---
description: Learn more about MiContact Center Enterprise pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MiContact Center Enterprise Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [MiContact Center Enterprise](/software/1220437/MiContact-Center-Enterprise)

# MiContact Center Enterprise

Canonical: https://www.capterra.ca/software/1220437/MiContact-Center-Enterprise

> MiContact Center Enterprise is omnichannel software managing operations for large organizations with up to 30,000 agents.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses MiContact Center Enterprise?

MiContact Center Enterprise is used by healthcare organizations, financial services companies, government agencies, educational institutions, hospitality providers, retailers, and manufacturers.

## About the vendor

- **Company**: Mitel Networks
- **Founded**: 1988

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada

## Features

- Automated Routing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)

## Related Categories

- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)
- [IVR Software](https://www.capterra.ca/directory/30231/ivr/software)

## Alternatives

1. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (470 reviews)
2. [DialedIn CCaaS](https://www.capterra.ca/software/29589/callcenternow) — 4.8/5 (338 reviews)
3. [Avochato](https://www.capterra.ca/software/161117/avochato) — 4.7/5 (135 reviews)
4. [Dialpad Support](https://www.capterra.ca/software/1000762/dialpad-contact-center) (0 reviews)
5. [CTM](https://www.capterra.ca/software/152004/call-tracking-software) — 4.7/5 (159 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1220437/MiContact-Center-Enterprise)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10158969/MiContact-Center-Enterprise/> |
| en-AE | <https://www.capterra.ae/software/1220437/MiContact-Center-Enterprise> |
| en-AU | <https://www.capterra.com.au/software/1220437/MiContact-Center-Enterprise> |
| en-CA | <https://www.capterra.ca/software/1220437/MiContact-Center-Enterprise> |
| en-GB | <https://www.capterra.co.uk/software/1220437/MiContact-Center-Enterprise> |
| en-IE | <https://www.capterra.ie/software/1220437/MiContact-Center-Enterprise> |
| en-IL | <https://www.capterra.co.il/software/1220437/MiContact-Center-Enterprise> |
| en-IN | <https://www.capterra.in/software/1220437/MiContact-Center-Enterprise> |
| en-NZ | <https://www.capterra.co.nz/software/1220437/MiContact-Center-Enterprise> |
| en-SG | <https://www.capterra.com.sg/software/1220437/MiContact-Center-Enterprise> |
| en-ZA | <https://www.capterra.co.za/software/1220437/MiContact-Center-Enterprise> |

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