TopBuilder

by TopBuilder Solutions

Who Uses TopBuilder?

We help Home Builders, Specialty Contractors, General Contractors, Real Estate Professionals, and Multi-Discipline Organizations

What Is TopBuilder?

TopBuilder is the construction industry's most advanced cloud-based construction CRM. As experienced professionals in engineering, construction, and software technology, we have redefined what it means to be a construction CRM. With our sales, marketing, and pre-construction software, you will experience better team communication, win more jobs, and have more time to focus on your priorities. With our new mobile functionality, you get all these wonderful benefits anywhere at any time.

TopBuilder Details

TopBuilder Solutions

http://www.topbuildersolutions.com

Founded 2008

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Starting price

US$35.00/year
US$14.00/month
US$10.00/month
US$24.00/month

Free Version

Free Version No
Free Version Yes
Free Version Yes
Free Version Yes

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial Yes

TopBuilder deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

TopBuilder Features

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Bid Management
  • Buyer Management
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  • Calendar/Reminder System
  • Change Order Management
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  • Customizable Templates
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  • Project Time Tracking
  • Project Tracking Software
  • Projections
  • Quotes/Estimates
  • Reporting & Statistics
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  • Sales Approval
  • Sales Pipeline Management
  • Scheduling Software
  • Subcontractor Management
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Warranty Tracking
  • Workflow Management Software

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TopBuilder Reviews

Read all reviews

Overall rating

5/5

Average score

Ease of Use 4.6
Customer Service Software 4.9
Features 4.8
Value for Money 4.8

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Share your experiences with other software buyers.

Write a Review!
Keith A.
Inspection Sales
Facilities Services, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-09-22

"TopBuilder has made it incredibly easy to manage our customer relationships!"

Comments: Our overall experience with TopBuilder has been very valuable. We went from spreadsheets and not managing customer relationships as effectively as we could have been. Since implementation, we've closed more business and conducted more follow up than we ever could have without TopBuilder.

Pros: I love the ability to add my own key performance indicators and additional user defined fields that allow me to track specific information about our customers. Additionally, I can live in TopBuilder all day in my role and not have to stray too far with different applications.

Cons: I feel that the email marketing could be implemented differently allowing for more block editing and customization. Right now, I feel like it is just a basic program, but doesn't integrate as much between outside APIs.

Vendor Response

by TopBuilder Solutions on 2020-10-01

Keith, thank you for your feedback. TopBuilder 2.0 was released earlier this year to improve core features and functionality of our CRM platform. One of the remaining tasks is improving our email editor tools. A "What's New" notice will be posted as soon as it is released.

Also, your Account Manager will contact you to discuss your outside API needs.

  • Reviewer Source 
  • Reviewed on 2020-09-22
Edsel Y.
Director of Marketing
Real Estate, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-09-23

"Top Builder Review for SR Homes"

Comments: Tracking leads, capturing leads, and managing system is very easy. Launcing and intergration with our site was very easy.

Pros: System is pretty user freindly once you are tained on the software. Setting up communities and users is very easy.

Cons: I woudl like more flexibility in pulling custome reports. Integration with things like NterNow is not offered which is something other systems provide.

Vendor Response

by TopBuilder Solutions on 2020-10-01

Edsel, thank you for your feedback. Your Account Manager will be contacting you to better understand your custom reporting needs and determine how to best deliver what you are trying to achieve. Also, thank you for the integration recommendation, which has been forwarded to our development team.

  • Reviewer Source 
  • Reviewed on 2020-09-23
Allison B.
Office Manager
Construction, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2020-09-22

"TopBuilder is awesome!"

Pros: The features that are most impactful for my job are the "Monthyly Revenue Projections" and "Manage Leads and Accounts"

Cons: There are many fields within a project, that it can be hard to track what has already been input.

Vendor Response

by TopBuilder Solutions on 2020-10-02

Allison, thank you for your feedback.

TopBuilder's CRM is designed to be super user-friendly while offering robust tracking. For new users, it can require a bit of time to become familiar with which fields are important to complete. If you still find challenges, don't hesitate to participate in one of our Intermediate Training sessions offered weekly online.

  • Reviewer Source 
  • Reviewed on 2020-09-22
Jake V.
Vice President
Construction, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-09-08

"TopBuilder for Subcontractors"

Comments: We primarily use TopBuilder to track our bids. We are a subcontractor with a short duration on projects therefore we bid a large number of projects. Tracking these is a key component to our success and TopBuilder helps us do that.

Pros: The integration with Spectrum accounting software and the construction oriented bid tracking. Construction is such a unique industry when it comes to bid tracking that it is great having a tool custom built for this industry. Many of the other options on the market take a lot of tweaking to get the same functionality and even then do not have all that TopBuilder offers.

Cons: Some of the reporting functionality I find unhelpful for our particular business. Some of the integration with Spectrum seems to be one direction only and some of the information that I feel TopBuilder should be retrieving is not being done. For this reason, the integration with Spectrum is primarily pre-contract only.

  • Reviewer Source 
  • Reviewed on 2020-09-08
Lorraine S.
Financial Systems Manager
Construction, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2020-08-27

"Bid Tracking with TopBuilder"

Pros: The intuitive nature of the product made it easy to switch from our legacy software to TopBuilder. Our users were up and running with a minimum of configuration needed from our team.

Cons: Not being able to add a non-user to the software to assign bids. Most of our data entry is handled by Project Coordinators but we need to assign the bid to an Estimator or Project Manager for reporting. The Estimator or Project Manager , in most cases, will never sign into TopBuilder. With the current user structure we still need to create a paid logon for the user.

Vendor Response

by TopBuilder Solutions on 2020-10-01

Lorraine, thank you for your review..

Working closely with our clients is both rewarding and enlightening. These relationships are how we are able to stay connected and continue to innovate our technology.

TopBuilder did recently add a new level of user to address employees who need limited access to information in the CRM. Your Account Manager will contact you immediately with more information.

  • Reviewer Source 
  • Reviewed on 2020-08-27