--- description: Learn more about YouTrack pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: YouTrack Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Bug Tracking Software](/directory/30090/bug-tracking/software) > [YouTrack](/software/123548/youtrack) # YouTrack Canonical: https://www.capterra.ca/software/123548/youtrack Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/123548/youtrack?page=2) > YouTrack is a project management tool packed with features that streamline your work and increase productivity on any team project. > > Verdict: Rated **4.5/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses YouTrack? 100K customers in a wide variety of industries around the world – from enterprises to small startups – trust YouTrack to manage their projects. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 95 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: JetBrains - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$3.67 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: YouTrack offers both a Cloud and a Server version. YouTrack is free for up to 10 users with unlimited functionality in the cloud or on the server. For teams of 11+ users, paid subscriptions are available, with a price based on the number of users and unlimited functionality. Cloud subscriptions are flexible with monthly or discounted annual pay-per-user payment schemes. Server licenses are perpetual and come with one year of free upgrades and support. User packs are available for groups of 15 users and up. YouTrack prices will be updated on October 1, 2025. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Australia, Austria, Belarus, Belgium, Brazil, Canada, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, Ireland, Israel, Italy, Japan, Latvia and 20 more ## Features - @mentions - Access Controls/Permissions - Alerts/Notifications - Assignment Management - Audit Trail - Business Process Automation - Change Management Software - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management System (CMS) Software - Dashboard Software - Deadline Management - Document Management Software - Drag & Drop - Email Management Software - Feedback Management - File Sharing Software - Forms Management - Gantt/Timeline View - Graphical Workflow Editor - Guest Access - Idea Management Software - Issue Management - Issue Tracking Software - KPI Monitoring - Kanban Board - Milestone Tracking - Mobile Access - Portfolio Management - Progress Tracking - Project Management Software - Project Planning Software - Project Planning/Scheduling - Project Tracking Software - Reporting/Analytics - Reporting/Project Tracking - Roadmapping - Role-Based Permissions - Status Tracking - Sub-Task Management - Task Editing - Task Management Software - Task Progress Tracking - Ticket Management - Time & Expense Tracking - Time Tracking Software - Visualization - Workflow Configuration - Workflow Management Software ... and 5 more features ## Integrations (14 total) - Bitbucket - Cisco Jabber - Confluence - GitHub - GitLab - IntelliJ IDEA - Jira - PractiTest - Slack - TMetric - TestLodge - TestRail - VCS - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Bug Tracking Software](https://www.capterra.ca/directory/30090/bug-tracking/software) ## Related Categories - [Bug Tracking Software](https://www.capterra.ca/directory/30090/bug-tracking/software) - [Project Management Software](https://www.capterra.ca/directory/30002/project-management/software) - [IT Project Management Software](https://www.capterra.ca/directory/30952/it-project-management/software) - [Project Portfolio Management Software](https://www.capterra.ca/directory/30862/project-portfolio-management/software) - [Product Roadmap Software](https://www.capterra.ca/directory/30864/product-roadmap/software) ## Alternatives 1. [monday.com AI Work Platform](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6073 reviews) 2. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15421 reviews) 3. [Trello](https://www.capterra.ca/software/1010321/trello) — 4.5/5 (23565 reviews) 4. [Any.do](https://www.capterra.ca/software/173614/any-do) — 4.7/5 (1057 reviews) 5. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13609 reviews) ## Reviews ### "Best for IT projects" — 5.0/5 > **Andrew** | *December 1, 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: There is a lot to do in it to make all your work tasks efficient with it. I like the features to assign a task of a particular project to a member and to track your work done so far. > > **Cons**: Although I didn’t find any major lack in this software or faced any issues, the tracking module could have been better. ----- ### "Feature-rich issue tracker built for serious dev teams" — 5.0/5 > **Arnaud** | *May 14, 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: YouTrack offers an incredibly flexible and powerful issue tracking and project management system. The customizable workflows, agile boards, and built-in time tracking are excellent for development teams. The query-based filtering system is very expressive, and the Gantt chart and reporting features provide strong visibility into project progress. > > **Cons**: The learning curve for YouTrack is steeper than simpler alternatives like Jira or Linear. New team members often struggle with the query language and complex configuration options. The UI can feel dense and overwhelming at first, and some integrations with third-party tools require additional setup effort. > > YouTrack continues to be a feature-rich and highly configurable tool for software development teams. JetBrains has continued to improve the interface and add smart automation features. It works particularly well for teams already using other JetBrains tools like IntelliJ or TeamCity, as the ecosystem integration is seamless. For teams willing to invest time in setup, the payoff in productivity is significant. ----- ### "My Beautiful Experience" — 4.0/5 > **Akinwande** | *December 20, 2024* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: This bug tracking software is remarkably easy to use, with a simple setup process and an intuitive interface that helps keep sprints clean, organized, and productive. > > **Cons**: A significant con of YouTrack is the absence of adequate learning tools. This made it difficult for me to quickly get up to speed and tap into the platform's vast potential. > > YouTrack offers a robust issue tracking experience with customizable workflows, agile project planning, and integration with development tools. While it has some limitations, its ease of use and scalability make it a popular choice among software development teams. ----- ### "Very complete product" — 5.0/5 > **Filippo** | *April 30, 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It is a very complete product, I appreciate the deep integration between the different part of the software > > **Cons**: It is difficult to set up user permission. Sometimes I was not sure on which user had access to what > > I was very satisfied in using you track. It helped us to speed up processes ----- ### "Effective issue tracking for a creatives workflow" — 5.0/5 > **Imogen R.** | *April 28, 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: YouTrack helps us stay organized between client projects, especially if we have multiple campaigns happening at once. I also appreciate we are able to easily customize task fields and workflows it’s flexible enough to mold around a marketing team, not just a tech team. > > **Cons**: It’s not the prettiest interface compared to some more visual tools, and it sometimes requires additional setup to make things feel especially intuitive quickly, plus for more creative projects. > > It’s enabled our team to juggle feedback loops and rounds of extreme editing faster, even keeping campaigns moving without losing little-yet-telling details in e-mail threads or spreadsheets. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/123548/youtrack?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/123548/youtrack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data