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What Is Streak?

Streak is the only CRM integrated entirely within your Gmail inbox, and works alongside all your other Google Workspace applications. It can be used to track any business processes including sales, partnerships, support, hiring, deal flow, and much more. Streak also includes a powerful set of email tools such email tracking and mail merge (with automated follow-ups).

Who Uses Streak?

Streak is ideal for start-ups, small/medium businesses, and smaller teams within commercial/enterprise companies looking for a lightweight CRM.

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Reviews of Streak

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.3
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
PAUL
PAUL
Technical Director in South Africa
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

All CRM Systems should be this powerful and easy!

5.0 3 years ago

Comments: I will never use any other CRM system again. I have used possibly 7 or 8 in the past and Streak CRM is the best of all of them.

Pros:

I love that Streak is part of my emails. You don't have to go to a seperate website and login and copy and paste things between the 2 systems. Everything is there in the same window as your Google Workspace emails.

Cons:

It takes a little time to get to know the system and see how it will work for you. I see now that they more video tutorials and that has helped tremendously.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Everything for free

4.0 4 years ago

Comments: We were looking for email tracking. Categorising emails based on conversations. Only thing is streak would integrate every email of the customer in a single thread. Though it is a great advantage, sometimes the feature has downsides too. We need to sit and pre edit and then send email to our customer.

Pros:

It's very difficult to get any tool for free and streak does it with no strings attached. Now you can easily track emails and send attachments via streak. Best part of streak being you can integrate it with gmail and easily classify them. The eye icon is exciting and turns green when a person has opened his or her email. I like the fact you can categoris data.

Cons:

It occupies entire Gmail. UI can be a bit better. Like I need to scroll to see how many opens have been made by clicking the eye icon. No other cons so far.

Wil
Owner and Chief Creative Designer in US
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
Reviewer Source

The Perfect Match for a Solopreneur

5.0 last month New

Comments: I've had an outstanding experience with Streak. It definitely serves my needs.

Pros:

As a solopreneur it's frustrating to feel like I'm paying for a lot of features that might be nice if I had a large team but are not needed for myself alone. Streak still gives me A LOT without making me pay for more than I need.

Cons:

I would definitely like it is the android app was more feature rich like the desktop app.

Ben
COO in Australia
Online Media, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Complete disrespect for loyal users (disgusting price increase/cash grab)

2.0 7 months ago

Comments: It's been fine. The tool works, support is sluggish and sometimes completely unresponsive, requiring follow-ups to get things actioned. Would not trust them.

Pros:

It was a great lightweight tool for the beginning of our start-up, and managed to grow a little with our team. Works really well with Gmail.

Cons:

Streak charges as though it's a fully-fledged CRM, but it is JUST a Gmail plugin; with huge platform risk should Google decide to stop supporting it. On top of this, they jacked up their pricing – not just for new seats, which would be fair – but for existing seats for very loyal customers; a cynical cash grab. We're talking a 34% increase. Just disgusting. Going back and forth with the FOUNDER, he still couldn't understand our point of view. We have now reduced our spend as much as possible ahead of moving away from them to an alternative platform without the Gmail plugin risks. If I were Streak, I'd be selling ASAP before the whole company tanks. Please think about the above before going with Streak, they have no loyalty, nor should their customers.

Kim
Copywriter in Canada
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great Email Tracker

5.0 4 weeks ago New

Comments: I use it for cold emailing and it gives me insight into my outreach success and which emails work vs which ones don't.

Pros:

I basically just use this for email tracking and cold email outreach management. It's helpful for keeping that organized and manageable. It also gives follow-up reminders.

Cons:

The CRM is a little confusing for me. I sometimes find it tricky to make Boxes for one person versus one company with several contacts.