---
description: Learn more about Horizon pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Horizon Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Horizon](/software/1207893/Horizon)

# Horizon

Canonical: https://www.capterra.ca/software/1207893/Horizon

> Cloud-based AI chatbot tool that crawls website content to answer visitor questions, capture leads, and support customer engagement.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Horizon?

Small to large businesses across SaaS, e-commerce, education, healthcare, and commercial industries that want to automate visitor support without manual chatbot configuration.

## About the vendor

- **Company**: Horizonchat

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 1,001–5,000, 1,001–5,000, 5,001–10,000, 5,001–10,000, 5,001–10,000, 10,000+, 10,000+, 10,000+
- **Available Countries**: United States

## Features

- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [SAS Viya](https://www.capterra.ca/software/1043140/sas-viya) — 4.4/5 (12 reviews)
2. [livepro](https://www.capterra.ca/software/165150/livepro) — 4.8/5 (182 reviews)
3. [kama.ai](https://www.capterra.ca/software/1017085/kama-dei) (0 reviews)
4. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24206 reviews)
5. [WhatsApp](https://www.capterra.ca/software/180345/whatsapp) — 4.7/5 (16464 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1207893/Horizon)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10156906/Horizon/> |
| en-AE | <https://www.capterra.ae/software/1207893/Horizon> |
| en-AU | <https://www.capterra.com.au/software/1207893/Horizon> |
| en-CA | <https://www.capterra.ca/software/1207893/Horizon> |
| en-GB | <https://www.capterra.co.uk/software/1207893/Horizon> |
| en-IE | <https://www.capterra.ie/software/1207893/Horizon> |
| en-IL | <https://www.capterra.co.il/software/1207893/Horizon> |
| en-IN | <https://www.capterra.in/software/1207893/Horizon> |
| en-NZ | <https://www.capterra.co.nz/software/1207893/Horizon> |
| en-SG | <https://www.capterra.com.sg/software/1207893/Horizon> |
| en-ZA | <https://www.capterra.co.za/software/1207893/Horizon> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Horizon","description":"Horizon is a no-code AI chatbot platform that automatically crawls website pages and documents to build a private knowledge base, then embeds a lightweight chat widget that answers visitor questions around the clock using only the site's own content.\n\nBusinesses use Horizon to handle customer inquiries without manual chatbot setup. The platform ingests existing website content, FAQs, and custom documents, so teams can deploy a working chatbot with two lines of code and no technical background required.\n\nCore features include lead capture and qualification during conversations, product cards for browsing and comparing items, custom call-to-action buttons, and customer inquiry analytics that can inform ad retargeting. All seats are included at no extra cost, and custom integrations are available for enterprise needs.","image":"https://images.g2crowd.com/display-layer-screenshots/1873278/7c7583a7821fcc64a4f171352f77f9cdfe3596fc82eb5a51e2d7e73ab12e8a9a.png","url":"https://www.capterra.ca/software/1207893/Horizon","@id":"https://www.capterra.ca/software/1207893/Horizon#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication"},{"@id":"https://www.capterra.ca/software/1207893/Horizon#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Horizon?","@type":"Question","acceptedAnswer":{"text":"Horizon is a no-code AI chatbot platform that automatically crawls website pages and documents to build a private knowledge base, then embeds a lightweight chat widget that answers visitor questions around the clock using only the site's own content.Businesses use Horizon to handle customer inquiries without manual chatbot setup. The platform ingests existing website content, FAQs, and custom documents, so teams can deploy a working chatbot with two lines of code and no technical background required.Core features include lead capture and qualification during conversations, product cards for browsing and comparing items, custom call-to-action buttons, and customer inquiry analytics that can inform ad retargeting. All seats are included at no extra cost, and custom integrations are available for enterprise needs.","@type":"Answer"}},{"name":"Who Uses Horizon?","@type":"Question","acceptedAnswer":{"text":"Small to large businesses across SaaS, e-commerce, education, healthcare, and commercial industries that want to automate visitor support without manual chatbot configuration.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/1207893/Horizon#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Horizon","position":3,"item":"/software/1207893/Horizon","@type":"ListItem"}]}]}
</script>
