---
description: Learn more about Doko pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Doko Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Doko](/software/1175372/Doko)

# Doko

Canonical: https://www.capterra.ca/software/1175372/Doko

> Cloud-based chatbot platform for automating customer conversations on WhatsApp, Instagram, Messenger, and web via no-code setup.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Doko?

Businesses and professionals of any size in e-commerce, customer support, sales, HR, education, and professional services seeking to automate customer communication across messaging channels.

## About the vendor

- **Company**: Doko AI
- **Location**: León, Mexico

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: English, Spanish
- **Available Countries**: Mexico

## Features

- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [SAS Viya](https://www.capterra.ca/software/1043140/sas-viya) — 4.4/5 (12 reviews)
2. [kama.ai](https://www.capterra.ca/software/1017085/kama-dei) (0 reviews)
3. [livepro](https://www.capterra.ca/software/165150/livepro) — 4.8/5 (182 reviews)
4. [Slack](https://www.capterra.ca/software/135003/slack) — 4.7/5 (24209 reviews)
5. [WhatsApp](https://www.capterra.ca/software/180345/whatsapp) — 4.7/5 (16466 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1175372/Doko)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10123006/Doko/> |
| en-AE | <https://www.capterra.ae/software/1175372/Doko> |
| en-AU | <https://www.capterra.com.au/software/1175372/Doko> |
| en-CA | <https://www.capterra.ca/software/1175372/Doko> |
| en-GB | <https://www.capterra.co.uk/software/1175372/Doko> |
| en-IE | <https://www.capterra.ie/software/1175372/Doko> |
| en-IL | <https://www.capterra.co.il/software/1175372/Doko> |
| en-IN | <https://www.capterra.in/software/1175372/Doko> |
| en-NZ | <https://www.capterra.co.nz/software/1175372/Doko> |
| en-SG | <https://www.capterra.com.sg/software/1175372/Doko> |
| en-ZA | <https://www.capterra.co.za/software/1175372/Doko> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Doko","description":"Doko is a cloud-based chatbot creation platform that connects business messaging channels with AI trained on company-specific knowledge. Businesses set up chatbots without coding by answering a questionnaire and uploading documents, FAQs, or website content.\n\nTeams use Doko to handle customer questions, capture leads, book appointments, manage support tickets, and recommend products across WhatsApp, Instagram, Messenger, and web. It also supports abandoned cart recovery, order management, and live chat handoff to human agents.\n\nIntegrations include Shopify, HubSpot, Google Calendar, Zendesk, and custom API endpoints. Contact management, campaign tools, and a real-time analytics dashboard help teams monitor conversations and follow up with customers.\n\nDoko suits businesses of any size in e-commerce, customer support, sales, HR, education, and professional services. A free tier and pay-as-you-go credits make it accessible to small teams and scalable for larger operations.","url":"https://www.capterra.ca/software/1175372/Doko","@id":"https://www.capterra.ca/software/1175372/Doko#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication"},{"@id":"https://www.capterra.ca/software/1175372/Doko#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Doko?","@type":"Question","acceptedAnswer":{"text":"Doko is a cloud-based chatbot creation platform that connects business messaging channels with AI trained on company-specific knowledge. Businesses set up chatbots without coding by answering a questionnaire and uploading documents, FAQs, or website content.Teams use Doko to handle customer questions, capture leads, book appointments, manage support tickets, and recommend products across WhatsApp, Instagram, Messenger, and web. It also supports abandoned cart recovery, order management, and live chat handoff to human agents.Integrations include Shopify, HubSpot, Google Calendar, Zendesk, and custom API endpoints. Contact management, campaign tools, and a real-time analytics dashboard help teams monitor conversations and follow up with customers.Doko suits businesses of any size in e-commerce, customer support, sales, HR, education, and professional services. A free tier and pay-as-you-go credits make it accessible to small teams and scalable for larger operations.","@type":"Answer"}},{"name":"Who Uses Doko?","@type":"Question","acceptedAnswer":{"text":"Businesses and professionals of any size in e-commerce, customer support, sales, HR, education, and professional services seeking to automate customer communication across messaging channels.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/1175372/Doko#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Doko","position":3,"item":"/software/1175372/Doko","@type":"ListItem"}]}]}
</script>