---
description: Learn more about SupportAndGo pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SupportAndGo Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [SupportAndGo](/software/1240697/SupportAndGo)

# SupportAndGo

Canonical: https://www.capterra.ca/software/1240697/SupportAndGo

> SupportAndGo is help desk software that unifies intake, triage, and product remediation for Australian businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses SupportAndGo?

SupportAndGo is used by SaaS companies, fintech providers, insurance companies, property management firms, and Australian-based businesses requiring sovereign data hosting.

## About the vendor

- **Company**: Fintech Development Pty Ltd

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: SupportAndGo offers transparent and straightforward pricing with a free version, a 14-day free trial, and three paid plans (Starter, Professional, and Business). The pricing is flat rate per desk, with AI features included in all plans. Payments are accepted in Australian dollars, and the pricing is provided on a monthly basis. The website does not mention any add-ons or credit card requirements for the free trial.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Collaboration Tools
- Multi-Channel Communication
- Prioritization
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Workflow Management Software

## Integrations (3 total)

- Claude
- Google Cloud
- SendGrid

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)

## Alternatives

1. [Xurrent](https://www.capterra.ca/software/146207/itrp) — 4.7/5 (27 reviews)
2. [SysAid](https://www.capterra.ca/software/107225/sysaid) — 4.5/5 (522 reviews)
3. [Vivantio](https://www.capterra.ca/software/132880/vivantio) — 4.3/5 (178 reviews)
4. [ManageEngine ServiceDesk Plus](https://www.capterra.ca/software/179501/manageengine-service-desk-plus) — 4.4/5 (234 reviews)
5. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.6/5 (798 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1240697/SupportAndGo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10185277/SupportAndGo/> |
| en-AE | <https://www.capterra.ae/software/1240697/SupportAndGo> |
| en-AU | <https://www.capterra.com.au/software/1240697/SupportAndGo> |
| en-CA | <https://www.capterra.ca/software/1240697/SupportAndGo> |
| en-GB | <https://www.capterra.co.uk/software/1240697/SupportAndGo> |
| en-IE | <https://www.capterra.ie/software/1240697/SupportAndGo> |
| en-IL | <https://www.capterra.co.il/software/1240697/SupportAndGo> |
| en-IN | <https://www.capterra.in/software/1240697/SupportAndGo> |
| en-NZ | <https://www.capterra.co.nz/software/1240697/SupportAndGo> |
| en-SG | <https://www.capterra.com.sg/software/1240697/SupportAndGo> |
| en-ZA | <https://www.capterra.co.za/software/1240697/SupportAndGo> |

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