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365villas
What Is 365villas?
365Villas Property Management Software provides the industry's perfect combination of powerful and comprehensive feature-functionality, user-friendliness, and value for money, all underpinned by a strong commitment to exceptional customer service.
Powered by our unique Integrated Architecture, 365Villas delivers twice the productivity gains available from other leading systems, and comes with optional channel manager, integrated website solutions, and more.
Who Uses 365villas?
Ideal for Property Professionals with 10 to 200 properties.
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Reviews of 365villas
Try it and you will never regret
Comments:
Long story short: I was keeping an eye on 365villas property management software for 3 years. It was hard decision to start using vacation rental management software knowing that it could be way behind in properties management comparing to hotel field.
When I knew that a trusted professional from hotel field start working where I decided to go ahead. Support team, it all because of you!
It was not love from from sign, I had to give it a time and write dozen of emails to support team, expecting anwers in seconds. Guys from support were strong enough to handle my preassure and now I could definitely say that I will not change this PMS to any other. If you relax, give it a time and remember that vacation rentals software are young in comparison to hotel than 365villas is definitely the best to try.
Latest update is simply brilliant!
Pros:
New software update is just fabulous! Price is very competitive
Cons:
Previously in 2017 support was not great, good that ts has improved significantly
Alternatives Considered:
A flexible and dynamic package suitable for all our apartment and villa rental administrative needs
Comments: The support staff are friendly and accessible, they are quick to respond in the case of any issues. We have always had a good relationship with the 365 Team who seem genuinely eager to help.
Pros:
Dynamic, updated regularly, easy to use, quick, functional
Cons:
It would be interesting to know how we could use the package for more of our invoicing needs, rather than running a separate package, but I appreciate it is not an accounting package.
365villas.com Response
5 months ago
Dear Ben, Thanks for the wonderful review. Regarding invoicing, the system caters extensively to booking invoicing and owner invoicing needs. Everything is automated in accordance with settings choices. We think you are referring to bespoke stand-alone invoices for miscellaneous needs. If so, these can be generated from the Expense and Cashflow Management section of our Integrated Accounting module. We are also in the process of implementing a lot of enhancements in this general area, so will reach out to you for specific suggestions. Thanks, The 365Villas Team
Alternatives Considered:
Comprehensive Product with Great Support
Comments: The software is comprehensive and the 365villas team are easy to work with.
Pros:
365villas provides a full service software that suits our Caribbean based business. The 365villas team are knowledgeable, efficient and easy to work with.
Cons:
It has taken longer than we expected to integrate into our website, but we can't fault the team on their assistance.
industrie's leading software - A nightmare
Comments: It was a nightmare. Nearly every time we received a new deadline when our website should work properly. Deadlines were displaced without clear communications to the customer. Although their product without multilanguage functionality was useless for us and it was definitely not our fault that it was not working, we were supposed to pay nearly the full amount. I have spoken with other customers that are having same problems and these guys are still calling their selves as world's leading solution in that market... That's ridiculous
Pros:
- Some employees really tried to help us. - Sales presentation is really good
Cons:
- their software especially the WordPress website is not ready to be sold as a product that is working properly. - the WordPress theme is full of bugs - the multilanguage function is not working - most of the time I was writing translations and bug lists - communication with the team was not working. Waiting for feedback for more than a week although there were a lot of problems with our project - always delay in delivering or bug fixing - no confession about their missing delivery of a working product - cooperation partners like Rentals United did not work as promised
365villas.com Response
5 years ago
97.5% of our reviews are very positive. Here is a copy of the German website Jan Kramer is supposedly so upset about: http://krame22.websites.365villas.com/de/ It's a new theme. We made clear at the start it would take time to deliver everything in German - which we did. After his trial, Mr Kramer confirmed he liked our functionality better than what he could find in Germany or his current PMS and was willing to wait. Mr Kramer is actually upset because he signed up to Rentals United thinking they'd connect to a German channel he wanted. When this turned out otherwise, he demanded refunds from us both. This matter had nothing to do with us. Nonetheless, we still tried to help him. Mr Kramer seems to be a start-up with little activity. He has held the threat of this review over us to try to extort a refund when none is due. We refused to bow to it. He also made many legal threats. None has materialised. Other providers should beware before partnering with Mr Kramer.
Alternatives Considered:
This is a great Management Software
Comments: This is a very complete software, I've been using it for 6+ years and even though there are lots of options in the market for this kind of business, I feel 365Villas nails it perfectly. For a new user it might be very overwhelming to learn how to use it, but once you get a grip everything feels easy and logical.
Pros:
I like the flexibility of customized templates for everything, makes my job a lot easier and faster.I believe all the month by month improvements make a very big difference, it feels like the software moves forward with new technology perfectly.
Cons:
I believe the financial part needs a little improvement, the configuration of services, taxes, etc. can be a little overwhelming sometimes for the Administrator and accounting in general, specially for the owner reports at the end of the month.
