---
description: Learn more about Open Dental pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Open Dental Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Dental Software](/directory/20027/dental/software) > [Open Dental](/software/122350/open-dental)

# Open Dental

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> Powerful, flexible, and affordable Dental Practice Management Software for practices of any size or specialty.
> 
> Verdict: Rated **4.6/5** by 87 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Open Dental?

Open Dental was created to serve the entire dental community by providing a practice management solution that is affordable, customizable, and scalable to meet the needs of any dental practice.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 87 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Open Dental Software
- **Founded**: 2003

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Open Dental offers a comprehensive support package for one low, monthly fee. This fee encompasses the software, phone, email and chat support, and instant access to any software updates. Additional features include the Acquire and Video Imaging Module, Web Forms, and various email communication services. The plan covers all in-office computers catering to up to three dentists, while mobile units are counted as separate locations. After one year, you'll receive the same benefits at a reduced rate.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Appointment Management
- Billing & Invoicing
- Charting
- Claims Management Software
- Client Management
- Confirmations/Reminders
- Imaging and X-rays
- Medical Billing Software
- Multi-Location
- Patient Records Management
- Progress Notes
- Records Management Software
- Treatment Planning

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Dental Software](https://www.capterra.ca/directory/20027/dental/software)

## Related Categories

- [Dental Software](https://www.capterra.ca/directory/20027/dental/software)
- [Dental Charting Software](https://www.capterra.ca/directory/31260/dental-charting/software)

## Alternatives

1. [ABELDent](https://www.capterra.ca/software/60250/abeldent) — 4.7/5 (112 reviews)
2. [Curve Dental](https://www.capterra.ca/software/98688/curve-dental-hero) — 4.4/5 (285 reviews)
3. [CareStack](https://www.capterra.ca/software/176206/carestack) — 4.8/5 (202 reviews)
4. [Adit](https://www.capterra.ca/software/208534/adit) — 4.7/5 (273 reviews)
5. [BestoSys](https://www.capterra.ca/software/144398/bestosys) — 4.8/5 (293 reviews)

## Reviews

### "Open Dental software pros and cons." — 2.0/5

> **Ryszard** | *January 5, 2026* | Health, Wellness & Fitness | Recommendation rating: 2.0/10
> 
> **Pros**: Affordability. I like voting system for new features (however new features are done very slowly, it typically take years before they are considered). There is some ease of use and lots of online trainings.
> 
> **Cons**: With lower price comes lower expectations. First of all the Canadian version is not put sufficient efforts. I really would advise all Canadians to consider other software suppliers who consider Canadian market more seriously. Many features can only be used in US, unfortunately.&#10;&#10;Finally the weakest part is patient tracking. It simply lacks feature to assure no patients is left behind. I noticed we are loosing patients because of lack of tools to track them. Any tracking is done with manual queries which can be very unfriendly to end user.
> 
> It was good. Support is good. Software does what is necessary. However in case of any escalations they are not cooperative. It clearly shows they grow too large and are disconcerted with individual users.

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### "Terrible Product" — 1.0/5

> **Heather** | *March 20, 2025* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Easy to use, billing and accounting is very hard. I would NEVER recommend Open Dental to any dental office.
> 
> **Cons**: Open Dental Cloud is absolutely horrible\! We have had it for 3 years, and it glitches and freezes all the time\! We literally have to close and re open Open Dental at least 20x a day\! Our entire team at that\! We have been trying to get it fixed for over 2 years with nothing but excuses\!\! I would NOT recommend\!

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### "Open Dental" — 5.0/5

> **Lena** | *February 6, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Open dental is very user-friendly. Open dental makes it very easy to figure things out if you do not know how to do something by utilizing there help button on tool bar.
> 
> **Cons**: The live support is not an option unless you pay monthly for the service so therefore sometimes it takes a little bit to find the answers
> 
> I recommended open dental over any other dental software. i have used eaglesoft, dentrix, curve hero, easy dental, and a few more and open dental is by far my favorite

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### "Look no further\!" — 5.0/5

> **Angelika** | *May 29, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I honestly cannot think of one negative thing to say about open dental. It is very user-friendly no matter what your job role is in the office. The reporting is also very easy to understand and easy to access and it is real time. I couldn’t think of any other practice management software that I would prefer over this one.
> 
> **Cons**: Again, I really couldn’t think of anything that I don’t like about open dental but if I really had to nitpick, I would say that I wish you could have multiple like if I were to open the chart I wish I could also leave the other window open instead of having to open two different open dental windows
> 
> I have used open dental in several different dental offices and no matter what the flow of the office is open dental can accommodate anything

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### "Best dental software hands down" — 5.0/5

> **Arthur** | *July 14, 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Very easy to use and versatile. I really like the simplicity of the software. It's great for general dentistry as well as orthodontics.
> 
> **Cons**: integration with other software, I don't know how to seamlessly integrate the software with other specialty programs such as Invisalign, but it might be because I don't know how to do it.

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## Links

- [View on Capterra](https://www.capterra.ca/software/122350/open-dental)

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