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MimeCast Email Security

MimeCast Email Security

What Is MimeCast Email Security?

Protect emails by mitigating risk and utilizing email encryption and threat protection

Who Uses MimeCast Email Security?

Cloud-based email marketing solution that enables businesses to protect emails from spam, phishing, malware and other online threats using secure gateways, URL/attachment protection and more.

MimeCast Email Security Software - 1
MimeCast Email Security Software - 2

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Reviews of MimeCast Email Security

Average score

Overall
4.3
Ease of Use
4.1
Customer Service
4.4
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
David
David
Director of Technology Services in US
Verified LinkedIn User
Law Practice, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great product that just works as expected. Easy to use and manage.

5.0 6 years ago

Comments: Email protection

Pros:

Mimecast is a great product overall and just works as expected. Because it is a SaaS offering, setup and config is quick and easy and the overall reliability has been everything we expected it to be. Mimecast has also continued to innovate and introduce new offerings to enhance our overall security which is key to staying ahead of the curve from our perspective.

Cons:

The only con I have with Mimecast is that the administrative console is not the easiest to navigate and is often slow. While the end user facing components are easy to use and do not require much training, the admin portal seems designed by engineers with less end-user perspective. It is also much slower to navigate than other websites.

shabbir
security analyst in United Arab Emirates
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent in Email Security in protection and handling targeted cyber attacks

5.0 2 years ago

Comments: Mimecast is one of the leading and best email security solutions currently available in the market in terms of email security or threat protection from cyber attacks. 70% of cyber attacks are from phishing and email security requested the firms to implement tools like Mimecast.

Pros:

In terms of blocking phishing attacks, sandboxing, URL filtering, and analysis performing as the best solution in the market. Email archiving and securing the messages and sending large files of some additional features really helps the customers to make use of it.

Cons:

Mimecast is feasible for small or SMB customers as it is expensive and there are other tools that play a bigger role in such a market. Its configurations are not so easy and it takes 2-3 days to synchronize and to completely use its full features.

Lindsey
Lindsey
Marketing & Business Development Coordinator in US
Verified LinkedIn User
Law Practice, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Mimecast....it could be better

3.0 5 years ago

Comments: I'd like to point out that I am approaching this review from a user standpoint. I want to make it clear that I am not part of my company's IT team, and I am aware that this program has contributed to cleaning up our email server and preventing potentially dangerous/harmful emails from entering our network. As a user, I see somethings that could be fixed, but I know that it is overall doing it's intended job which is good enough for now.

Pros:

As a user of this software, I like that I can retrieve ANY of my past emails, even if they have been deleted. It gives me peace of mind that nothing is permanent, and I can keep my inbox organized with minimal emails, knowing that I can access anything at any point. I also appreciate the Mimecast app - I don't have to keep my email on my phone and receive constant updates about what is happening while I am outside of the office. I can log into the Mimecast app at my leisure and see everything that is going on.

Cons:

I just think it is clunky. It is slow, it doesn't always work, and it sometimes disappears from my computer. Seriously - I've had to download and redownload multiple times (with the help of my IT department). I am unsure if that is because of the software itself or because of it's relationship with Outlook and Citrix, but there are definitely some bugs to smooth out. I also think that the search function is not as easy to use as most search functions. It takes a lot of filtering and keyword searching to find what I am looking for, and sometimes it is an impossible job.

Peter
System Administrator in US
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Robust and easy

5.0 3 years ago

Comments: Overall, they have been easy to work with and have a robust solution. The rep we have is responsive and always helpful, which is nice. Support is generally good, though recent years have shown that its getting worse.

Pros:

The level of granularity in policy creation while still being robust and easy to use.

Cons:

Troubleshooting, although easier than some software, can be difficult to do via tracking. We've tried chasing down messages that triggered a policy despite being exempt, only to find it was some nuance of how that one policy worked.

Verified Reviewer
Verified LinkedIn User
Medical Devices, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Mimecast Email Protect

5.0 5 months ago

Comments: Overall Mimecast has been a good solution with decent support. Our largest issue is the huge cost increase year over year that has us looking for other solutions.

Pros:

Mimecast is a great email protection service that provides integrations into other security platforms.

Cons:

The yearly subscription cost jumped over 25% for a renewal.