What Is CStoreOffice?

CStoreOffice back-office software streamlines convenience store operations. Track daily sales, reconcile cash, and identify errors and theft.

It provides inventory management tools, item-level inventory tracking, and fuel inventory control to identify theft and spoilage.

Mobile app included; enabling 24/7 back-office software access, real-time price book updates, and the monitoring of sales, workflows, promotions, loyalty programs, and profit margins from anywhere.

Who Uses CStoreOffice?

Petrosoft provides end-to-end back-office automation software using cloud-based solutions for the retail convenience store, petroleum, and food service industries, and other specialty retailers.

Where can CStoreOffice be deployed?

Cloud-based
On-premise

About the vendor

  • Petrosoft
  • Located in City, US
  • Founded in 2002

CStoreOffice support

  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English

CStoreOffice pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

CStoreOffice does not have a free version but does offer a free trial.

Pricing plans

About the vendor

  • Petrosoft
  • Located in City, US
  • Founded in 2002

CStoreOffice support

  • Phone Support
  • Chat

Countries available

Canada, United States

Languages

English

CStoreOffice videos and images

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Features of CStoreOffice

  • Alerts/Notifications
  • Cost Tracking
  • Employee Management
  • For Retail
  • Forecasting
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Multi-Location
  • Order Management Software
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Sales Reports
  • Search/Filter
  • Supplier Management

Alternatives to CStoreOffice

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NetSuite, the world’s #1 cloud ERP, gives you the visibility and control you need to make smart decisions and grow with confidence. Learn more about NetSuite
Retail Express by Maropost Founded in 2004
An open-source suite of integrated apps to manage CRM, PoS, Website, eCommerce, Sales, Accounting, Warehouse, HR, Marketing, and more. Learn more about Odoo
WooPOS -- Point of sale and inventory management for WooCommerce and Shopify. Fit businesses for up to 1000 employees and 1M products. Learn more about WooPOS
QuickBooks Point of Sale is an all-in-one solution with the software, hardware and payment service you need to sell online and in-store
This cloud-based POS centralizes inventory management, employee management, sales reporting & accounting across locations and channels. Learn more about Lightspeed Retail
RockSolid MAX integrated point of sale is easy to use and helps retailers grow their business at one affordable monthly price.

Reviews of CStoreOffice

Average score

Overall
3.2
Ease of Use
3.1
Customer Service
3.1
Features
3.2
Value for Money
3.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
44%
4
13%
2
6%
1
38%
monti
monti
Owner in US
Verified LinkedIn User
Retail, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Great back office system

5.0 2 weeks ago New

Pros:

I like the cstore mobile app as it updates me about my store sales/profits real quick

Cons:

Adjusting pricing can be confusing sometimes.

Petrosoft Response

2 weeks ago

Thank you so much for your positive review! We are very happy that you are satisfied with CStoreOffice and hope you have a great day.

matthew
president in US
Food & Beverages, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

A Great Product

5.0 3 years ago

Comments: The data is always saved to a cloud so if you have a hard ware problem or a new POS system the data is never lost . If I would have had this software when I started my business I would have save hundred of thousands by being able to keep up with all the thieves on both sides of the counter . Money well spent

Pros:

Ease of operation. Saves to a cloud . Always current .Great customer support. Has an extensive training program available

Cons:

When we were setting up to do scan data for the cigarette companies it was difficult have someone communicate with us to work out the issues at hand . I needed to stay on them to resolve the issues . It now runs fine.

Alternatives Considered: ePB

Reasons for Choosing CStoreOffice: because the were terrible with customer support and they cant even come close to the c-store office

Switched From: AGKSoft

Reasons for Switching to CStoreOffice: recommendations from a service tech during an install of a P O S system .

Petrosoft Response

3 years ago

Thanks Matthew! We appreciate your feedback! We are very happy that you enjoy our solution! We are working very hard to better serve all of our customers, and will take your suggestions into account!

Mark
Managing Director in US
Retail, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Disappointing functionality.

2.0 3 years ago

Comments: I have been disappointed with the customer support and the softwares functionality. The price book works well, but that is it. I would not recommend this product.

Pros:

Price book management works well. But, that is it.

Cons:

The accounting interface with quick books was unusable for my application, probably due to formula errors in the C Store office software. The support from Petrosoft was very disappointing and I spent a considerable sum with my accountant while he tried to help them sort out the issues (we eventually abandoned the effort entirely). Many of the reports in its portfolio appear to have formulaic errors and produce data that is unusable. Unfortunately, I had used the software for a year before recognizing its deficiencies and have only continued to use it because of the difficulty associated with moving to a new software. But, that is a process that I plan to undertake once I have time.

Petrosoft Response

3 years ago

Hi Mark, We would like to apologize for your negative experience with our services and company. We are working hard to better serve all of our customers and would like to learn more about your specific situation and work together to make things right. If you wouldn't mind sending and email to [email protected] at your earliest convenience with the preferred method to reach back out to you, so that our team can work towards a resolution with you. We look forward to speaking with you and working towards earning back your business.

Glenn
CEO in US
Retail, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

C-Store in the cloud

4.0 3 years ago

Comments: It helps tremendously with the overall operations of our locations. It brought our stores from marginal to profit makers.

Pros:

The upfront cost is small to none and it is very easy to use.

Cons:

When the internet goes down, you are down.

Alternatives Considered: PDI CStore Essentials

Reasons for Switching to CStoreOffice: The overall value and most importantly the ongoing daily training seminars.

Petrosoft Response

3 years ago

Thanks Glenn! We appreciate your feedback! We are working very hard to better serve all of our customers and will take this into account!

Crystal
Software Supervisor in US
Retail, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Multiple Years with System- and we are still growing with it!

5.0 3 years ago

Comments: Cstore overall is a great company to work for. I know many of the techs that I call by name and they are always prompt with responses and feedback. The Sales managers are equally responsive when we are adding features or need replacement equipment. I run multiple computer platforms for different areas of our company, and this is by far my favorite because it is both easy to use and is very stable and doesn't lose information.

Pros:

The system has continued to grow and evolve, both within areas we bought the program for and also with areas that were not even a desire or thought when we purchased it more than 5 years ago.

Cons:

Sometimes the upgrades cause issues with our process and procedure. Pages don't load or work like they used to. Because there are so many variations of end users, it can be time consuming to get the right person involved with the right information to understand what needs to be fixed.

Petrosoft Response

3 years ago

Thanks Crystal! We appreciate your feedback! We are working very hard to better serve all of our customers and will take this into account!