comments: Using Zoho Recruit, I am able to see every single one of my applicants. How far along they are, what projects they're working on, and any other pertinent details may help you steer the E2E hiring process in the right direction.

Pros:

Depending on your specific requirements, Zoho offers a wide variety of configuration options. With tools like Deluge, Rest API, and Webhooks, developers are able to automate formerly manual processes. It's a low-cost but feature-packed answer to the problems of managing resumes, job postings, and related information.

Cons:

There is little to find fault with. Some of the elements, like the portals, require some time to get used to. However, this is the case on every platform, and Zoho is not the worst option.

Zoho Recruit is a good applicant tracking system if you don't need a huge feature set.

Comments: Overall it has been helpful in organising everything much more effectively.

Pros:

It has all the standard features we need (and that one would expect).

Cons:

The user interface is a bit confusing. To customise it looks as though it would take a bit of work.

Great product; customer service has room for improvement

Comments: I am very unhappy with this product. What seemed to be an inexpensive recruitment solution for a small business has turned out to be a huge hassle & inconvenience for me. Training is minimal - and instead of creating and offering a thorough training manual for reference purposes, they simply give you a copy of the demo, which isn't very helpful. The customer service is based out of India, and although I have worked with international customers for 15+ years, I have a very difficult time understanding them. They talk over me, interrupt & speak too quickly with heavy accents. When I called today, I was put on hold & forced to respond to a survey for some sort of free cruise, then an advertisement for some sort of "life line" type product, then back to the advertisement for a free cruise that I do not want. (I hope they are not selling my personal information to these marketers.) THEN, after going through all of that, the system disconnected me! They don't tell you this, but in order to post a job, you have to have a website domain & email address that matches one another. I used a blogspot in the past, but this is not acceptable. So I had to pay GoDaddy to transfer my site to a regular website, buy a new domain name & change my professional email address. This is a HUGE hassle & unexpected expense. And I still can't post my jobs until my new website is designed/launched!

Great ATS and affordable with all the bells and whistles.

Comments: Great! It's a great ATS and the add-ons make it easier.

Pros:

It's a great ATS and affordable. Most important, easy to use.

Cons:

AI is not as advanced as other ATS/CRMs I've compared.