--- description: Learn more about Bonterra Apricot pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bonterra Apricot Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Human Services Software](/directory/30660/human-services/software) > [Bonterra Apricot](/software/123342/bonterra-case-management) # Bonterra Apricot Canonical: https://www.capterra.ca/software/123342/bonterra-case-management Page: 1 / 10\ Next: [Next page](https://www.capterra.ca/software/123342/bonterra-case-management?page=2) > Bonterra Apricot is a secure, flexible, and easy-to-use case management solution for nonprofits of any size. > > Verdict: Rated **4.2/5** by 226 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bonterra Apricot? Human Services, Victim's Support, Child \& Family Services, Foundations, Faith-Based Services, Food Services, Senior Services, Workforce Services, Developmental Services and more... ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 226 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bonterra - **Location**: Washington, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact Bonterra for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Activity Dashboard - Appointment Management - CRM Software - Case Management Software - Case Notes - Communication Management - Compliance Management - Document Management Software - Forms Management - Goal Setting/Tracking - HIPAA Compliant - Member Database - Program Management - Referral Management - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Self Service Portal - Time Tracking Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Human Services Software](https://www.capterra.ca/directory/30660/human-services/software) ## Related Categories - [Human Services Software](https://www.capterra.ca/directory/30660/human-services/software) - [Nonprofit Software](https://www.capterra.ca/directory/30805/nonprofit/software) - [Government Software](https://www.capterra.ca/directory/20048/government/software) - [Social Work Case Management Software](https://www.capterra.ca/directory/31462/social-work-case-management/software) - [Mental Health Software](https://www.capterra.ca/directory/30217/mental-health/software) ## Alternatives 1. [DonorPerfect](https://www.capterra.ca/software/2698/donorperfect-fundraising-software) — 4.5/5 (1482 reviews) 2. [Zeffy](https://www.capterra.ca/software/220131/zeffy) — 4.8/5 (497 reviews) 3. [NewOrg](https://www.capterra.ca/software/124958/neworg-management-system) — 4.8/5 (76 reviews) 4. [Donorbox](https://www.capterra.ca/software/156860/donorbox) — 4.8/5 (629 reviews) 5. [Givebutter](https://www.capterra.ca/software/172048/givebutter) — 4.8/5 (872 reviews) ## Reviews ### "Better with Apricot" — 4.0/5 > **Verified Reviewer** | *August 13, 2025* | 2128 | Recommendation rating: 9.0/10 > > **Pros**: Apricot is really easy to use and manage. It makes it easier when my job is able to make adjustments to how we manage our clients documents when we say we like one way or if we don't like it they are able to make changes. It is very secure with the password and making sure you change your passwords frequently which ensures client privacy and protection. > > **Cons**: Really no cons I just wish there was an auto save option especially for the notes section and we can't do anything about system updates but sometimes those are inconvenient > > I really enjoyed Apricot I have worked with prior programs like child plus and apricot definitely tops that in my book. ----- ### "AVOID BONTERRA WITH EVERYTHING YOU HAVE\!" — 1.0/5 > **Shirlee** | *June 18, 2025* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: I really used to like the customizable features of Apricot. I literally like nothing about Bonterra. They are predatory and buy up systems important to nonprofits and then jack the prices up. > > **Cons**: The price\!\! Bonterra has bought up a LOT of nonprofit support systems and software and has JACKED UP the price on everything while at the same time reducing support and customization features until the products are not worth the hassle. > > I DESPISE THEM WITH ALL MY BEING. The exploitation of nonprofit services at the horrifyingly exorbitant prices is unconsciounable. The nonprofit sector is struggling already. Bonterra is just around to bayonet the wounded and make sure the support resources and software are out of reach costwise. HATE THEM. ----- ### "Apricot A User Friendly Tool For Client Management With Room For Growth" — 5.0/5 > **Charmaine** | *June 17, 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: "I use Apricot daily as a data input application to manage my clients and track my interactions with them. My clients are surviving family members of homicide victims, so having an efficient and user-friendly system is crucial for ensuring seamless support. One of the features I appreciate most about Apricot is its intuitive design—it allows me to create a client profile in just three simple steps, which streamlines my workflow and helps me focus on providing meaningful assistant. > > **Cons**: I'm not sure if this is an administrative issue however I would like to be able to run my own report to keep up with my data numbers, not just the administrators. I wish to track my own productivity to assure quality performance. > > I would love the ability to generate my own reports to keep better track of my data and analyze trends independently. While this may be an administrative limitation, having more flexibility in reporting would greatly improve efficiency. Overall, my experience with Apricot has been positive, and I would definitely recommend it as a reliable tool for client management. now that I know how to Now that I know how to navigate the product, has been a good experience. ----- ### "Apricot review: The good. The bad. The ugly." — 4.0/5 > **BRYAN** | *August 14, 2025* | Nonprofit Organization Management | Recommendation rating: 2.0/10 > > **Pros**: Easy to find things. When the system was working you could upload documents and sign off on papers easily. The ability to use your phone, ipad, desktop and laptops atvany time was amazing as well. > > **Cons**: Slow. High volume days the program would stall. Usually on the important days there was an almost guarantee that the website would run slow or not at all. > > There were a lot of great things about apricot. The ease of use and easy to find what you looking for was the best part of website. The ability to talk to someone to help and troubleshoot was very difficult. ----- ### "Ahhh, Apricot" — 5.0/5 > **Melissa** | *June 17, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The household feature so we can link parents and kids. That helps immensely when entering services for the whole family. Good way for new hires to make sure they aren't missing anyone. > > **Cons**: Not sure if this is an internet connectivity issue, but occasionally when enrolling new clients they won't show up for a few hours to a day when searching for them. > > Overall I am satisfied with Apricot, I used this system at a previous job in the same field (DV advocacy) so it was easy to get onboarded at my current job. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.ca/software/123342/bonterra-case-management?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/123342/bonterra-case-management) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data