---
description: Learn more about Mitel OpenScape Voice pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mitel OpenScape Voice Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Mitel OpenScape Voice](/software/1216170/Mitel-OpenScape-Voice)

# Mitel OpenScape Voice

Canonical: https://www.capterra.ca/software/1216170/Mitel-OpenScape-Voice

> Mitel OpenScape Voice is a VoIP platform offering carrier-grade infrastructure for up to 100,000 users with 99.999% availability.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Mitel OpenScape Voice?

OpenScape Voice is used by service providers, healthcare facilities, financial institutions, contact centers, government agencies, educational institutions, and hospitality organizations.

## About the vendor

- **Company**: Mitel Networks
- **Founded**: 1988

## Commercial Context

- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Austria, Belgium, Canada, France, Germany, United Kingdom, United States

## Integrations (7 total)

- Conta
- Enterprise
- Mandata TMS
- Microsoft Teams
- Workflow
- Workflow
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)

## Alternatives

1. [Aircall](https://www.capterra.ca/software/144486/aircall) — 4.2/5 (466 reviews)
2. [DialedIn CCaaS](https://www.capterra.ca/software/29589/callcenternow) — 4.8/5 (335 reviews)
3. [Twilio](https://www.capterra.ca/software/180158/twilio-communications-platform) — 4.4/5 (512 reviews)
4. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (468 reviews)
5. [Zoom Workplace](https://www.capterra.ca/software/144037/zoom-video-conferencing) — 4.6/5 (14682 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1216170/Mitel-OpenScape-Voice)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10166318/Mitel-OpenScape-Voice/> |
| en-AE | <https://www.capterra.ae/software/1216170/Mitel-OpenScape-Voice> |
| en-AU | <https://www.capterra.com.au/software/1216170/Mitel-OpenScape-Voice> |
| en-CA | <https://www.capterra.ca/software/1216170/Mitel-OpenScape-Voice> |
| en-GB | <https://www.capterra.co.uk/software/1216170/Mitel-OpenScape-Voice> |
| en-IE | <https://www.capterra.ie/software/1216170/Mitel-OpenScape-Voice> |
| en-IL | <https://www.capterra.co.il/software/1216170/Mitel-OpenScape-Voice> |
| en-IN | <https://www.capterra.in/software/1216170/Mitel-OpenScape-Voice> |
| en-NZ | <https://www.capterra.co.nz/software/1216170/Mitel-OpenScape-Voice> |
| en-SG | <https://www.capterra.com.sg/software/1216170/Mitel-OpenScape-Voice> |
| en-ZA | <https://www.capterra.co.za/software/1216170/Mitel-OpenScape-Voice> |

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