--- description: Learn more about Epic pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Epic Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [EMR Systems](/directory/20028/electronic-medical-records/software) > [Epic](/software/122278/epiccare-emr) # Epic Canonical: https://www.capterra.ca/software/122278/epiccare-emr Page: 1 / 19\ Next: [Next page](https://www.capterra.ca/software/122278/epiccare-emr?page=2) > Cloud-based and on-premises EHR that unifies clinical, operational, and financial workflows across inpatient and outpatient care. > > Verdict: Rated **4.4/5** by 455 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Epic? Hospitals, health systems, and specialty clinics of all sizes, including academic medical centers and community practices in the healthcare industry. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 455 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Epic Systems - **Founded**: 1979 ## Commercial Context - **Pricing Details**: Contact Epic Systems for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, Spanish - **Available Countries**: Australia, Belgium, Canada, Denmark, Finland, Netherlands, Norway, Singapore, Switzerland, United Arab Emirates, United Kingdom, United States ## Features - Appointment Scheduling Software - Billing & Invoicing - Charting - Claims Management Software - Claims Scrubbing - Coding Assistance - Compliance Tracking - Customizable Templates - Decision Support Software - EMR/EHR - For Medical Purposes - HIPAA Compliant - Health Monitoring - Insurance Eligibility Verification - OSHA Recordkeeping - Patient Engagement Software - Patient Portal Software - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Remote Treatment Planning - Scheduling Software - Self Service Portal - Video Conferencing Software ## Integrations (3 total) - Abridge - Haiku - SailPoint ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software) ## Related Categories - [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software) - [Medical Practice Management Software](https://www.capterra.ca/directory/20029/medical-practice-management/software) - [Long Term Care Software](https://www.capterra.ca/directory/30109/long-term-care/software) - [Patient Management Software](https://www.capterra.ca/directory/30780/patient-management/software) - [Medical Billing Software](https://www.capterra.ca/directory/30026/medical-billing/software) ## Alternatives 1. [Fusion](https://www.capterra.ca/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.capterra.ca/software/195467/care-patron) — 4.4/5 (859 reviews) 3. [ModMed](https://www.capterra.ca/software/124590/ema) — 4.4/5 (371 reviews) 4. [Alleva](https://www.capterra.ca/software/180899/alleva) — 4.5/5 (282 reviews) 5. [Tebra](https://www.capterra.ca/software/129169/tebra) — 3.9/5 (1382 reviews) ## Reviews ### "Epic : Making work hundred times easier." — 5.0/5 > **Verified Reviewer** | *January 2, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: My experience with epic have been wonderful. It works very easily once you know how to use it. It performs good for large hospitals or health-care facilities. Large and complex work management can be done using Epic. The customer service is also very responsive and helpful. Honestly, i have used Epic for four months and never faced any bugs and issues. It is good value for large hospitals and health-care facilities. > > **Cons**: It does require training to use as it is little bit difficult to use in beginning. It is not made for small organization due to high cost. > > My overall experience with Epic is great. I really like it and it suitable for larger organization. Work flows smoothly using Epic. It works really well after training. I hundred percent recommend epic to everyone. ----- ### "Great Program" — 4.0/5 > **Lynne** | *September 15, 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: I love all the functionality. You can use it to get sone much done. Quoting, billing, certificates, leads and so much more > > **Cons**: That I will probably never be able to use all the fuctions and abilities that the program has to offer. > > I love how well rounded the the program is. Once you have the hang of the system its also very user friendly. ----- ### "Great interface\! User friendly\! 100% Recommend\!" — 5.0/5 > **Carlie** | *February 13, 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a patient's overall health and records , pertaining to. > > **Cons**: At times it does seem to lag.And there are other times where it does not update automatically and sync with the office itself. > > Generally a good experience. Everything is very accessible. Some things are harder to locate, however, their customer service is great at resolving and answering any questions or concerns you may have. ----- ### "Epic very efficient" — 5.0/5 > **Tabatha** | *April 9, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Epic is how comprehensive and integrated the platform is. It brings together patient records, scheduling, billing, and communication in one place, which really streamlines workflows and reduces the need for multiple systems. The user interface is consistent across modules, and once you get familiar with it, it becomes very efficient to navigate. I also appreciate the strong reporting tools and the ability to customize certain features to fit different organizational needs. > > **Cons**: What I liked least about Epic is that the system can feel overly complex and difficult to learn, especially for new users. The interface isn’t always intuitive, and it often takes significant training to become comfortable using it efficiently. Additionally, some workflows require too many clicks, which can slow down productivity. Customization options, while powerful, can also make the system inconsistent across different organizations, leading to confusion when switching environments. > > Overall, my experience with Epic has been positive. It’s a powerful and reliable platform that effectively centralizes many aspects of healthcare operations, which helps improve organization and coordination. While there is a learning curve and some workflows can be time-consuming, the system becomes much more efficient with regular use. Its robust features, strong data management, and wide adoption across healthcare organizations make it a valuable tool despite some usability challenges. ----- ### "EPIC Review" — 3.0/5 > **Shawnalee** | *March 24, 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: This was for a large hospital practice and it absolutely served large massive customer bases. We were able to do cloud hosting, it was used with Epic Practice Management super easy, and had no issues with EMR charts. > > **Cons**: Very expensive because it is used in such a large capacity. > > For serving a hospital of over 1,000 employees, it worked well. I had no issues with it but did come with a large learning curve. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.ca/software/122278/epiccare-emr?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/122278/epiccare-emr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data