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description: Learn more about Claritysoft CRM pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Claritysoft CRM Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Claritysoft CRM](/software/123868/claritysoft-crm)

# Claritysoft CRM

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> Intuitive. Customizable. Powerful. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality.
> 
> Verdict: Rated **4.5/5** by 251 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Claritysoft CRM?

Claritysoft CRM delivers the power, ease and affordability to help small, medium and large companies.  Flexibility and Ease of customization enable us to serve companies in most industries as well.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 251 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Claritysoft
- **Location**: Dublin, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Per User
- **Pricing Details**: Choose the Claritysoft CRM pack that's right for you. With 3 versions available, and the option of adding individual features as needed, you can tailor your CRM solution to your exact specifications. Get your work done without paying for functionality you don't need and won't use. &#10;Start with the already robust and comprehensive Professional Pack, or the expanded and broad Accelerator Pack, and add more features as needed. Or explode into action with the complete CRM Suite. A full arsenal of Claritysoft's all-encompassing, powerful and extensive tools, including Claritysoft's outstanding Marketing, Projects and Help Desk Modules. With Claritysoft CRM you'll find, or create the exact CRM you need. Pricing starts at $39 per user/month, billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling Software
- Automated Routing
- CRM Software
- Calendar Management
- Calendar/Reminder System
- Campaign Management Software
- Collaboration Tools
- Contact Management Software
- Customer Database
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Storage
- Email Management Software
- Email Marketing Software
- For Insurance Industry
- Forecasting
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Management Software
- Lead Nurturing Software
- Lead Qualification
- Lead Segmentation
- Marketing Automation Software
- Mobile Access
- Multi-Channel Communication
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Predictive Analytics Software
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Segmentation
- Self Service Portal
- Support Ticket Management
- Task Management Software
- Third-Party Integrations
- Workflow Management Software

## Integrations (6 total)

- Gmail
- Google Calendar
- Microsoft 365
- Microsoft Outlook
- QuickBooks Online Advanced
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)
- [Sales Force Automation Software](https://www.capterra.ca/directory/12/sales-force-automation/software)
- [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [Help Desk Software](https://www.capterra.ca/directory/30008/help-desk/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18786 reviews)
2. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4465 reviews)
3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6978 reviews)
4. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (734 reviews)
5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5828 reviews)

## Reviews

### "Not a great CRM but a good CRM" — 3.0/5

> **Naved** | *June 15, 2026* | Plastics | Recommendation rating: 5.0/10
> 
> **Pros**: It did everything I needed it to do. It seemed to have most capabilities, but it was not exactly seamless use.
> 
> **Cons**: The layout was not simple or user friendly. We did not have access to map view to see customers by area.

-----

### "“Claritysoft CRM Is a Productivity Killer — Avoid if You Value Your Time”" — 1.0/5

> **Nyles** | *August 5, 2025* | Consumer Goods | Recommendation rating: 0.0/10
> 
> **Pros**: While my overall experience with Claritysoft CRM has been challenging, I will say that creating new accounts is straightforward and user-friendly. The process is simple, and it doesn’t take much time to input basic customer details
> 
> **Cons**: I spend hours each day wasting time clicking back and forth just to piece together customer information that should be visible on one screen. The workflow is inefficient and not designed for high-volume sales activity. Additionally, the system is painfully slow — if I accidentally click on a closed activity, I’m stuck waiting 10–12 seconds for it to load before I can get back to what I was doing. These delays add up and make it very difficult to stay productive.
> 
> My experience with Claritysoft CRM has been extremely frustrating. As a salesperson, time is everything—and this system wastes an unacceptable amount of it. I spend hours every day clicking through multiple screens just to gather basic customer information that should be visible in one place. The system is slow, inefficient, and not designed for fast-paced sales environments. Every extra click, every 10–12 second delay adds up, turning simple tasks into time-wasting exercises.&#10;&#10;I would never recommend Claritysoft CRM to anyone who values their time or needs to work efficiently. It has become a black hole for productivity, and I genuinely regret having to use it for my daily workflow.  Every second of every minute every day.

-----

### "Functional CRM that gets the basics done but mobile app needs work" — 3.0/5

> **Peter** | *June 12, 2026* | Utilities | Recommendation rating: 4.0/10
> 
> **Pros**: One of the best things about Claritysoft CRM is that you can send emails directly from within the platform and they are automatically logged against the contact or deal. This saves a lot of time because you don’t have to switch between your email client and the CRM or manually copy information over. Having the full communication history in one place makes it much easier to stay organized and keep everyone on the team up to date.
> 
> **Cons**: The mobile app is hard to use and feels clunky on a phone or tablet. Navigation isn’t very intuitive, buttons and menus are difficult to tap accurately, and some features that work fine on the desktop version are frustrating or nearly unusable on mobile. It would be a big improvement if the app was redesigned to be more responsive and mobile-friendly, especially for anyone who needs to check or update information while out of the office.
> 
> Overall my experience with Claritysoft CRM has been pretty mid but it gets the job done. The core features for managing contacts, deals, and email logging work reliably enough for basic needs, so we can get through our day-to-day tasks without major problems. However, it lacks polish in areas like the mobile app and doesn’t offer many standout or advanced capabilities compared to other CRMs. It’s a functional, no-frills option that does what we need without being exceptional.

-----

### "Great CRM for Small Businesses" — 5.0/5

> **Lisa** | *March 3, 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Claritysoft is a very user friendly CRM. We really like that you can change the layout of your contact/account cards using their design tool, and can add or eliminate the information you want to gather. Many other CRMs come with a standard layout and their contact cards are so busy with information tabs we don't care about so its nice we can make these direct and simple. Also LOVE the opportunities board they offer. Really nice to view your sales that way\!
> 
> **Cons**: At this time, the only thing that has seemed difficult is adding the add-on in Outlook, and utilizing their email function but that could have been something on our end and not theirs.
> 
> Great experience so far - we have been using it for about two years now. Customer service has always been helpful and friendly.

-----

### "Claritysoft review" — 4.0/5

> **Monica** | *March 3, 2026* | Machinery | Recommendation rating: 7.0/10
> 
> **Pros**: I learned alot of new tips on how to stay better organized with reminders, tasks, etc.   I also learned alot of new features , ie how to move items around on lists, insert and remove etc.  The new features I've learned makes clarity much more useful to me.
> 
> **Cons**: I feel the Claritysoft program is very very indepth and that there are almost too many features, in that lots do not get used.
> 
> Overall my experience with Claritysoft has been a very positive one.  Great program for staying in touch and organized with our customers.

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