17 years helping Canadian businesses
choose better software
eClinicalWorks
What Is eClinicalWorks?
eClinicalWorks offers powerful and customizable cloud-based EMR software to healthcare providers. The software is designed to streamline clinical workflows, reduce administrative burden, and enhance patient care. Scribe is an AI-powered speech-to-text documentation tool that saves time and enhances accuracy by automatically populating patient data into the EMR. The platform also supports bots that can automate repetitive tasks, freeing up providers' time to focus on patient care.
Who Uses eClinicalWorks?
We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties.
Not sure about eClinicalWorks?
Compare with a popular alternative
eClinicalWorks
Other great alternatives to eClinicalWorks
Reviews of eClinicalWorks
eClinicalWorks is my personal favorite eMR for medical practices
Comments: This is a much less cumbersome software than that used in other offices.
Pros:
I like the search patient feature - if two patients have the same or similar names, it alerts you. It would be easy to click on the wrong patient in error. All the chart documents are organized intuitively so it is very easy to find a specific document you are looking for. Also, as soon as you pull up the patient, it shows the date of the last visit and date of the next upcoming visit. Also, printing is smooth and no trouble to set up.
Cons:
The progress notes are semi-prepopulated, which could lead to information getting into the note that you did not intend to.
Great Difficulties Discontinuing Service
Comments: Terrible to disconnect from with misinformation and fraudulent billing despite clear records of trying to cancel services.
Pros:
It is a usable EMR that helped productivity and was fairly intuitive
Cons:
I delayed writing my review hoping ecw would settle my issue. I’ve been charged even after selling my practice completely last December and after full transitions of ownership am still billed fully! This is considerable ongoing cost and my issues are:1) In December when I sold out we requested services terminate as the new [sensitive content hidden] took over.2) We were given incorrect information we could not cancel due to contract, then we’re told we could have cancelled anytime by clicking a button3) Verified by [sensitive content hidden] our ECW contact he sees we requested cancellation after selling back in December and again every month, HE ALSO did screen sharing and confirmed our software lacks “the button” to cancel ecw,4) we are still being billed and cannot cancel!!!
Great Program
Comments: I have utilized eClinicalWorks with two different organizations. I always found it to be extremely user friendly. Staff did not complain about it either which is always a plus. Physicians also found it helpful and easy to navigate.
Pros:
The ease of use. It does not take long to get comfortable with this program.
Cons:
not many people are familiar with it....But I do not think that is y'alls fault.
It, mostly, does what it advertises.
Pros:
It's generally fast, and responsive for providers to put notes in. It does what it advertises.
Cons:
We have to restart the program often. If we have more than one instance open on a laptop, it often crashes the pc. When adding printers, you have to restart the software. Support takes hours to return on tickets.
eClinical Works
Comments: My overall experience with eClinical Works has been awesome.
Pros:
eClinical Works was very easy to navigate and use for me. I was able to watch a few videos and then perform tasks independently. It did not require a lot of training before we were able to begin using the system daily.
Cons:
The only thing I disliked about eClinical Works is the overall appearance, but it is a minor dislike not a deal breaker for me.
