--- description: Learn more about Epic pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Epic Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [EMR Systems](/directory/20028/electronic-medical-records/software) > [Epic](/software/122278/epiccare-emr) # Epic Canonical: https://www.capterra.ca/software/122278/epiccare-emr Page: 1 / 19\ Next: [Next page](https://www.capterra.ca/software/122278/epiccare-emr?page=2) > Epic electronic health record software creates comprehensive patient medical records and enables personalized care. > > Verdict: Rated **4.4/5** by 453 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Epic? Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 453 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Epic Systems - **Founded**: 1979 ## Commercial Context - **Pricing Details**: Contact Epic Systems for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, Spanish - **Available Countries**: Australia, United Kingdom, United States ## Features - Appointment Scheduling Software - Billing & Invoicing - Charting - Claims Management Software - Claims Scrubbing - Coding Assistance - Compliance Tracking - Customizable Templates - Decision Support Software - EMR/EHR - For Medical Purposes - HIPAA Compliant - Health Monitoring - Insurance Eligibility Verification - OSHA Recordkeeping - Patient Engagement Software - Patient Portal Software - Patient Records Management - Patient Scheduling - Physician Scheduling - Practice Management - Remote Treatment Planning - Self Service Portal - Video Conferencing Software ## Support Options - Email/Help Desk - Chat ## Category - [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software) ## Related Categories - [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software) - [Occupational Health Software](https://www.capterra.ca/directory/32619/occupational-health/software) - [Medical Billing Software](https://www.capterra.ca/directory/30026/medical-billing/software) - [Telemedicine Software](https://www.capterra.ca/directory/30949/telemedicine/software) - [Medical Practice Management Software](https://www.capterra.ca/directory/20029/medical-practice-management/software) ## Alternatives 1. [AestheticsPro](https://www.capterra.ca/software/93446/aestheticspro) — 4.5/5 (642 reviews) 2. [Fusion](https://www.capterra.ca/software/136876/pediatric-therapy-emr) — 4.3/5 (709 reviews) 3. [Carepatron](https://www.capterra.ca/software/195467/care-patron) — 4.4/5 (858 reviews) 4. [ModMed](https://www.capterra.ca/software/124590/ema) — 4.4/5 (366 reviews) 5. [Alleva](https://www.capterra.ca/software/180899/alleva) — 4.5/5 (282 reviews) ## Reviews ### "Great Program" — 4.0/5 > **Lynne** | *September 15, 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: I love all the functionality. You can use it to get sone much done. Quoting, billing, certificates, leads and so much more > > **Cons**: That I will probably never be able to use all the fuctions and abilities that the program has to offer. > > I love how well rounded the the program is. Once you have the hang of the system its also very user friendly. ----- ### "Epic : Making work hundred times easier." — 5.0/5 > **Verified Reviewer** | *January 2, 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: My experience with epic have been wonderful. It works very easily once you know how to use it. It performs good for large hospitals or health-care facilities. Large and complex work management can be done using Epic. The customer service is also very responsive and helpful. Honestly, i have used Epic for four months and never faced any bugs and issues. It is good value for large hospitals and health-care facilities. > > **Cons**: It does require training to use as it is little bit difficult to use in beginning. It is not made for small organization due to high cost. > > My overall experience with Epic is great. I really like it and it suitable for larger organization. Work flows smoothly using Epic. It works really well after training. I hundred percent recommend epic to everyone. ----- ### "Great interface\! User friendly\! 100% Recommend\!" — 5.0/5 > **Carlie** | *February 13, 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a patient's overall health and records , pertaining to. > > **Cons**: At times it does seem to lag.And there are other times where it does not update automatically and sync with the office itself. > > Generally a good experience. Everything is very accessible. Some things are harder to locate, however, their customer service is great at resolving and answering any questions or concerns you may have. ----- ### "Epic pros and cons" — 4.0/5 > **Melissa** | *March 24, 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: That you can have multiple patients charts open at one time. This enables you to go between patients charts easily. > > **Cons**: It is not easy to find things that are not wrenched into your toolbar > > Overall extremely user friendly compared to other EMR’s ----- ### "Epic Is An Epic Adventure" — 3.0/5 > **Lisa** | *July 29, 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Using an electronic medical record program helped a lot with losing patient charts and other information, along with ease of documentation > > **Cons**: The thing(s) I disliked about Epic was how hard it could be sometimes to find information on your patient, but mostly that the program would "go down" multiple times every week until all (or most) of the kinks were worked out. > > I began using Epic in 2011 when the hospital I worked at first began the transition from paper charts to electronic ones. During the first year, there were many physicians who resigned from the hospital because they weren't willing to give the program time, however most other employees really liked Epic after getting used to it. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.ca/software/122278/epiccare-emr?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/122278/epiccare-emr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data