---
description: Learn more about TeamViewer ONE pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: TeamViewer ONE Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [TeamViewer ONE](/software/122252/teamviewer)

# TeamViewer ONE

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> TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.
> 
> Verdict: Rated **4.6/5** by 11626 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses TeamViewer ONE?

Remote desktop, remote support, IT management, web monitoring, remote work , Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 11626 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TeamViewer
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$24.90
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually)&#10;BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually)&#10;PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually)&#10;CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 207 more

## Features

- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Anomaly/Malware Detection
- App Management
- Application Management
- Application Security
- Asset Tracking Software
- Audio Calls
- Automatic Patch Deployment
- Automatic Scans
- Backup and Recovery
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Dashboard Software
- Deployment Management
- Device Management
- Document Management Software
- Documentation Management
- Endpoint Management
- File Transfer
- For MSPs
- IT Reporting
- Inventory Management Software
- Knowledge Base Management
- Knowledge Management Software
- Live Chat Software
- Meeting Management
- Monitoring
- Network Provisioning
- Network Wide Management
- Policy Management Software
- Real-Time Chat
- Real-Time Monitoring
- Real-time Alerts
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support Software
- Screen Sharing Software
- Security Management
- Self Service Portal
- Software Management
- Support Ticket Management
- Ticket Management
- Unattended Access
- Video Chat
- Video Conferencing Software
- Vulnerability Scanning

... and 35 more features

## Integrations (22 total)

- AnyDesk
- Dynamics 365 Business Central
- Freshdesk
- Google Meet
- IBM Security MaaS360
- Ivanti Neurons for MDM
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Remote Support Software](https://www.capterra.ca/directory/30928/remote-support/software)

## Related Categories

- [Remote Support Software](https://www.capterra.ca/directory/30928/remote-support/software)
- [Team Communication Software](https://www.capterra.ca/directory/31033/team-communication/software)
- [IT Asset Management Software](https://www.capterra.ca/directory/30077/it-asset-management/software)
- [Endpoint Protection Software](https://www.capterra.ca/directory/30907/endpoint-protection/software)
- [Managed Service Providers (MSP) Software](https://www.capterra.ca/directory/30921/msp/software)

## Alternatives

1. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24103 reviews)
2. [NinjaOne](https://www.capterra.ca/software/165889/ninjaone) — 4.7/5 (288 reviews)
3. [Zoho Assist](https://www.capterra.ca/software/181775/zoho-assist) — 4.7/5 (1407 reviews)
4. [Supremo Remote Desktop](https://www.capterra.ca/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)
5. [ISL Light](https://www.capterra.ca/software/146892/isl-light) — 4.7/5 (779 reviews)

## Reviews

### "Easy remote access with a few small connection issues" — 4.0/5

> **Harshul** | *April 15, 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about TeamViewer ONE is how easy it is to connect to another device. At work I use it a lot for helping coworkers when they get stuck or when I need to access my own system remotely. &#10;The connection is usually fast and smooth, even when the network isn’t perfect. &#10;File transfer is quick and saves me time because I don’t have to email stuff around. The interface is simple enough that even non‑tech people can follow instructions. It also works across different devices, which is handy when I’m not on my main laptop.
> 
> **Cons**: Sometimes the connection drops randomly and I have to reconnect again, which gets annoying when I’m in the middle of fixing something. &#10;The app can feel a bit heavy on older machines and takes a moment to load. A few features are hidden in menus and take time to find. The mobile version works but it’s not very comfortable to control a full desktop from a phone. &#10;Also, sometimes the session freezes for a few seconds and I have to wait it out. Not huge issues but they slow me down during busy days.
> 
> Overall my experience has been good. I use TeamViewer ONE mainly for remote support and quick troubleshooting at work, and it saves me a lot of walking around or waiting for someone to explain their issue. &#10;It’s reliable enough for daily use and makes remote access simple. There are small bugs and connection hiccups here and there, but nothing that stops me from doing my job.&#10; For remote support and accessing files or apps from another device, it works well and keeps things efficient.

-----

### "Excellent utility" — 5.0/5

> **Dave** | *December 25, 2025* | Computer Software | Recommendation rating: 5.0/10
> 
> **Pros**: Excellent Resource for myself and my clients.  I like the options and so do my clients of being able to access the computers remotely.
> 
> **Cons**: I have heard that the service is due to be discontinued as the online portion is being dismantled and I own my copy.  If that is going to be discontinued where you are going to force me to pay a monthly charge for a product I bought already I will go somewhere else.
> 
> I love the product and the support staff has been quite accommodating until as of lately.  It is quite useful when clients are either away or unable to have me come personally to their homes/businesses

-----

### "My Business depends on Teamviewer" — 5.0/5

> **DREW** | *November 25, 2025* | Music | Recommendation rating: 10.0/10
> 
> **Pros**: Teamviewer was easy to set up initially and now is now almost automated on my computer. Since I use it almost daily, it has become a thought-free part of my day.
> 
> **Cons**: I honestly don't have a response for this question. I have not compared it with other similar products and have no desire. Teamviewer does everything I need it to do.
> 
> I started using Teamviewer to be able to access my business server from home to be able to do work in the evening. I later found it really useful when traveling to be able to work from a hotel room and catch up on what was happening at my retail store. But I have never needed it more nor appreciated it more than I do now. In 2024 I moved back to Canada even though my business continued to operate with my staff in place in North Carolina. I live in a very remote location with no access except via a one mile boat trip. I am fortunate to have a good internet connection there and Teamviewer now allows me to manage and operate my business 900 miles away from it. This would not be possible without my Teamviewer software.

-----

### "Still love it..." — 4.0/5

> **SERGUEI** | *November 25, 2025* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: There are many good things to be said about TV. I am with TV since their very first versions and it says something about its quality, given it never has been on cheap side. I don't have to think about what to install - i always install a full client. This allows me to log in to ANY computer with full client and work as from your own computer, all resources available, familiar workspace. Means I can go to any location, find spare machine, log in and access any server or workstation/laptop. Gives me an unmatched freedom and makes my life as an IT manager and life of my admins so much easier.&#10;Also, Teamviewer is extremely reliable and connects through any firewalls with ease.
> 
> **Cons**: Interface. The very first interface was slim, simple, logical and easy to use. Took a little from screen space, could be moved somewhere in the corner. Double click connected you to any machine. Now it is heavy and huge monster with no logic whatsoever. Hard to navigate. Tons of unneeded details. To do a simple thing requires to navigate to it through a pile of totally nonsensical icons and even after that you need to specifically choose what to do instead of simple double click on the name of the resource. Chat window, taking a quarter of the screen? Seriously? I need chat only to ask a few quick questions; it is not my main area where my work is. I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business.
> 
> I've been with TV from their beginning and i loved it. Until they started to pack in it as many features as they could think about. It was a sleek, reliable tool, sitting in the corner somewhere and let me to connect with any resource just by double click on the name. IF (And it is a very big IF) I needed any details, i could call them up through 'Properties' Now it is a huge monster half-screen size with tons of unneeded information, icons and whatnot. To connect with something you need to go through the whole series of clicks and manipulations. I'm not even talking about totally unfamiliar look which you really need to learn. It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that program instead of simply continue to work. And attempts to pack in a 1000 of features into one program is disastrous.&#10;Giving you a free idea - make a 'Light' version, just for remote control, as the initial version was - it will be sold by a landslide, I'll be the first in line. Not that I expect you to do that :)

-----

### "TeamViewer A Good Remote Support Tool" — 5.0/5

> **Verified Reviewer** | *August 4, 2025* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: TeamViewer is easy to use and works well.  I didn't experience any delays when remotely connected to a client PC.  TeamViewer is a great tool for remote support.
> 
> **Cons**: The yearly license fee for TeamViewer for a small operation like my own business was more expensive than other solutions like DualMon.  I switched to DualMon to save some money, but DualMon sometimes disconnects from the client during a session whereas this wasn't an issue with TeamViewer.
> 
> I liked using TeamViewer, and had no issues with the product.  It was easy to use and very convenient.

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## Links

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| en | <https://www.capterra.com/p/194565/TeamViewer/> |
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