Who Uses CStore Office?

Petrosoft provides end-to-end back-office automation software using cloud-based solutions for the retail convenience store, petroleum, and food service industries, and other specialty retailers.

What Is CStore Office?

CStoreOffice back-office software streamlines c-store operations to track daily sales, reconcile cash, and identify errors and theft.
It provides inventory management tools, item-level inventory tracking, and fuel inventory control to identify theft and spoilage.
CStoreOffice mobile app enables 24/7 internet-based back-office software access, updating the price book in real-time, and remotely monitoring and tracking sales, workflows, promotions, loyalty programs, and profit margins.

CStore Office Details

Petrosoft

http://www.cstoreoffice.com/

Founded 2002

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CStore Office pricing overview

See pricing plans

CStore Office does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor See pricing details

Free Version

No

Free Trial

Yes

CStore Office deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

CStore Office Features

  • API
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Audit Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • CRM Software
  • Commission Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • For Restaurants
  • Fuel Management Software
  • Fuel POS
  • Gift Card Management
  • Grocery POS
  • Inventory Management Software
  • Inventory Tracking
  • Lottery Management
  • Loyalty Program
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Management Software
  • Order Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Reporting & Statistics
  • Retail Inventory Management Software
  • Retail Management
  • Returns Management
  • Sales Reports
  • Single Store
  • Third Party Integrations

View full list of Convenience Store Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cost Tracking
  • Customer Database
  • Customizable Reports
  • Data Synchronization
  • Forecasting
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Manufacturing Inventory Management Software
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management Software
  • Order Tracking
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management Software
  • eCommerce Management

View full list of Inventory Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • CRM Software
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Marketing Software
  • Employee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Order Management Software
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Shipping Management
  • Stock Management
  • Third Party Integrations
  • Warehouse Management Software
  • eCommerce Management

View full list of Retail Management Systems Software

CStore Office Alternatives

More CStore Office alternatives

CStore Office Reviews

Read all reviews

Overall rating

2.9/5

Average score

Ease of Use 2.9
Customer Service Software 2.8
Features 2.9
Value for Money 2.7

Review software

Share your experiences with other software buyers.

Write a Review!
Matthew R.
president
Food & Beverages, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-02-13

"A Great Product"

Comments: The data is always saved to a cloud so if you have a hard ware problem or a new POS system the data is never lost . If I would have had this software when I started my business I would have save hundred of thousands by being able to keep up with all the thieves on both sides of the counter . Money well spent

Pros: Ease of operation. Saves to a cloud . Always current .Great customer support. Has an extensive training program available

Cons: When we were setting up to do scan data for the cigarette companies it was difficult have someone communicate with us to work out the issues at hand . I needed to stay on them to resolve the issues . It now runs fine.

Vendor Response

by Petrosoft on 2020-02-14

Thanks Matthew!

We appreciate your feedback! We are very happy that you enjoy our solution! We are working very hard to better serve all of our customers, and will take your suggestions into account!

  • Reviewer Source 
  • Reviewed on 2020-02-13
Glenn M.
CEO
Retail, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2020-02-13

"C-Store in the cloud"

Comments: It helps tremendously with the overall operations of our locations. It brought our stores from marginal to profit makers.

Pros: The upfront cost is small to none and it is very easy to use.

Cons: When the internet goes down, you are down.

Vendor Response

by Petrosoft on 2020-02-14

Thanks Glenn!

We appreciate your feedback! We are working very hard to better serve all of our customers and will take this into account!

  • Reviewer Source 
  • Reviewed on 2020-02-13
Mark S.
Managing Director
Retail, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    1 /5
  • Customer Support Software
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2019-07-31

"Disappointing functionality."

Comments: I have been disappointed with the customer support and the softwares functionality. The price book works well, but that is it. I would not recommend this product.

Pros: Price book management works well. But, that is it.

Cons: The accounting interface with quick books was unusable for my application, probably due to formula errors in the C Store office software. The support from Petrosoft was very disappointing and I spent a considerable sum with my accountant while he tried to help them sort out the issues (we eventually abandoned the effort entirely). Many of the reports in its portfolio appear to have formulaic errors and produce data that is unusable. Unfortunately, I had used the software for a year before recognizing its deficiencies and have only continued to use it because of the difficulty associated with moving to a new software. But, that is a process that I plan to undertake once I have time.

Vendor Response

by Petrosoft on 2019-11-05

Hi Mark,

We would like to apologize for your negative experience with our services and company. We are working hard to better serve all of our customers and would like to learn more about your specific situation and work together to make things right. If you wouldn't mind sending and email to [email protected] at your earliest convenience with the preferred method to reach back out to you, so that our team can work towards a resolution with you.

We look forward to speaking with you and working towards earning back your business.

  • Reviewer Source 
  • Reviewed on 2019-07-31
Crystal R.
Software Supervisor
Retail, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2020-01-03

"Multiple Years with System- and we are still growing with it!"

Comments: Cstore overall is a great company to work for. I know many of the techs that I call by name and they are always prompt with responses and feedback. The Sales managers are equally responsive when we are adding features or need replacement equipment. I run multiple computer platforms for different areas of our company, and this is by far my favorite because it is both easy to use and is very stable and doesn't lose information.

Pros: The system has continued to grow and evolve, both within areas we bought the program for and also with areas that were not even a desire or thought when we purchased it more than 5 years ago.

Cons: Sometimes the upgrades cause issues with our process and procedure. Pages don't load or work like they used to. Because there are so many variations of end users, it can be time consuming to get the right person involved with the right information to understand what needs to be fixed.

Vendor Response

by Petrosoft on 2020-01-06

Thanks Crystal!

We appreciate your feedback! We are working very hard to better serve all of our customers and will take this into account!

  • Reviewer Source 
  • Reviewed on 2020-01-03
Tiaira U.
Retail
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2014-08-24

"C-Store Office Review"

Pros: I like that I can access it anytime, anywhere. I can be out of town and check into things right from my cell phone or laptop. We can access any invoice from any timeframe to make changes if need be. We can look up all vendors and set up our orders so that we don't over-order or under-order. Never have we had a system crash when you lose everything (which we all know can be disastrous).
The reports tab is a wonderful feature. From there I can look up gas sales from any timeframe and see how my sales have been month to month, inventory results, price book information, shortcuts for products that have special numbers to them, and even payroll.
With this product we can keep track of cigarette sales (make sure none are missing), lottery sales, and inventory. Just everything can be referenced at the click of a mouse. And, being the manager, I need that access at my fingertips, and so do my assistant managers if I have a question for them.
Also, there is a wonderful tool under the reports tab that will let you know what is a dead item or not selling too much. That way, you know what is hurting your overall GPM. You can mark them down through the price book, and get rid of it. And this way you know not to order that again.

Cons: I can't say that I have a least. They have always have been professional and courteous.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2014-08-24