---
description: Learn more about Call Audit & Intelligence Platform pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Call Audit & Intelligence Platform Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Call Audit & Intelligence Platform](/software/1240505/Zapbuild-Call-Auditing)

# Call Audit & Intelligence Platform

Canonical: https://www.capterra.ca/software/1240505/Zapbuild-Call-Auditing

> Zapbuild Call Auditing uses AI to transcribe, score, and analyze calls, creating personalized coaching plans for call center agents.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Call Audit & Intelligence Platform?

Zapbuild Call Auditing is used by contact centers, BPOs, QA managers, customer service operations, compliance teams, and call center supervisors.

## About the vendor

- **Company**: Zapbuild
- **Location**: India, India
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English, German, Hindi, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI/Machine Learning
- Activity Dashboard
- Call Recording Software
- Call Tracking Software
- Chatbot Software
- Employee Coaching Tools
- Feedback Management
- Intent Recognition
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Notes Management
- Performance Metrics
- Reporting/Analytics
- Sentiment Analysis
- Speech Recognition Software
- Third-Party Integrations
- Trend Analysis
- Workflow Automation

## Integrations (10 total)

- Aircall
- CallHippo
- Dialpad
- Five9
- HubSpot CRM
- JustCall
- Pipedrive
- RingCentral Contact Center
- Salesforce CRM Dashboards
- Twilio Flex

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software)
- [Contact Centre Quality Assurance Software](https://www.capterra.ca/directory/33415/contact-center-quality-assurance/software)
- [Conversation Intelligence](https://www.capterra.ca/directory/34395/conversation-intelligence/software)

## Alternatives

1. [SAS Viya](https://www.capterra.ca/software/1043140/sas-viya) — 4.4/5 (12 reviews)
2. [kama.ai](https://www.capterra.ca/software/1017085/kama-dei) (0 reviews)
3. [livepro](https://www.capterra.ca/software/165150/livepro) — 4.8/5 (182 reviews)
4. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24209 reviews)
5. [WhatsApp](https://www.capterra.ca/software/180345/whatsapp) — 4.7/5 (16466 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1240505/Zapbuild-Call-Auditing)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10185085/Zapbuild-Call-Auditing/> |
| en-AE | <https://www.capterra.ae/software/1240505/Zapbuild-Call-Auditing> |
| en-AU | <https://www.capterra.com.au/software/1240505/Zapbuild-Call-Auditing> |
| en-CA | <https://www.capterra.ca/software/1240505/Zapbuild-Call-Auditing> |
| en-GB | <https://www.capterra.co.uk/software/1240505/Zapbuild-Call-Auditing> |
| en-IE | <https://www.capterra.ie/software/1240505/Zapbuild-Call-Auditing> |
| en-IL | <https://www.capterra.co.il/software/1240505/Zapbuild-Call-Auditing> |
| en-IN | <https://www.capterra.in/software/1240505/Zapbuild-Call-Auditing> |
| en-NZ | <https://www.capterra.co.nz/software/1240505/Zapbuild-Call-Auditing> |
| en-SG | <https://www.capterra.com.sg/software/1240505/Zapbuild-Call-Auditing> |
| en-ZA | <https://www.capterra.co.za/software/1240505/Zapbuild-Call-Auditing> |

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