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Winpharm
What Is Winpharm?
Since 1981, Datascan has been the pioneer of the pharmacy software industry. Our cutting edge software is designed to streamline pharmacy workflow while building profits, efficiency, and patient adherence. Our boutique style service allows our clients to have a voice and helps to build a better product everyday. Many of our features are included for free. Why? Because your success is our number one priority! Give us 15 minutes to tell you why Datascan is the best choice for your pharmacy!
Who Uses Winpharm?
Independent retail pharmacies, compounding pharmacy, doctors dispensaries, long term care management companies, and hospital / out-patient care pharmacies. We service the entire pharmacy industry.
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Reviews of Winpharm
Intuitive Program with Great Features!
Comments: Datascan is great because if there is a bug or if something doesn't work, the team addresses the problem quickly. They are responsive to input and feature requests for things that are specific to your pharmacy. It reflects the mindset that we have at our pharmacy - not a big operation where you are just a number, but an environment where the software people know you, your setup, and your needs.
Pros:
It is evident that this software is made with the mindset of a pharmacist and the flow of a retail pharmacy. New features are consistently being unveiled that allow the program to evolve with the ever changing world of pharmacy, healthcare, and technology. The med sync is intuitive and the workflow delivery functions are a big help with our setup.
Cons:
Sometimes there are bugs or features that may not work as imagined. But those are usually addressed within reason.
Alternatives Considered:
Wish we switched sooner!
Comments: Experience has been excellent. Very pleased with my decision. Customer service is TOP NOTCH. With my old software vendor, I was used to calling customer service and leaving a message that may have never been returned. DataScan's representatives are extremely knowledgeable and remote in to your system to fix the problem on the spot.
Pros:
After switching from our previous software vendor, and after this "old dog" learning new tricks, I realized how much faster and easier it is to process prescriptions. Processing prescriptions is a breeze and it has freed up more time for other tasks during the day. The POS is easy to use and the mobile delivery option is of great use. There are MANY more functions of the software that we haven't even utilized yet.
Cons:
We had implemented the new software about a year before DataScan went through a change in platform and programming. We had some difficulties with delivery/POS/dispensing system integration and communication, however, customer support was excellent in helping us to hammer out issues during the process. Most issues have been resolved and the system is working smoothly again.
WinPharm Review
Comments: Customer Service is great. Overall satisfied, but definitely could use upgrading to be on the same level as Pioneer Rx. Would like to see the MedSync program improved, QR Code on Rx Prescription bottle labels, etc. Would also like to see more integration with other programs.
Pros:
Customer Service is always great. Short hold times and always helpful.
Cons:
MedSync and mobile app. Also, 340B setup overestimates gross margin. Should be able to customize and make more user friendly.
Datascan Pharmacy Software Response
9 months ago
Thank you so much for leaving a review. We're glad you've had a great experience with our customer support. Our #1 goal is providing exceptional service. Please reach out to us to discuss your ideas for improving our MedSync. We're always open to hearing how we can make our features better. We do also offer QR codes on the labels, support can assist you in setting this up. Please let us know what integrations you're looking for.
NYCO corp
Pros:
Easy to navigate around many add on features to help work flow and give Exceptional customer service
Cons:
Software is great and if any problems arise the team at Datascan is there for you . This make it hard to find things not to like
Alternatives Considered:
Switching software in a pandemic
Comments: Great reporting capabilities, ease of use of the program overall, very user friendly
Pros:
Having switched to Datascan in a pandemic year, the software made it much easier for us to coordinate prompt delivery and shipping of maintenance fills, especially of pediatric compounds. Many of our families with young children, either temporarily or permanently moved away during COVID, and being able to forecast and anticipate their prescription needs by clicking on "View Daily Rx Log" has tremendously helped. I also find the Patient Notes and E-Rx annotations extremely valuable in the context of filling compounded prescriptions that do not always come through clearly via e-prescribing. Adding and creating compounds [in Datascan’s software] is a breeze!
Cons:
At first I thought the system froze too often but then realized that some of computers were still operating on Windows 7! PLEASE upgrade to Windows 10 Pro before you do anything
