---
description: Learn more about CivicPlus Utility Billing pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CivicPlus Utility Billing Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [CivicPlus Utility Billing](/software/1237717/CivicPlus-Utility-Billing)

# CivicPlus Utility Billing

Canonical: https://www.capterra.ca/software/1237717/CivicPlus-Utility-Billing

> CivicPlus Utility Billing is utility billing software that helps local governments automate billing, payments, and field operations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses CivicPlus Utility Billing?

CivicPlus Utility Billing is used by local governments, municipalities, counties, public utility districts, and special districts.

## About the vendor

- **Company**: CivicPlus
- **Location**: Manhattan, US
- **Founded**: 2007

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Billing & Invoicing
- Customer Management
- Metered Billing

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Utility Billing Software](https://www.capterra.ca/directory/20017/utility-billing/software)

## Alternatives

1. [Banyon Utility Billing](https://www.capterra.ca/software/32550/banyon-utility-billing) — 4.6/5 (14 reviews)
2. [authorize.net](https://www.capterra.ca/software/54911/authorizenet) — 4.5/5 (220 reviews)
3. [Invoiced](https://www.capterra.ca/software/139131/invoiced) — 4.7/5 (149 reviews)
4. [Heartland Payments+](https://www.capterra.ca/software/119791/heartland-payment-processing) — 4.3/5 (133 reviews)
5. [EnergyCAP](https://www.capterra.ca/software/56928/energycap) — 4.7/5 (132 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1237717/CivicPlus-Utility-Billing)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10182300/CivicPlus-Utility-Billing/> |
| en-AE | <https://www.capterra.ae/software/1237717/CivicPlus-Utility-Billing> |
| en-AU | <https://www.capterra.com.au/software/1237717/CivicPlus-Utility-Billing> |
| en-CA | <https://www.capterra.ca/software/1237717/CivicPlus-Utility-Billing> |
| en-GB | <https://www.capterra.co.uk/software/1237717/CivicPlus-Utility-Billing> |
| en-IE | <https://www.capterra.ie/software/1237717/CivicPlus-Utility-Billing> |
| en-IL | <https://www.capterra.co.il/software/1237717/CivicPlus-Utility-Billing> |
| en-IN | <https://www.capterra.in/software/1237717/CivicPlus-Utility-Billing> |
| en-NZ | <https://www.capterra.co.nz/software/1237717/CivicPlus-Utility-Billing> |
| en-SG | <https://www.capterra.com.sg/software/1237717/CivicPlus-Utility-Billing> |
| en-ZA | <https://www.capterra.co.za/software/1237717/CivicPlus-Utility-Billing> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"CivicPlus Utility Billing","description":"CivicPlus Utility Billing is cloud-native software that streamlines billing, payments, and field operations for water, sewer, sanitation, and electric services. The platform centralizes workflows and connects billing processes to field data and GIS functionality. A resident portal provides access to billing information, usage history, and payment options on any device. GIS-powered work orders enable field teams to create, assign, and track location-aware tasks linked to billing. Real-time updates occur for activities like meter swaps or repairs. The software integrates with ERP systems, GIS platforms, metering technologies, and CivicPlus solutions such as Asset Management. Pre-configured workflows and meter read imports simplify implementation. The platform scales to accommodate different municipality sizes. Customers receive onboarding, training, a dedicated Customer Success Manager, and ongoing support with continuous feature enhancements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/be1dffeb-c9b6-4613-a7a5-8195e855f85c.webp","url":"https://www.capterra.ca/software/1237717/CivicPlus-Utility-Billing","@id":"https://www.capterra.ca/software/1237717/CivicPlus-Utility-Billing#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ca/software/1237717/CivicPlus-Utility-Billing#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is CivicPlus Utility Billing?","@type":"Question","acceptedAnswer":{"text":"CivicPlus Utility Billing is cloud-native software that streamlines billing, payments, and field operations for water, sewer, sanitation, and electric services. The platform centralizes workflows and connects billing processes to field data and GIS functionality. A resident portal provides access to billing information, usage history, and payment options on any device. GIS-powered work orders enable field teams to create, assign, and track location-aware tasks linked to billing. Real-time updates occur for activities like meter swaps or repairs. The software integrates with ERP systems, GIS platforms, metering technologies, and CivicPlus solutions such as Asset Management. Pre-configured workflows and meter read imports simplify implementation. The platform scales to accommodate different municipality sizes. Customers receive onboarding, training, a dedicated Customer Success Manager, and ongoing support with continuous feature enhancements.","@type":"Answer"}},{"name":"Who Uses CivicPlus Utility Billing?","@type":"Question","acceptedAnswer":{"text":"CivicPlus Utility Billing is used by local governments, municipalities, counties, public utility districts, and special districts.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/1237717/CivicPlus-Utility-Billing#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Utility Billing Software","position":2,"item":"/directory/20017/utility-billing/software","@type":"ListItem"},{"name":"CivicPlus Utility Billing","position":3,"item":"/software/1237717/CivicPlus-Utility-Billing","@type":"ListItem"}]}]}
</script>