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What Is Paychex Flex?

Paychex Flex is an all-in-one Payroll & HR solution that you can build on as your business grows or changes. Use it to run payroll and integrate your HR administration, retirement, and insurance management with service the way you want it, and our expert knowledge of the regulations that could affect your business. Get 6 months of free payroll processing & free W2's for a limited time. Click the link to get the details.

Who Uses Paychex Flex?

Choose the right level of technology and support for your business now — while keeping the ability to grow as your needs change.

Paychex Flex Software - Paychex Flex Dashboard
Paychex Flex Software - Paychex Flex Payroll Center

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Reviews of Paychex Flex

Average score

Overall
4.2
Ease of Use
4.2
Customer Service
3.9
Features
4.1
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Michayla
Michayla
Home Care Provider — Personal Care Services in US
Verified LinkedIn User
Individual & Family Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Provided through my previous employer!

5.0 2 weeks ago New

Comments: Content with the services it provided to me at that time, which was through my previous employer. Used about 1.6 years! (1y, 6m)

Pros:

Only used until upgraded to different provider/platform altogether!

Cons:

I never had a problem with this software, honestly. ESPECIALLY compared to some/other providers of the same functions/purpose.

Theresa
owner in US
Food & Beverages, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Paychex flex is easy

5.0 last week New

Comments: Definitely would recommend it. did find it a bit pricy, compared to say Patriot Software, but definitely worth it.

Pros:

The ease of operation, inputting for payroll getting report.

Cons:

At times finding my way around became a bit difficult.

Celine
Lead Graphic Designer in US
E-Learning, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Works okay, but not ideal for larger companies

3.0 2 months ago New

Pros:

I liked that when it came down to being able to see a break down of your pay check, sign up for benefits and get your W2, it was super easy. I never had any issues with this.

Cons:

I was not a fan of us having issues every other to every third hire. Someone almost always had their first paycheck not come in when it was supposed to. It always put you as an employee in a bad position, because you were expecting to be paid when you were told you would be paid. And not getting that first paycheck is kinda a big deal.

Ed
CEO in US
Staffing & Recruiting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Solid solution at an affordable price

5.0 2 months ago

Comments: Paychex Flex has been great to use. It has been good for us.

Pros:

It is easy to use and maintain. Set up was also easy with great support.

Cons:

Some of the more involved things need support...but...it has always provided.

Kari
Licensed Veterinary Technician in US
Veterinary Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Could be more intuitive

5.0 2 months ago New

Pros:

I like the ability to clock in and keep track of my time card and pay details in one place.

Cons:

It’s not always the easiest to navigate through the multiple menus to find what I’m looking for.