Who Uses 7shifts?

7shifts is designed specifically for restaurant owners, managers, and employees looking to optimize schedules, streamline communication, and improve efficiency. 7shifts simplifies restaurant life.

What Is 7shifts?

7shifts empowers restaurants of all sizes to trim labor costs, retain staff, and stay labor compliant with robust scheduling, communication, compliance, and engagement tools. 7shifts helps managers save 5 hours/week on scheduling, minimize call & text chaos with streamlined communication, manage staff on-the-go with free mobile apps, and trim labor costs up to 3% by integrating their POS. Join 500,000+ restaurant pros using 7shifts to simplify their life.

7shifts Details

7shifts

http://www.7shifts.com

Founded 2010

Easy Scheduling Software
Reduce Labor Costs
Communicate from Anywhere
Track Performance
Integrated time tracking
7shifts video
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Easy Scheduling Software-thumb
Reduce Labor Costs-thumb
Communicate from Anywhere-thumb
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7shifts pricing overview

See pricing plans

7shifts has a free version and offers a free trial. 7shifts paid version starts at US$17.99/month.


Starting Price

US$17.99/month See pricing details

Free Version

Yes

Free Trial

7shifts deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

7shifts Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking Software
  • Audit Trail
  • Automated Scheduling
  • Biometric Recognition
  • Biometrics
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Customizable Reports
  • Document Management Software
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling Software
  • Employee Self Service
  • Employee Time Tracking
  • FMLA Administration
  • Leave Tracking
  • Mobile Access
  • Multi-Location
  • Overtime Calculation
  • Payroll Management
  • Project Time Tracking
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduling Software
  • Self Service Portal
  • Sick Leave Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Requests
  • Time Tracking Software
  • Timesheet Management
  • Vacation/Leave Tracking
  • Workflow Management Software

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  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Appointment Management
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  • Attendance Tracking Software
  • Automated Scheduling
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Scheduling
  • Collaboration Tools
  • Color Codes/Icons
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Drag & Drop
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management Software
  • Employee Management
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Facility Scheduling
  • Mobile Alerts
  • Multi-Location
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • SMS Messaging
  • Scheduling Software
  • Task Management Software
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Timesheet Management
  • Website Integration

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  • Automated Scheduling
  • Availability Management
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Customizable Reports
  • Data Import/Export
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Scheduling Software
  • Employee Self Service
  • Employee Time Tracking
  • Forecasting
  • GPS
  • Leave Tracking
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management Software
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  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Clock In / Out
  • Cost Analysis
  • Cost Management
  • Cost Tracking
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Employee Management
  • For Cafeterias
  • For Healthcare
  • For Schools
  • Forecasting
  • Free / Reduced Meals
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  • Labor Cost Reporting
  • Menu Planning
  • Multi-Location
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  • Purchase Order Management
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  • Real Time Reporting
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  • Sales Trend Analysis
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  • Credit Card Processing
  • Customer Database
  • Customer History
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  • Gift Card Management
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  • Real-time Updates
  • Reporting & Statistics
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  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
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  • Resource Scheduling
  • Room Booking
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  • Task Scheduling
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  • Timesheet Management

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7shifts Alternatives

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7shifts Reviews

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.7
Customer Service Software 4.7
Features 4.6
Value for Money 4.7

Review software

Share your experiences with other software buyers.

Write a Review!
Leandro U.
Financial
Food & Beverages, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-11-05

"7 Shifts for restaurant schedule Management"

Comments: My managers and employees love it.

Pros: It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.

Cons: To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.

Vendor Response

by 7shifts on 2020-11-06

Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!

  • Reviewer Source 
  • Reviewed on 2020-11-05
Mahmud U.
Founder and Owner
Restaurants, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-01-12

"All in one"

Comments: Great customer service, easy to use

Pros: We have been using 7Shifts little over 2 years now and it has been a great experience. User interface is very simple. It an app that apple would have build. Very basic but yet very powerful. If you are getting this app i highly recommend getting all packages. End of the day it saves you money and head ache. Advil pain killer is expensive and good for your body

Cons: I dont have any dislike so far in 2 years

Vendor Response

by 7shifts on 2021-02-03

Thanks so much for the review Mahmud! We love working with your team at MezzeMe and can't wait for our next visit. It makes our day to hear that your team gets tremendous value out of 7shifts for your restaurants.

  • Reviewer Source 
  • Reviewed on 2021-01-12
Daniel Z.
Executive chef
Food & Beverages, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-04-22

"Very great product"

Comments: It solve my business problem and it was very well put together.

Pros: They features were very easy to use and had many things to choose from it. It had many different features that I love.

Cons: Overall I love this product. There is nothing I liked least about this product. It is a very wonderful product.

Vendor Response

by 7shifts on 2021-04-26

Thanks so much for the kind words Daniel! We love hearing that YOU heard great things about 7shifts, and we look forward to exceeding your expectations for years to come.

  • Reviewer Source 
  • Reviewed on 2021-04-22
Susie R.
GM
Food & Beverages, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    2 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 2020-04-16

"It’s Okay"

Pros: When choosing the highest cost package, you will have access to the most basic necessary functions. They do not charge base level employees to use the app

Cons: Some functions change without first being informed (although they state that they always inform prior to a change). Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so. They make their customers pay for basic functions through the most costly package I used to use 7ahifts for over 4 years. I was looking at using them again for a different restaurant. However, the salesperson I encountered was a typical salesperson and never talked to me like they cared about the company Where I’m currently employed. Instead I was told stats about how I wouldn’t find a program cheaper, that they weren’t gouging those who wanted the basic functions I pointed at, and multiple other aspects in which I was wrong. When I pointed that out, he proceeded to raise his voice at me, chuckled and attempted to carry on I hung up on him at that point of the conversation I would have never signed a contract with this individual. Hopefully other sales reps actually care about potential customers

Vendor Response

by 7shifts on 2020-04-22

Hi Susie,

Thanks so much for your comment. We really appreciate your candid feedback so we can make the 7shifts experience better for all users, and we're sorry to hear your experience was less than ideal.

As a product that is growing and evolving every day, our pricing has changed a lot since you would have first started using 7shifts 4 years ago, but we would like to see what we can do to make 7shifts work for the restaurant you are currently working in. Please drop us a line at [email protected] and we will see what we can do to offer a solution the meets the needs of your business.

In regards to your interactions with a member of our team, I have flagged this to our management team to ensure that we provide everyone the same high level of service that we ourselves would expect.

We apologize if your experience was less than ideal and really take that to heart. We hope that in the future we can earn back the trust you have placed in our business.

  • Reviewer Source 
  • Reviewed on 2020-04-16
Barbara W.
owner/operator
Food Production, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-05-03

"LOVE 7shifts"

Comments: Heavenly!! Yes, there are hiccups, but the support I have received has been marvelous. My time savings is enormous and I am sure, as we move forward, even more time will be saved because errors will not be made which used to then require time for corrections. And our bookkeeper adores the program, too. So everyone is happy.

Pros: My staff LOVES 7shifts - all their payroll information is just a click away! And,as a totally non-tech person, I love the support I am given.

Cons: Any issues I have run into have been addressed by the support team. Some are not yet available, but always the team member has listened and been willing to put in a suggestion for improvement.

Vendor Response

by 7shifts on 2021-05-20

Thank you for the review Barbara!

  • Reviewer Source 
  • Reviewed on 2021-05-03