--- description: Learn more about NewOrg pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NewOrg Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Nonprofit CRM Software](/directory/31515/nonprofit-crm/software) > [NewOrg](/software/124958/neworg-management-system) # NewOrg Canonical: https://www.capterra.ca/software/124958/neworg-management-system Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/124958/neworg-management-system?page=2) > Complete Client/Case Management for Nonprofits with complex programs. Unparalleled support from a Certified Public Benefit Corporation > > Verdict: Rated **4.8/5** by 62 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NewOrg? Complete Client/Case Management for Nonprofits - 50,000 users in US/Canada since 2006. HIPAA/PIPEDA compliant. 100% flexible for complex programs + unlimited free support/training. Organize + thrive\! ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 62 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: New Org - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$250.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: NewOrg's straightforward pricing has 2 costs: initial Implementation/Customization fee + a simple ongoing monthly Hosting/Support fee starting at $250. Monthly Hosting/Support is based on a sliding scale of number of staff users (not volunteers -- they are always free\!) starting at just $350/month for 5 users. It includes unlimited support incidents, up to 1 hour per incident. Implementation/Customization starts at $3500 and is based on the number of programs + complexity. It involves 360-degree scoping, customization (fields, screens, forms, reports, public-facing online web portal configuration, key integrations with outside systems), robust custom documentation + training. NewOrg's process + transparent pricing are designed to ensure your organization's success when getting started, and without incurring any unexpected "gotcha" costs with ongoing use of your system. Please consider getting in touch for a free demo/20-minute no-obligation walk-through/consultation. Thank you\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Canada, United States ## Features - Accounting Software - Activity Dashboard - Alumni Management Software - Appointment Management - Billing & Invoicing - CRM Software - Campaign Management Software - Care Plan Management - Case Management Software - Case Notes - Claims Management Software - Client Management - Collaboration Tools - Communication Management - Contact Management Software - Document Management Software - Document Review - Donor Management - Email Marketing Software - Event Management Software - For Speech Therapists - Forms Management - Fundraising Management - Goal Setting/Tracking - HIPAA Compliant - Medical History Records - Member Database - Membership Management Software - Mobile Access - Mobile Giving - Online Giving - Patient Management Software - Patient Portal Software - Patient Records Management - Payment Processing Software - Payment Tracking - Pledge Management - Program Management - Progress Tracking - Receipt Management - Recurring Giving - Registration Management - Reminders - Reporting & Statistics - Reporting/Analytics - SOAP notes - Scheduling Software - Time Tracking Software - Treatment Planning - Volunteer Management Software ... and 3 more features ## Integrations (15 total) - Adobe Acrobat - Adobe Acrobat Reader - Docusign - Dropbox Business - Google Calendar - Google Maps - Google Translate - Google Workspace - Indeed for Employers - Microsoft Exchange - Microsoft Outlook - Microsoft Teams - PayPal - Regroup Mass Notification - Waystar ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Nonprofit CRM Software](https://www.capterra.ca/directory/31515/nonprofit-crm/software) ## Related Categories - [Grant Management Software](https://www.capterra.ca/directory/30567/grant-management/software) - [Fundraising Software](https://www.capterra.ca/directory/20047/fundraising/software) - [Donation Management Software](https://www.capterra.ca/directory/30548/donation-management/software) - [Patient Case Management Software](https://www.capterra.ca/directory/30590/patient-case-management/software) - [Human Services Software](https://www.capterra.ca/directory/30660/human-services/software) ## Alternatives 1. [DonorPerfect](https://www.capterra.ca/software/2698/donorperfect-fundraising-software) — 4.5/5 (1369 reviews) 2. [DonorSnap](https://www.capterra.ca/software/97513/donorsnap) — 4.6/5 (405 reviews) 3. [Givebutter](https://www.capterra.ca/software/172048/givebutter) — 4.8/5 (871 reviews) 4. [Bloomerang](https://www.capterra.ca/software/131207/bloomerang) — 4.7/5 (1286 reviews) 5. [Neon CRM](https://www.capterra.ca/software/102088/neoncrm) — 4.3/5 (603 reviews) ## Reviews ### "Excellent Product and Customer Support" — 5.0/5 > **Samantha** | *February 20, 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The team at NewOrg were professional and positive to work with. Our implementation lead was quick to respond to any questions and did a great job customizing our database and member portal. > > **Cons**: At times, the Finance department was slow to respond when I had questions, but eventually things got sorted out. > > NewOrg offers a great product and excellent, professional customer service. Their database is comparable to others out there but at a better price. ----- ### "Great reliable and comprehensive solution for case management\!" — 5.0/5 > **Kimberly** | *February 24, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I have had a fantastic experience with NewOrg\! Their software is highly customizable and has significantly improved our client management system. Working with \[sensitive content hidden\] was great\! He was attentive to our questions, concerns, and needs. He was always responsive, knowledgeable, and willing to go the extra mile to ensure we got the most out of the system\! > > **Cons**: We were hesitant on the way the Scheduling feature looks, as it relates to what we were used to. However, once we use the Calendar platform more, it's become second nature for us and scheduling meetings\! > > Everything went smoothly from initial onboarding meeting to the final call. Every interaction we had was great and positive. They stayed on our schedule and even quicker -- since we were in desperate need to get the project done. Even though we were working quickly, quality was not sacrificed\! ----- ### "NC4K review" — 5.0/5 > **Whitney** | *June 21, 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: When working with \[sensitive content hidden\] It gave me comfort that he took the time to learn about our organization and what we would most benefit from on neworg. > > **Cons**: The one thing that I would say I like the least is that when importing data from our previous database there are several duplicates and I have to manually go through and clean that up. > > 10/10 - I felt seen and heard as a customer and the 1:1 set up training and support was so helpful. It really made me feel like \[sensitive content hidden\] took an interest in our non-profit and supported us in setting our system up to suit our team the best. ----- ### "Great Partner for our Legal Advocacy Nonprofit\!" — 5.0/5 > **Lisa** | *November 24, 2025* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: For our legal advocacy nonprofit, NewOrg is the core of our case management process. Its flexibility, user-friendly interface, and comprehensive platform make it possible for us to use one system to manage both case and donor activity. The highly customizable design allows our team to adapt forms, workflows, and reporting tools to match our changing program needs easily. The system supports efficient case and contact coordination with robust reporting features – all in a secure environment. > > **Cons**: No complaints. We've been with this application since we moved from spreadsheet tracking and have found everything we need here. > > Most importantly, we value NewOrg for its strong customer support and nonprofit-centered implementation approach - from the initial hands-on onboarding and ongoing training as we grew with the system to their consistent, responsive ‘above and beyond’ assistance. These aren’t just support agents – they’re our partners. NewOrg provides us with a dependable solution that has been key to organizational efficiency when every dollar counts and has strengthened our data-driven decision-making in support of our long-term strategic planning. ----- ### "First Impressions" — 5.0/5 > **Jackie** | *February 25, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Everything we need is housed in one location. > > **Cons**: We find the calendar operations a little clumpy. > > We have been impressed with the responsiveness of the NewOrg team and felt the implementation phase went extremely well. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/124958/neworg-management-system?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/124958/neworg-management-system) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data