---
description: Learn more about Cekat.AI pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Cekat.AI Pricing, Reviews & Features - Capterra Canada 2026
---

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# Cekat.AI

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> AI-powered revenue technology for businesses running on WhatsApp and Instagram. Turn every conversation into lifetime revenue
> 
> Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Cekat.AI?

SMBs and enterprise businesses in Asia using WhatsApp as their primary sales channel. Strong fit for healthcare, retail, education, F\&B, and Tour\&Travel.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 6 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Teknologi Cekat Indonesia

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Subscription-based pricing. Plans vary by conversation volume and features. Contact us for a quote.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Indonesian
- **Available Countries**: Indonesia, Malaysia, Singapore, South Korea, United Arab Emirates

## Features

- Autonomous Task Execution
- CRM Integration
- Contact Management Software
- Dashboard Software
- Human-in-the-loop (HITL)
- Inquiry Routing
- Interaction Tracking
- Lead Management Software
- Natural Language Processing
- Proactive Chat
- Ticket Management

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.ca/directory/34696/ai-agents-for-customer-support/software)

## Related Categories

- [AI Agents for Customer Support](https://www.capterra.ca/directory/34696/ai-agents-for-customer-support/software)
- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)
- [Agentic AI](https://www.capterra.ca/directory/34631/agentic-ai/software)

## Alternatives

1. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3494 reviews)
2. [Zoho Desk](https://www.capterra.ca/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
3. [Natterbox](https://www.capterra.ca/software/155887/natterbox) — 4.1/5 (22 reviews)
4. [SparrowDesk](https://www.capterra.ca/software/1080629/SparrowDesk) (0 reviews)
5. [MORI](https://www.capterra.ca/software/1098968/MORI) (0 reviews)

## Reviews

### "One dashboard instead of five tabs" — 5.0/5

> **Syeila** | *September 18, 2026* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: All business activities, from customer conversations and lead data to team performance, can be monitored and managed through a single centralized Cekat.AI dashboard. This eliminates the need to switch between platforms, simplifies data-driven decision-making, and provides full visibility over the entire business operation in one organized view.
> 
> **Cons**: The AI occasionally struggles with very specific or ambiguous phrasing from customers, especially slang or context-heavy questions, requiring a manual nudge or correction to get it back on track.
> 
> The impact on lead conversion has been strong and noticeable. That said, there's still room to grow, especially around customization options for more regulated industries like ours.

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### "A Practical Tool for Sales Teams" — 5.0/5

> **Verified Reviewer** | *September 17, 2026* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: With the AI Agent, businesses can handle thousands of customer conversations simultaneously without adding staff. This scalability allows for more cost-efficient business growth, as customer service workload scales automatically with customer volume, rather than depending on how many employees need to be hired.
> 
> **Cons**: The AI occasionally struggles with very specific or ambiguous phrasing from customers, especially slang or context-heavy questions, requiring a manual nudge or correction to get it back on track.
> 
> Order accuracy and speed improved significantly after implementation. There was some setup effort upfront, but the long-term payoff has made it absolutely worth the initial investment.

-----

### "Helps the Team Work More Efficiently" — 5.0/5

> **Jihan** | *September 29, 2026* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: Every incoming lead is instantly analyzed and qualified by AI based on predefined business criteria. Potential leads are then followed up automatically without waiting for manual intervention, making the entire process faster and more efficient, ensuring no potential customer is missed or left without a timely response.
> 
> **Cons**: Some of the more advanced features assume a bit more technical comfort than expected, which can be a small learning curve for team members who aren't naturally tech-savvy.
> 
> Our sales pipeline used to live in scattered chats. Now everything is organized, trackable, and easy to manage, making forecasting and follow-ups far more reliable.

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### "A Solid AI Tool for Lead Engagement" — 5.0/5

> **Aisyah** | *September 27, 2026* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: I like that the AI doesn't just answer questions but understands the conversation context. That makes customer interactions feel more relevant and efficient.
> 
> **Cons**: A few features feel like they were built with more technically inclined users in mind, so newer or non-technical team members may need extra time to adjust.
> 
> This platform is an extremely approachable entry point into AI automation, even for teams with zero prior experience. It made adopting AI feel far less intimidating than expected.

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### "Simple and Useful AI Automation" — 5.0/5

> **Rosa Dwi** | *September 16, 2026* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: It's the overall simplicity that I like most. From training the AI to managing conversations through the dashboard, everything feels straightforward and easy to operate.
> 
> **Cons**: Reporting could be deeper I’d like to see more detailed analytics and insights to better understand performance.
> 
> Reducing missed opportunities It helps make sure leads receive timely responses and follow-ups, which reduces the chances of losing potential sales.

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## Links

- [View on Capterra](https://www.capterra.ca/software/1214681/Cekat-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10165022/Cekat-AI/> |
| en-AE | <https://www.capterra.ae/software/1214681/Cekat-AI> |
| en-AU | <https://www.capterra.com.au/software/1214681/Cekat-AI> |
| en-CA | <https://www.capterra.ca/software/1214681/Cekat-AI> |
| en-GB | <https://www.capterra.co.uk/software/1214681/Cekat-AI> |
| en-IE | <https://www.capterra.ie/software/1214681/Cekat-AI> |
| en-IL | <https://www.capterra.co.il/software/1214681/Cekat-AI> |
| en-IN | <https://www.capterra.in/software/1214681/Cekat-AI> |
| en-NZ | <https://www.capterra.co.nz/software/1214681/Cekat-AI> |
| en-SG | <https://www.capterra.com.sg/software/1214681/Cekat-AI> |
| en-ZA | <https://www.capterra.co.za/software/1214681/Cekat-AI> |

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