---
description: Learn more about CharmHealth pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: CharmHealth Pricing, Reviews & Features - Capterra Canada 2026
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# CharmHealth

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> Cloud-based healthcare platform that helps businesses integrate EHR, practice management, telehealth, and patient engagement tools.
> 
> Verdict: Rated **4.2/5** by 153 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses CharmHealth?

CharmHealth is used by medical practices, health systems, clinics, physicians, billing professionals, family practices, internal medicine, pediatricians, psychiatrists, and dentists.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 153 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 3.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: MedicalMine
- **Location**: Pleasanton, US
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: CharmHealth offers 3 pricing plans: &#10;Free Plan - Limited to 50 encounters per month&#10;Encounter Plan- $0.50 per encounter per month (monthly minimum of $25)&#10;Provider Plan - $200 per month
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, American Samoa, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Bolivia, Brazil, Brunei, Cambodia, Canada, Chile, China, Colombia, Cook Islands, Ecuador, Falkland Islands and 67 more

## Features

- Appointment Scheduling Software
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Charting
- Claims Management Software
- Claims Scrubbing
- Clinic Interoperability
- Clinical Notes
- Code & Charge Entry
- Communication Management
- Compliance Tracking
- Confirmations/Reminders
- Decision Support Software
- Diagnostic Imaging
- Drug Reference Database
- E-Prescribing
- EMR/EHR
- EPCS Compliant
- Electronic Prior Authorization
- For Medical Purposes
- Formulary Management
- HIPAA Compliant
- Healthcare Compliance
- Immunization & Allergy Tracking
- Initial Assessments
- Insurance Management
- Inventory Management Software
- Invoice History
- Lab Order Management
- Lab Results
- Medical Billing Software
- Medication Alerts/Warnings
- Medication Management
- Multi-Location
- Multi-Provider Practice
- Patient Records Management
- Patient Scheduling
- Physician Scheduling
- Prescription Renewal
- Recurring Appointments
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- SOAP notes
- Self Service Portal
- Third-Party Integrations
- Video Conferencing Software
- Workflow Management Software

... and 23 more features

## Integrations (10 total)

- DeepScribe
- Fullscript
- Health Cloud
- MatrixCare Skilled Nursing Facility
- Peeklogic Salesforce – Jira Connector
- QuickBooks Online Advanced
- Sfax
- Twilio
- Zoho CRM
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Physical Therapy Software](https://www.capterra.ca/directory/30596/physical-therapy/software)

## Related Categories

- [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software)
- [Cardiology EMR Software](https://www.capterra.ca/directory/32561/cardiology-emr/software)
- [Chiropractic Software](https://www.capterra.ca/directory/30115/chiropractic/software)
- [Physical Therapy Software](https://www.capterra.ca/directory/30596/physical-therapy/software)
- [Medical Billing Software](https://www.capterra.ca/directory/30026/medical-billing/software)

## Alternatives

1. [AestheticsPro](https://www.capterra.ca/software/93446/aestheticspro) — 4.4/5 (662 reviews)
2. [Fusion](https://www.capterra.ca/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews)
3. [Carepatron](https://www.capterra.ca/software/195467/care-patron) — 4.4/5 (858 reviews)
4. [ModMed](https://www.capterra.ca/software/124590/ema) — 4.4/5 (369 reviews)
5. [Tebra](https://www.capterra.ca/software/129169/tebra) — 3.9/5 (1380 reviews)

## Reviews

### "CharmHealth - One stop for all your medical needs." — 5.0/5

> **Yatra** | *November 26, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: CharmHealth is easy to use for small to medium clinics. It has very simple layouts which are easy to learn and understand. It is reliable when it comer to privacy as all the information is stored safely. As a student nurse i believe that patient privacy is very crucial and should be always maintained. Patient management through health history, reports, notes, summary, prescriptions are easy to add and update in CharmHealth. Patient portal is also very simple which helps them to access their own record easily. Staff can make, cancel and move appointments easily with just few clicks. While patient can also book their appointments online which helps to manage time.
> 
> **Cons**: However, system slowdown is a problem that i have faced a few times. When i try to load big files and charts the system starts lagging which is quite frustrating. This problem can cause problem in big clinics when there is a rush time. Customer support help also can be better. As the support system takes a long time to reply sometimes. Moreover, CharmHealth is cheap but if the clinic requires more feature to enhance the platform it can become costly.
> 
> Overall, i think CHarmHealth is very easy and cost-effective to use in small to medium clinics. It is easily accessible for both healthcare practitioner and the patient while managing their privacy and security. CharmHealth might lag few times during rush times and the customer service can take long to respond back. However, i personally love using CharmHealth and i have recommended it to my known doctors, RNs and RPNs.

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### "Not for SLPs" — 2.0/5

> **Sierra** | *March 21, 2025* | Hospital & Health Care | Recommendation rating: 1.0/10
> 
> **Pros**: Fully customizable templates for evaluations and therapy. It does have a ton of analytics which was nice.
> 
> **Cons**: Not streamlined at all as far as client flow goes, not created for therapists, the documents had odd subsections that you could not change. All of the options in settings for the EMR were heavily MD/PCP focused, not SLP.
> 
> Really could not wait to get a better software for SLPs.

-----

### "Charm is the BEST" — 5.0/5

> **Kelsey** | *August 24, 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Charm is easy to use. The EHR supports clinic work flow.
> 
> **Cons**: We needed to customize reports and charm team was helpful
> 
> Great\! The clinic workflows enhance patient care and efficiency in the office.

-----

### "Solid Option for Integrative Offices" — 4.0/5

> **Sarah** | *May 27, 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and customize, love the integration with FullScript. In theory, I also love the integration with Quest labs.
> 
> **Cons**: Having trouble with Quest integration that no one can help me troubleshoot, the telemed provider is expensive and not reliable (connection is never stable).
> 
> Easy setup and customization, intuitive charting. I like that it is customizable for integrative medicine.

-----

### "Overall Positive, could use some improvements" — 4.0/5

> **Addie** | *October 28, 2024* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: For the most part, Charm is user-friendly and easy to navigate. They have lots of settings to help customize your setup, and it has worked well for both the providers and administrators in our practice.
> 
> **Cons**: Messages are not searchable, so old messages among members get easily lost. The invoices tab in the billing page should allow more space for billing-related notes for each patient.

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## Links

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