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What Is YouTrack?

Developed by JetBrains. YouTrack is a tool to manage your projects, configure agile boards, use reports and Gantt charts, dashboards and time tracking. Track tasks and issues, support customers requests, plan sprints and releases, create workflows, and never force your process to fit the limits of a tool again! YouTrack speaks your language, supports markdown and emoji-reactions. YouTrack is flexible enough to follow your exact process! Cloud or Standalone. Free for 10 users.

Who Uses YouTrack?

Companies and teams from all other the world. Interface is translated to 10+ languages. Companies and teams from startups to 1000+, IT and non-IT. A range of industries and roles within companies.

Where can YouTrack be deployed?

Cloud-based
On-premise

About the vendor

  • JetBrains
  • Founded in 2000

YouTrack support

  • Phone Support
  • Chat

Countries available

Australia, Austria, Belarus, Belgium, Brazil and 35 others

Languages

Chinese, English, German, Japanese, Korean and 3 others

YouTrack pricing

Starting Price:

US$3.67/month
  • Yes, has free trial
  • Yes, has free version

YouTrack has a free version and offers a free trial. YouTrack paid version starts at US$3.67/month.

Pricing plans get a free trial

About the vendor

  • JetBrains
  • Founded in 2000

YouTrack support

  • Phone Support
  • Chat

Countries available

Australia, Austria, Belarus, Belgium, Brazil and 35 others

Languages

Chinese, English, German, Japanese, Korean and 3 others

YouTrack videos and images

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Features of YouTrack

  • @mentions
  • Access Controls/Permissions
  • Alerts/Notifications
  • Assignment Management
  • Audit Trail
  • Business Process Automation
  • Change Management Software
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Tracking
  • Content Management System (CMS) Software
  • Dashboard Software
  • Deadline Management
  • Document Management Software
  • Drag & Drop
  • Email Management Software
  • File Sharing Software
  • Forms Management
  • Gantt/Timeline View
  • Graphical Workflow Editor
  • Guest Access
  • Idea Management Software
  • Issue Management
  • Issue Tracking Software
  • KPI Monitoring
  • Kanban Board
  • Milestone Tracking
  • Mobile Access
  • Multiple Projects
  • Prioritization
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Tracking Software
  • Real-Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management Software
  • Role-Based Permissions
  • Search/Filter
  • Status Tracking
  • Sub-Task Management
  • Task Editing
  • Task Management Software
  • Task Progress Tracking
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking Software
  • Visualization
  • Workflow Configuration
  • Workflow Management Software

Alternatives to YouTrack

Boost productivity with customizable Docs, Reminders, Goals, Chat & more. Trusted by 800k+ teams. Streamline workflow today!
Keep your projects on track with Confluence. Use our roadmap macro to keep track of project timelines, goals, and more. Learn more about Confluence
GitLab DevSecOps platform enables software innovation by empowering development, security, and operations teams to build better softwar Learn more about GitLab
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
Trusted by teams of 2 to 20,000 to plan, track, and collaborate on work, Jira offers every team the top tools and practices for growth. Learn more about Jira
Trello is a collaboration tool that organizes your projects into boards. In one glance, Trello tells you what's being worked on.
Cloud-based asset lifecycle management software that adapts to your unique workflows and use cases to save you time and money.
Redmine helps teams of any size ship their projects consistently on time and on budget.
Collaborative, lightweight project management tool, brought to you by the experts in agile software development.

Reviews of YouTrack

Average score

Overall
4.4
Ease of Use
4.0
Customer Service
4.4
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
53%
4
35%
3
12%
Andrew
Andrew
Managing Director in UK
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A hidden gem in project/bug tracking

5.0 2 years ago

Comments: Our overall experience is positive. We run it within our own environments and can't even remember a time when we've ever had any problems or outages. It's rock solid. It's also very performant and does not have unreasonable system requirements. Internal and external users all comment on it's ease of use, particularly as we can hide away the parts which are not so friendly for non-technical users.
We run our projects using the kanban functionality and when we show the boards to some of our clients who are familiar with JIRA often comment on how clean the interface is.

Pros:

It's easy to use not just for techies but end users. We use it as a customer support tool and with a simple cheat sheet, they are up and running very rapidly. The same is not true of JIRA which is a bit overwhelming for non-techies and is also way more expensive.

Cons:

There's very little to find fault with. There are some minor gaps in functionality but nothing that's been a show stopper throughout the years of use.

Laura
Softwaredeveloper in Germany
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Lightweight and fast without boundaries

4.0 last year

Pros:

It's very easy to use and getting startet. Also it's very flexible, it can fit in so many workflow styles.Also the software itself is pretty lightweight and fast (much better than a certain Australian competitor)

Cons:

When trying to implement SCRUM, we found it difficult to fit YouTrack into this workflow as it had no "borders" for working with sprints and backlogs etc.

Alternatives Considered: Trello

Reasons for Switching to YouTrack: More and better overview of tasks and the project in a whole

Tom
CEO in Poland
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Inexpensive alternative to Jira that is a great tool for a startup or SME

3.0 last year

Comments: Overall, our transition to YouTrack from Jira / Confluence was at first a good cost conscious upgrade for our team. The smooth onboarding process of migrating documentation and tasks from Jira was quite straight forward. However, after some time using the product everyday it was obvious that it loaded extremely slow (even slower than Jira), this included changing ticket statuses, reporting new tickets, etc.

Pros:

Onboarding was seamless from Jira / Confluence into YouTrack. It was able to ingest all our existing tickets, comments, attachments, custom fields, etc. without almost any manual configuration.

Cons:

The UI is quite confusing and feels clunky. For example when you have multiple projects and looking for the "assigned to me" on individual projects, you have to navigate around before being able to then search. In our opinion.

Alternatives Considered: Jira, monday.com and ClickUp

Reasons for Choosing YouTrack: Initially we were looking for a tool that would be faster and more responsive as we had issues with Jira / Confluence loading tickets very slowly which wasted precious seconds / minutes. Additionally, we didn't want to have to pay for Confluence separately, we wanted an all inclusive tool. YouTrack was an inexpensive alternative that seemed good at the onset.

Switched From: Jira and Confluence

Reasons for Switching to YouTrack: Inexpensive in comparison and the team liked YouTrack

Maicol
Maicol
Developer in Italy
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

A great bug tracker

4.0 3 years ago

Pros:

Can be integrated with VCS repos (such as Github or Gitlab) A lot of custom fields and options to customize issue tracking experience Great customer support from Jetbrains

Cons:

UI a bit minimalistic (it can be a pro for users who like a minimalistic look, but personally I don't like minimal UIs. I prefer more detailed ones)

Silvio
Silvio
Software developer in Italy
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Probably the best tool for task tracking

4.0 5 years ago

Comments: Very nice experience I would definitely suggest it especially to a team that likes to tinker with their tools in order to make them tailored to their needs

Pros:

I like the possibility to customize heavily this product. I've been working also on its workflow functionality which I've found very useful and complete. Also the docs are great and exhaustive which is a huge pro often overlooked.

Cons:

I really wanted to add custom styling to our kanban board in order to change the colour of the cards from green to red based on their due date but I had no way to do it with the youtrack provided functions so I had to inject a custom script. Would be nice to have this feature!