---
description: Learn more about CharmHealth pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: CharmHealth Pricing, Reviews & Features - Capterra Canada 2026
---

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# CharmHealth

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> Cloud-based healthcare platform that helps businesses integrate EHR, practice management, telehealth, and patient engagement tools.
> 
> Verdict: Rated **4.2/5** by 151 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CharmHealth?

CharmHealth is used by medical practices, health systems, clinics, physicians, billing professionals, family practices, internal medicine, pediatricians, psychiatrists, and dentists.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 151 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 3.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: MedicalMine
- **Location**: Pleasanton, US
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: CharmHealth offers 3 pricing plans: &#10;Free Plan - Limited to 50 encounters per month&#10;Encounter Plan- $0.50 per encounter per month (monthly minimum of $25)&#10;Provider Plan - $200 per month
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, American Samoa, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Bolivia, Brazil, Brunei, Cambodia, Canada, Chile, China, Colombia, Cook Islands, Ecuador, Falkland Islands and 67 more

## Features

- Appointment Scheduling Software
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Charting
- Claims Management Software
- Claims Scrubbing
- Clinic Interoperability
- Code & Charge Entry
- Compliance Tracking
- Confirmations/Reminders
- Decision Support Software
- Drug Reference Database
- E-Prescribing
- EMR/EHR
- EPCS Compliant
- Electronic Prior Authorization
- For Medical Purposes
- Formulary Management
- HIPAA Compliant
- Healthcare Compliance
- Initial Assessments
- Invoice History
- Medical Billing Software
- Medication Alerts/Warnings
- Medication History
- Medication Management
- Multi-Location
- Multi-Provider Practice
- Online Forms
- Patient Engagement Software
- Patient Management Software
- Patient Monitoring
- Patient Portal Software
- Patient Records Management
- Patient Scheduling
- Payment Processing Software
- Physician Scheduling
- Prescription Renewal
- Recurring Appointments
- Remittance Advice
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- SOAP notes
- Self Service Portal
- Template Management
- Third-Party Integrations
- Video Conferencing Software

... and 22 more features

## Integrations (10 total)

- DeepScribe
- Fullscript
- Health Cloud
- MatrixCare Skilled Nursing Facility
- Peeklogic Salesforce – Jira Connector
- QuickBooks Online Advanced
- Sfax
- Twilio
- Zoho CRM
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Physical Therapy Software](https://www.capterra.ca/directory/30596/physical-therapy/software)

## Related Categories

- [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software)
- [Cardiology EMR Software](https://www.capterra.ca/directory/32561/cardiology-emr/software)
- [Chiropractic Software](https://www.capterra.ca/directory/30115/chiropractic/software)
- [Physical Therapy Software](https://www.capterra.ca/directory/30596/physical-therapy/software)
- [Medical Billing Software](https://www.capterra.ca/directory/30026/medical-billing/software)

## Alternatives

1. [Fusion](https://www.capterra.ca/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews)
2. [Carepatron](https://www.capterra.ca/software/195467/care-patron) — 4.4/5 (853 reviews)
3. [Alleva](https://www.capterra.ca/software/180899/alleva) — 4.5/5 (282 reviews)
4. [ModMed](https://www.capterra.ca/software/124590/ema) — 4.4/5 (364 reviews)
5. [Tebra](https://www.capterra.ca/software/129169/tebra) — 3.9/5 (1362 reviews)

## Reviews

### "CharmHealth - One stop for all your medical needs." — 5.0/5

> **Yatra** | *November 26, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: CharmHealth is easy to use for small to medium clinics. It has very simple layouts which are easy to learn and understand. It is reliable when it comer to privacy as all the information is stored safely. As a student nurse i believe that patient privacy is very crucial and should be always maintained. Patient management through health history, reports, notes, summary, prescriptions are easy to add and update in CharmHealth. Patient portal is also very simple which helps them to access their own record easily. Staff can make, cancel and move appointments easily with just few clicks. While patient can also book their appointments online which helps to manage time.
> 
> **Cons**: However, system slowdown is a problem that i have faced a few times. When i try to load big files and charts the system starts lagging which is quite frustrating. This problem can cause problem in big clinics when there is a rush time. Customer support help also can be better. As the support system takes a long time to reply sometimes. Moreover, CharmHealth is cheap but if the clinic requires more feature to enhance the platform it can become costly.
> 
> Overall, i think CHarmHealth is very easy and cost-effective to use in small to medium clinics. It is easily accessible for both healthcare practitioner and the patient while managing their privacy and security. CharmHealth might lag few times during rush times and the customer service can take long to respond back. However, i personally love using CharmHealth and i have recommended it to my known doctors, RNs and RPNs.

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### "Charm is the BEST" — 5.0/5

> **Kelsey** | *August 24, 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Charm is easy to use. The EHR supports clinic work flow.
> 
> **Cons**: We needed to customize reports and charm team was helpful
> 
> Great\! The clinic workflows enhance patient care and efficiency in the office.

-----

### "Charm Review" — 3.0/5

> **Grant** | *August 23, 2024* | Hospital & Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: I liked the calendar. It made finding patients and daily appointments easy. I also enjoyed that you could filter it by location or provider to get the most use out of it.
> 
> **Cons**: I disliked that it did not integrate easily with some of the products that we used and we had to upload somethings by hand.
> 
> Overall the experience was all right. I have used better emr systems, but I have also used worse ones.

-----

### "Charm is great\!" — 5.0/5

> **Amelia** | *August 24, 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Free, good support, relatively user friendly, customizable
> 
> **Cons**: There is nothing specific I like least about CharmHealth

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### "Solid Option for Integrative Offices" — 4.0/5

> **Sarah** | *May 27, 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and customize, love the integration with FullScript. In theory, I also love the integration with Quest labs.
> 
> **Cons**: Having trouble with Quest integration that no one can help me troubleshoot, the telemed provider is expensive and not reliable (connection is never stable).
> 
> Easy setup and customization, intuitive charting. I like that it is customizable for integrative medicine.

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