Regpack

Who Uses Regpack?

Organizations that want to save hours, get paid quickly, increase revenue and grow enrollment. Complex build options and integrated payments automate and streamline registration and payments.

What Is Regpack?

Regpack is a comprehensive online registration platform trusted by more than 7,000 organizations worldwide. Regpack gives you the tools you need to manage every aspect of your event or program, both virtual and in person, including flexible form building, real-time dynamic reporting, integrated online payments, automatic payment plans, variable pricing, and more. Our clients see an increase in enrollment, revenue growth, and are more efficient in day to day management tasks.

Regpack Details

Regpack

http://www.regpacks.com

Founded 2010

Regpack Software - Login Page
Regpack Software - Product Module
Regpack Software - Payment Reporting
Regpack Software - Payment Plans / Autobill
Regpack Software - Payment Processing
Regpack video
Play
Regpack Software - Login Page - thumbnail
Regpack Software - Product Module - thumbnail
Regpack Software - Payment Reporting - thumbnail
Regpack Software - Payment Plans / Autobill - thumbnail
Regpack Software - Payment Processing - thumbnail

Compare Regpack with similar products

Starting price

US$125.00/year
N/A
N/A
US$25.00

Free Version

Free Version No
Free Version Yes
Free Version No
Free Version Yes

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial Yes

Regpack deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

Regpack Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Event Management Software
  • Event Scheduling
  • Facility Management Software
  • Faculty/Staff Management
  • Financial Analysis
  • For Campgrounds
  • For Summer Camps
  • Forms Management
  • Invoice Management
  • Marketing Automation Software
  • Medical Management
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Parent Portal
  • Program Management
  • Promotions Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Self Service Portal
  • Third Party Integrations

View full list of Camp Management Software

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking Software
  • Attendee Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Class Registration Software
  • Class Scheduling
  • Client Portal
  • Communication Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Forms Management
  • Group Registration
  • Invoice Management
  • Marketing Automation Software
  • Multiple User Accounts
  • Online Registration
  • Onsite Registration
  • Payment Processing Software
  • Promotions Management
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Scheduling Software
  • Self Service Portal
  • Student Management
  • Surveys & Feedback
  • Third Party Integrations
  • Transaction History
  • Wait List Management
  • Website Integration

View full list of Class Registration Software

  • API
  • Abstract Management
  • Activity Dashboard
  • Attendance Management
  • Attendee Management
  • Badge Management
  • Barcode / Ticket Scanning
  • CRM Software
  • Calendar Management
  • Catering Management
  • Client Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Software
  • Email Templates
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Feedback Management
  • Forms Management
  • Guest List Management
  • Meeting Management
  • Mobile Access
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reporting & Statistics
  • Social Media Integration
  • Social Promotion
  • Space Management Software
  • Speaker Management
  • Sponsorship Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticketing Software
  • Visitor Registration
  • Website Management

View full list of Conference Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Costume Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Discount Management
  • Electronic Payments
  • Email Marketing Software
  • Employee Management
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Instructor Management
  • Inventory Management Software
  • Invoice Management
  • Multi-Location
  • Online Payments
  • Online Registration
  • Point of Sale (POS)
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Reports
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Student Management
  • Third Party Integrations
  • Website Integration

View full list of Dance Studio Software

  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking Software
  • Billing & Invoicing
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Communications Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customizable Reports
  • Daily Reports
  • Data Security
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Management Software
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Immunization & Allergy Tracking
  • Invoice Management
  • Live Chat Software
  • Mailing List Management
  • Meal / Nutrition Management
  • Member Database
  • Milestone Tracking
  • Mobile Alerts
  • Multi-Location
  • Parent Portal
  • Payment Processing Software
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Records Management Software
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Check-in/Check-out
  • Self Service Portal
  • Student Management
  • Summary Reports
  • Video Support
  • Wait List Management

View full list of Daycare Software

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Attendance Management
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Contact Database
  • Contact Management Software
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Event Management Software
  • Event Scheduling
  • Event Ticketing
  • For Nonprofits
  • Forms Management
  • Gift Matching Management
  • Grant Management Software
  • Mobile Access
  • Mobile Giving
  • Online Giving
  • Payment Processing Software
  • Personalization Software
  • Pledge Management
  • QuickBooks Integration
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Summary Reports
  • Third Party Integrations
  • Volunteer Management Software
  • Website Integration

View full list of Donation Management Software

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Badge Management
  • Barcode / Ticket Scanning
  • Budgeting/Forecasting
  • Calendar Management
  • Conferences/Conventions
  • Contact Management Software
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Software
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Gamification Software
  • Mobile Access
  • Payment Processing Software
  • Real Time Data
  • Real Time Reporting
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Block Management
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticketing Software
  • Visitor Registration
  • Volunteer Management Software
  • Website Management
  • Weddings/Parties

View full list of Event Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Application Management
  • Attendance Management
  • Attendance Tracking Software
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Committee Management
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dues Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Software
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • File Sharing Software
  • Invoice Management
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Renewals
  • Payment Processing Software
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Integration
  • Website Management
  • eCommerce Management

View full list of Membership Management Software

  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Communication Management
  • Credit Card Processing
  • Customer Accounts
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management Software
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Faculty/Staff Management
  • For Music Schools
  • Inventory Management Software
  • Invoice Management
  • Multi-Location
  • Online Payments
  • Online Registration
  • Parent/Student Portal
  • Payroll Management
  • Practice Log
  • Progress Tracking
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Repertoire Management
  • Reporting & Statistics
  • Room Booking
  • SMS Messaging
  • Scheduling Software
  • Self Service Portal
  • Student Management
  • Student Portal
  • Third Party Integrations
  • Transaction History
  • Website Integration

View full list of Music School Software

  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bank Reconciliation
  • Billing & Invoicing
  • Billing Rate Management
  • CRM Software
  • Client Portal
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Dashboard Software
  • Data Import/Export
  • Deferred Billing
  • Discount Management
  • Dunning Management
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Templates
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Order Management Software
  • PCI Compliance Software
  • Payment Processing Software
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management Software
  • Revenue Recognition
  • Sales Tax Management
  • Self Service Portal
  • Subscription Management Software
  • Third Party Integrations
  • Transaction History

View full list of Recurring Billing Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendee Tracking
  • Badge Management
  • Barcode / Ticket Scanning
  • CRM Software
  • Calendar Management
  • Class Registration Software
  • Contact Database
  • Contact Management Software
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Software
  • Event Calendar
  • Event Management Software
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Forms Management
  • Group Registration
  • Marketing Automation Software
  • Mobile Access
  • Online Registration
  • Onsite Registration
  • Payment Processing Software
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Self Check-in/Check-out
  • Social Media Integration
  • Surveys & Feedback
  • Third Party Integrations
  • Visitor Registration
  • Website Integration
  • Website Management

View full list of Registration Software

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Booking Management
  • CRM Software
  • Calendar Management
  • Central Reservation System
  • Channel Management Software
  • Client Management
  • Communication Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Document Management Software
  • Electronic Payments
  • GDS/OTA Integration
  • Inventory Management Software
  • Invoice Management
  • Itinerary Creation
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Online Booking
  • Package Creation
  • Payment Processing Software
  • Price / Margin Management
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Resource Management Software
  • Search/Filter
  • Social Media Integration
  • Supplier Management
  • Third Party Integrations
  • User Management
  • Vendor Management Software
  • Waiver Management
  • Website Integration
  • Website Management

View full list of Tour Operator Software

Regpack Alternatives

More Regpack alternatives

Regpack Reviews

Read all reviews

Overall rating

4.4/5

Average score

Ease of Use 4.1
Customer Service Software 4.3
Features 4.2
Value for Money 4.4

Review software

Share your experiences with other software buyers.

Write a Review!
Tami B.
Owner and Principal
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018-05-08

"Flexible system that can be used for much more than just registering users"

Pros: Flexibility of the triggers, ease of building forms, initial strong customer support, overall ability to extend the tool to be much more than a registration system. I have set this up as a mini-Student Information System for a small school, tracking applicants, admissions data, student data and more. The ability to stage the release of various forms and emails makes that possible.

Cons: Would like it to do the following:
1. Enable triggers to change a user's status
2. Enable triggers to work with NOT logic and not just AND logic or ability to set up multiple trigger situations for a single form/email.
3. Ability to sort statuses.
4. Ability to have payment plans for paying that aren't forced (auto-bill).
5. Ability for an admin to login as a user to see what's happening in their account.
6. Make editing of an existing filter work better (it typically erases it and you have to start over).
7. Make it easier to unassign users from an asst. admin in bulk.

Vendor Response

by Regpack on 2018-05-15

Tami, it's great to hear that Regpack has been a flexible solution for your organization and is giving you more value than you initially thought.

Some of the features you'd like to see already exist! A client success manager is reaching out to you directly to go over this feedback to ensure you use the system to it's max potential.

  • Reviewer Source 
  • Reviewed on 2018-05-08
Joy D.
Operations Director
Individual & Family Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2020-05-12

"Great product for the price."

Comments: I really like the overall design and user-friendly nature of the projects and forms. We are able to structure our registration questions and flow of registrations for our camping events for both our campers and counselors.

Pros: I really like how easy this software allows for question formats. I like the ability to have the complex question formats.

Cons: The inability to accept donations in a direct format without the use of a multiple choice product option. I also do not like the inability to contact customer support directly.

Vendor Response

by Regpack on 2020-05-18

Hi Joy, glad you are loving Regpack and how easy it is to create a customized process for your camp registration and donations. We've made some great updates just in the last few weeks to help facilitate an even better donation experience, and we're happy to help you implement those updates! Looking forward to helping you make registration even better!

  • Reviewer Source 
  • Reviewed on 2020-05-12
Caitlin S.
Director of Operations
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-05-12

"Quick and easy registration software"

Comments: [SENSITIVE CONTENT HIDDEN], our sales contact, provided excellent sales support and advice. He took the time to learn about our organization, answer questions and demonstrate the product on more than one occasion. [SENSITIVE CONTENT HIDDEN] provided us with flexible pricing options and helped us find a solution that was affordable and appropriate for our registration needs.
Will Young, our project manager, took our requirements and set up the initial project. Our feedback and change requests were handled quickly and professionally. From the first meeting with Will to the actual launch of our registration software, took about 10 business days. This is a testament to the support of the RegPacks team and the ease of use of the RegPacks software.
We only had one or two support questions after we launched, and they were handled with custom video replies that quickly addressed our particular issue and provided a solution.
Overall, we have had a terrific experience with RegPacks.

Pros: The software is easy to customize and manage. It is easy and quick to copy projects without getting additional technical support.

Cons: Some of our logic scenarios were not available yet in the system, but workarounds were provided.

Vendor Response

by Regpack on 2021-05-20

Caitlin, so great hearing how smooth the onboarding proecss was and that you are pleased with our product and support! Client satisfaction is our #1 goal! Glad to have you and Strong Start part of the Regpack family!

  • Reviewer Source 
  • Reviewed on 2021-05-12
Julian S.
CEO
Professional Training & Coaching, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    2 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    2 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 2020-11-06

"Great idea, very poorly executed"

Comments: Regpack's software is very versatile, but the company's inability to keep the registration system functioning correctly coupled with their policy of email only communication makes this an extremely aggravating company to be a customer of. We signed on with Regpack in May, 2020. In the time we have been with Regpack, the campaigns we've developed and run for 4 of these 7 months have resulted in lost time, money and customers due to Regpack payment system and integration failures. For example, currently, 7 prospective registrants for our November classes have wanted to register and pay via e-check (ACH), however Regpack system failures have caused them to attempt and fail with errors and erroneous charges to their bill now 3 times . I submitted an urgent ticket to Regpack development 5 days ago, and had to follow up multiple times to get updates over the past days. Yesterday Regpack support emailed to report that the had fixed the problem, so we walked the registrant through and again they received an error. When I reported this, Regpack advised me to call the customer a THIRD time to get screenshots and time/date login data and report back, but I don't feel comfortable going back to my customer yet again, and turning them into a Guinea pig for a registration system that is not functioning. This issue is the current one in a string of system failures that have cost us time and lost revenue over the past half year, and we are leaving Regpack at the end of this month.

Pros: Flexibility/versatility of the software
One of the support managers was willing speak over the phone, despite email-only support.

Cons: There are recurring system errors that cause failures in payment processing
Regpack support is slow to respond, not able to provide adequate details
It is not possible to speak with Regpack employees, even during a critical system failure

Vendor Response

by Regpack on 2020-11-12

Julian, I'm sorry that this was your experience with Regpack and that you felt we were not prompt enough in our response to your issue. As soon as any client reports an issue with payment functionality, it's immediately escalated to our development team as was the case here. The fix was pushed through as quickly as our team was able to resolve the issue. This issue affected your system alone and not others, so we had to investigate what was happening. Sometimes when working with complex business tools, there are situations that affect only one client or system, and this takes time to resolve and resolution includes working together with our clients and applicants to solve it. Our success and support team did keep you updated as updates came in from development. Trust that this was being addressed internally. Additionally we provided options for you to continue to collect payments while we implemented a fix. We're sorry to see you go, and we wish you luck with your business!

  • Reviewer Source 
  • Reviewed on 2020-11-06
Franklin T.
Camp Director
Recreational Facilities & Services, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-03-20

"Emerson Rec. Camp"

Comments: Regpack has work with me over a year now due to the pandemic and they have been so flexible and willing to work with me. I feel like I am more then just a customer, but a person they truly care about.

Pros: The system is very easy to learn and being able to tag a trigger to anything helps the application side of the system so flawless and professional.

Cons: The system has so many options to do so many things that it can be overwhelming at first, but once you narrow it down to what you need and works for you, the rest is easy.

Vendor Response

by Regpack on 2021-04-12

Franklin, it's so great to hear your feedback! We are grateful to work with you and Emersonn! Happy to hear that after this challenging year, we were able to help support you through!

  • Reviewer Source 
  • Reviewed on 2021-03-20