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What Is RingCentral Video?

RingCentral Video is a modern online meetings experience powered by the market-leading RingCentral unified communications platform. It combines high-quality video, audio, screen sharing, and team messaging into a collaborative online meeting hub that sparks conversations and fuels ideas anytime, anywhere, on any device.

Who Uses RingCentral Video?

Company of any size. 2-1000+ employees.

RingCentral Video Software - RingCentral Video team messaging
RingCentral Video Software - RingCentral Video screen sharing
RingCentral Video Software - RingCentral Video virtual meetings
RingCentral Video Software - RingCentral Video service analytics
RingCentral Video Software - RingCentral Video joining a meeting

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Reviews of RingCentral Video

Average score

Overall
4.4
Ease of Use
4.4
Customer Service
4.3
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Guiliana
Guiliana
Foreign Attorney in US
Verified LinkedIn User
Law Practice, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

RingCentral for meetings

5.0 6 years ago

Comments: Ringcentral meetings give us the opportunity to connect with our clients in an effective way. Also, it s great to use inside our company to connect our offices over the world.

Pros:

I´ve been using RingCentral at work since I got hired in the Company. For me it has been an important tool since the majority of our clients are contacted via telephone conferences. Also, ringcentral is very helpful for us because we have 2 main locations Miami and Bogota and we use it to comunicate between both offices the entire day. Ringcentral is very helpful in situations in which you need to connect your clients with people in different offices. Even if you don´t use the video feature you know who is speaking because the name of the person appears in the entire screen (which is super usefull if you are connected which several persons at the same time). I had also use it via cellphone and it is super easy to use, you only need to call a particular number and then mark the code of the meeting, for me this is important in cases when I have a meeting but I´m in the middle of traffic or something similar. Ringcentral also offers you the opportunity to share your screen so everyone in the meeting can see your presentations and you can even give them the control of your screen so they can make changes directly to any document if you need it, we use this feature between the teams in Bogota and Miami and it is super usefull because we can work in several things at the same time.

Cons:

I don´t have any complaints about this software, for me it has been very helpful.

Angelo
Associate Product Manager in Benin
Internet, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Outstanding Experience with RingCentral Video

5.0 2 years ago

Comments: I have been using RingCentral Video for a few months now and have had a great experience overall. The interface is user friendly and the quality of the video and sound is clear. It is also really easy to set up and use.

Pros:

RingCentral Video is a great video conferencing tool that is easy to use, with a fast connection, and great quality sound and video.

Cons:

The one downside to RingCentral Video is that it can be a bit expensive for businesses with more than a few users.

Verified Reviewer
Verified LinkedIn User
E-Learning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Not a big fan

2.0 4 years ago

Comments: Everyone knows Zoom, so RingCentral bundling that product with their VoIP services seems like a deal. It isn't in my opinion. The RingCentral client is clunky and has constant updates that need applied. They are replacing this with another internal tool, but, unless you have no other options, this would not be a top pick.

Pros:

This comes bundled with VoIP subscriptions with RingCentral, it's Zoom - rebranded and with fewer features

Cons:

Your participants must install a RingCentral Meetings client. Web participants have no features. Not an easy to use tool like Meet or Zoom. If all of your participants are using the same solution, then it isn't as frustrating. However, most people in the world prefer to use more common apps, and don't want to

Verified Reviewer
Verified LinkedIn User
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

RingCentral Meetings Review

5.0 5 years ago

Comments: My overall experience with RingCentral Meetings is great! I love to use Ringcentral at my work. Our company has many telecommuters, and we heavily rely on RingCentral for our daily work. It's so convenient to meet via RingCentral with colleagues from New York, DC, and Boston offices to work on the same project.

Pros:

I've been using RingCentral every day since I joined my company. What I like most about this software is that I can join anywhere in the meetings with my cellphone and share my screen easily with my colleagues.

Cons:

What I like least about this software is that sometimes I got kicked out of the meetings and re-joined multiple times when the internet was not stable.

Verified Reviewer
Verified LinkedIn User
Transportation/Trucking/Railroad, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Amazing - All in one phone software

5.0 2 years ago

Comments: This software is great for travel as well as it can be used from your laptop or via cellphone without having to give your personal number.

Pros:

I am extremely I'm pressed have recently switched over from Avaya, this software has amazing audio quality, reliable support and training was included from ring central. We are now able to task manage, video conference and use as day-to-day phone. This software also allows us to access our phone system without VPN support when we are working remotely. Extremely easy to use, you are able to set your out of office, phone forwarding, and best feature is Visual Voicemail. quickly able to listen or read voicemails without having to call in.

Cons:

We have switched over from Avaya approx. 6 months ago and had some minor issues which were fixed quite easily through tech support and changing settings.

Angela
Insurance Agent in US
Insurance Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Outstanding Video Quality

5.0 3 years ago

Comments: It has really helped our team stay in contact throughout the shutdown. We can meet each week and also meet with our clients. Any trainings can also be done by our up-lines through the platform.

Pros:

This software is easy to use, install, and makes it convenient to meet as a team across the United States. I’ve never had an issue with the audio or video quality and each update makes it progressively better, even when I think it can’t get better.

Cons:

There really isn’t anything I dislike. It would be nice to have a list somewhere to automatically call someone like a few other similar software products on the market.

Brooke
President in US
Insurance Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Great for Small Technology Forward Business

5.0 5 years ago

Pros:

This tool is one of the best tools we use for screen share presentations. The price is included in the phone system we use and is a great package for our small business

Cons:

It is reliable and easy to use, therefore I can't think of any cons.

Bruce
Principal in US
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

RingCentral - Great tool for virtual meetings and screen sharing

5.0 5 years ago

Comments: Very pleased. Performance of RingCentral Meetings has dramatically improved from some years ago.

Pros:

The ease of setting up and connecting to meetings is outstanding. After deciding what selective applications or screens to share on my PC, I select share and the other party can instantly view my screen or vice versa. Connecting to the URL for the visual portion is a URL click away. I can choose to call in or use the PC audio to connect to the voice call. Multi-user meetings are also easy for everyone to connect to with high fidellity audo and video.

Cons:

Not a big issue, but having to drop sharing of one screen to connect to another is annoying. I either should be able to click on another screen that would drop sharing from the previous screen automatically or allow a limited number of multiple screens.

Amer
Owned in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great meeting software

5.0 5 years ago

Pros:

I use for consultation meetings on monthly basis. I like the simple yet effective interface. Simplicity when trying to point or present something to audience or the presenter

Cons:

None so far. I’ve had great experience so far

Nikki
Controller in US
Utilities, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to Use!!!

5.0 last year

Pros:

When Covid hit RingCentral was detrimental in keeping our business up and running. We were able to have video and audio chats with employees without them being in the office.

Cons:

Nothing, super easy to use. We never had a issue using it during Covid!!!

Jessica
Receptionist in UK
Financial Services Software, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

RingCentral Video

4.0 last year

Pros:

RingCentral Video is a useful piece of software for communicating with staff members

Cons:

RingCentral Video can sometimes freeze in the middle of a meeting

Tami
secretary in US
Automotive, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Perfect for meetings

5.0 12 months ago

Comments: Good product and Quality used it for a work meeting without any issues

Pros:

I like the quality of the video and audio and the ease of use

Cons:

Nothing to complain about, it seemed to work seamless

Tom
President & CEO in US
Banking, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent video conferencing platform

5.0 3 years ago

Comments: It's a good platform and reasonably priced. It was quick and easy to integrate into our organization (full disclosure: we were using RingCentral prior to really relying on the video conferencing function, so our team was already familiar with the system). Excellent option for small to mid-size businesses. Possibly larger businesses too, but I can't speak to that.

Pros:

System was easy to use, and integrated well into our organization. We had previously engaged RingCentral for all our telephonic needs, so the learning curve was pretty flat. Nevertheless, it was an easy function to implement and roll out.

Cons:

Occasionally the audio/video quality wasn't the best, but that might be more related to some of the rural areas we operate in, and the network capabilities that we are forced to deal with.

Ogaga
Security Analyst in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

It works very well like Zoom

4.0 3 years ago

Pros:

The screen annotation is a very useful when sharing screen, and the ease of sharing screen is very good.

Cons:

The phone system was very difficult to setup and doesn't always work well. It's integration with Salesforce is terrible and doesn't work well.

Verified Reviewer
Verified LinkedIn User
Computer Games, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A powerful free communication tool

4.0 4 years ago

Comments: Glip was a very nice tool for communication and file sharing. We rarely ran into any issues while using it. The web app is working fine but the windows client is not as responsive and updates were avoided since they created frustration for no reason.

Pros:

Glip is completely free to use for chatting and sharing files. Glip offers a very well maintained solution for communication with a lot of options to organised said communications. It easy to add people outside your organisation and still being able to discuss and share with them.

Cons:

It hasn't really evolved during the past 5 years. The plugins are very limited and there's not much documentation offered to explain how to use them. Calendar is not very advanced and not really good for team management

Nathan
Nathan
Director, Management Information Systems in US
Verified LinkedIn User
Public Policy, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy virtual meetings

4.0 6 years ago

Comments: For quick, impromptu meetings and how-to sessions, I love the simplicity of RingCentral Meetings. I use it all the time to show others how to accomplish a task with screen share. It's a big time saver and easy to use.

Pros:

RingCentral Meetings offers easy meeting capability. There's nothing fancy here, but if your needs are modest, you can't ask for an easier solution. It integrates wonderfully with Outlook, allowing you to schedule meetings by clicking a button on the Outlook ribbon, and RingCentral Meetings loads all the information you and your participants will need to join (number, meeting URL, etc). Starting a meeting from the app is as easy as pushing a button, and the interface offers screen sharing, chatting, and whiteboarding. There is really nothing beyond that, but if that's all you need, it's simplicity will be welcome.

Cons:

Figuring out which screen you are sharing can be challenging when you are using a multiple-monitor setup. And sometimes the app opens several windows with a meeting, causing confusion when trying to locate the meeting controls.

David
English Teacher in Mexico
Education Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

wotking as a team

5.0 3 years ago

Comments: its been helpful

Pros:

its colorful and user friendly. is not very diferent than other platforms

Cons:

cost and lacks popularity. people rather use zoom or other platforms

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

RingCentral review

5.0 6 years ago

Comments: Overall, excellent software. Would recommend for all my teleconferences.

Pros:

Expensive software, but by far, my favorite to use. It’s a simple interface and pretty easy to call in from anywhere. You can even put up presentations for people to see. This is another popular software that my sponsors like to use, besides WebEx. I would not have any problems with firewalls or internet security.

Cons:

Haven’t had any problems with it so far.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Love this team messaging software

4.0 6 years ago

Pros:

This is my go-to messaging software for teams. Not only is there a free version that you can use, it also has a calendar, notes, gifs, video conferencing and task management built right in. A great all-in-one team collaboration tool.

Cons:

It can be difficult to navigate and learn at first, but once you have the hang of it is a daily tool to help you manage your day and communicate with your team.

Heather
HR Assistant in US
Machinery, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The latest combined design change is great

5.0 4 years ago

Comments: There is so much more communication within our HR team now.

Pros:

I love that they combined the different apps into one easy one. Now I can fax, text, message/glip, and do meetings, etc. all in one place. Also, the fax option literally works 100 times better than our actual fax machine! So easy! And the sidebar on the right allows you to pin pieces of conversations and saves all shared images. Plus, you can search back through all conversations with a keyword or phrase which has really come in handy. Plus in the video meetings, there is a setting that makes you look like you have a filter on! Great for those days you aren't feeling 100%!

Cons:

I think the settings for call handling could be more user-friendly, and the actual phone system setup for quick dial people could be as well.

Verified Reviewer
Verified LinkedIn User
Telecommunications, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use with other companies - Simple and straightforward.

4.0 5 years ago

Comments: We have been able to join Webinars from all over and have seemless meetings with different companies who have different software than we normally use within the company. This also lets us schedule times and keep appointments.

Pros:

This is something we see a lot with other companies doing a teleconference with us. They send us the link through RingCentral and we follow easy instructions to get into the webinar and then it works well. The fact that it syncs with the Microsoft Outlook calendar is useful as well! There aren't too many features so it's simple enough to learn and use without having any previous experience with it. Simple and straightforward. Easy to use!

Cons:

The only thing I don't like is that it doesn't feel familiar. A lot of programs, although you've never seen them before feel more intuitive and familiar to use. This doesn't have that. It's very easy to use and integrate, but the FEEL is more utilitarian than what most users like.

Verified Reviewer
Verified LinkedIn User
Financial Services Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

GLIP Social Workspace

5.0 6 years ago

Pros:

Being able to organize your workflow and collaborate with colleagues makes GLIP a phenomenal tool to boost office productivity. The new integration with Ringcentral's phone system makes it a single spot for your communications, helping to alleviate needing multiple tabs running different applications.

Cons:

It can be a little difficult to navigate and is not the most intuitive design, but once you learn the layout it becomes second nature. There definitely is a learning curve that some employees may resist.

Amanda
marketing director in US
Financial Services Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

RingCentral Video Great For Virtual Communication!

5.0 3 years ago

Pros:

Great tool. Combines all that a virtual worker needs! Great video features and screen sharing features as well! Love the ability to schedule a meeting and add it to your calendar as well as send invites to those that need to be in the meeting. RingCentral mobile app gives you 24/7 access anywhere you have an internet connection! Having this program on your mobile device is great because you can get up from your computer and know that you can answer calls from anywhere at anytime!

Cons:

RingCentral is a great tool. Sometimes the video freezes. If that happens our users just turn off the video and its seems to work great after that. This rarely happens!

Rivka
Rivka
Web Designer/developer in UK
Verified LinkedIn User
Internet, Self Employed
Used the Software for: 1+ year
Reviewer Source

Glip is great for small teams!

5.0 5 years ago

Comments: Glip is great for teams who have multiple projects they're working on, and need to collaborate remotely. It has really been great in helping us organize an collaborate on our projects.

Pros:

I love that I can create tasks, and chat directly on the task so all questions regarding that task is available at a click. IT has a really quick chat feature, so it's great when working on a project with other mebers of your team remotely.

Cons:

There are softwares better for task management - I don't love the interface for setting a project up.

Verified Reviewer
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Ring Central Glip Review

5.0 6 years ago

Comments: A great benefit of Glip is the abilty to create tasks for the day, the phone system is amazing, and the chat, too!

Pros:

My co-workers and I LOVE glip. I specifically use Glip everyday for daily tasks and phone calls. I use to use a notebook and would make a list everyday of what needed to be done. Now, I simply create tasks as they day goes on. Glip allows me to color coordinate each task and it crosses it off when I am done without deleting it so I can see what I have accomplished. The phone aspect is very smooth and the audio is great. Very simple and easy to use.

Cons:

One downfall about the phone is transferring a call. When you cold transfer, the call on hold is then received by the person it is being transferred to. However, when you warm call and speak to the person you are sending the call to and then transfer, it does not go through. I am not sure if it is something on our end. But it would be nice to be able to speak with the other co-worker first before transferring the call.