What Is Verizon Connect?

Verizon Connect provides business customers with the insights and intelligence needed to optimize their operations and drive growth. Through a cloud-based, end-to-end solution, Verizon Connect accurately measures a user's fleet's performance, uncovers hidden costs and opportunities for improved efficiency, while empowering them to better manage service with real-time alerts and reports.

Who Uses Verizon Connect?

Not provided by vendor

Verizon Connect Software - Map overview Verizon Connect Software - Active jobs Verizon Connect Software - Scheduling

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Reviews of Verizon Connect

Average score

Overall
3.2
Ease of Use
3.4
Customer Service
2.8
Features
3.2
Value for Money
2.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Cindy
Cindy
Closeout Specialist & HR Administrator in US
Verified LinkedIn User
Telecommunications, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

It's one of the best purchases our company ever made.

5.0 5 years ago

Comments: We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.

Pros:

We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.

Cons:

It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.

Verified Reviewer
owner in US
Verified LinkedIn User
Design, Self Employed
Used the Software for: 1-5 months
Reviewer Source

my review 12

5.0 2 weeks ago New

Comments: It's worth noting that these are generally reported cons, and the actual experience of users may vary depending on their specific use case and requirements.

Pros:

Mobile access: Allows employees to access the platform from anywhere, at any time.Work order management: Helps businesses streamline their operations and improve efficiency.Asset tracking: Allows businesses to track their assets in real-time.Inventory management: Allows businesses to track their inventory in real-time.Scheduling: Allows businesses to manage their appointments and resources easily.Billing & Invoicing : Allows businesses to manage their billing and invoicing in one place.Service history: Allows businesses to keep track of past work orders and maintenance schedules.Maintenance scheduling: Allows businesses to schedule and track their maintenance tasks easily.Contact database: Allows businesses to manage customer information easily.Routing: Allows businesses to optimize their field operations and increase efficiency.

Cons:

Cost: Verizon Connect may be costly for small and mid-size business.Technical difficulties: Some users have reported experiencing technical difficulties while using the platform.Limited customization: Some users have reported that the platform does not offer enough customization options to suit their specific needs.Limited integrations: Some users have reported that the platform does not integrate with other software and systems they use.

Nicholas
Manager in US
Building Materials, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Powered Assets ok NON Powered asset tracking is the worst

2.0 3 weeks ago New

Comments: Excruciating

Pros:

Easy to use platform. Power assets work ok but non powered assets are terrible

Cons:

No powered assets are the worst project I have ever experienced. 30 percent of the assets shipped to me didn't work or failed within one week. I've had to spend enormous amount of time switching trackers and getting new ones for them to fail. Plan on spending 30 plus mins with customer service to get replacement ones. I've had these trackers for less than 6 months. I've probably spend 30 hrs on the phone with them and 60 hrs in label replacing trackers. Stay away from this product.

Steven
Owner in US
Transportation/Trucking/Railroad, Self Employed
Used the Software for: 1+ year
Reviewer Source

Very satisfied with Verizon as long as the prices don’t continue to go up I will stay with rising th

5.0 3 months ago

Comments: Extremely satisfied phone service maybe the Internet would possibly be a better overall but otherwise very satisfied thank you my name is Steven SOrisio truckee Inc

Pros:

All about the reception reception reception and my customer service in Coos Bay Oregon really small branch has been very very helpful that’s another reason I switched to rising because of Coos Bay Oregon

Cons:

Still needs better reception in them roll areas need some kind of a Wii boost set up get better reception in a commercial truck that would be the only things very satisfied

Dakota
Personal Assistant in US
Religious Institutions, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Increase work productivity

5.0 2 weeks ago New

Comments: overall we have a positive experience from working with Verizon connect.

Pros:

This software really helps our team more our business forward, they always have offers for discounted pricing as well.

Cons:

It can be hard to get in contact with Verizon team and it is a bit tricky to set up this, we are thankful for this software.