---
description: Learn more about IT Retail pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: IT Retail Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Convenience Store Software](/directory/30838/convenience-store/software) > [IT Retail](/software/113668/retail-professional)

# IT Retail

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> IT Retail is a modern cloud-based POS built for grocery stores, convenience stores, ethnic markets, and fish and meat markets
> 
> Verdict: Rated **4.6/5** by 22 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses IT Retail?

Built by grocery store owners, IT Retail enables you to speed up checkout, track inventory in real-time, and grow profits with tools designed specifically for grocers, not generic retailers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 22 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: POS Nation
- **Location**: Charlotte, US
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$69.00
- **Pricing model**: Per Feature
- **Pricing Details**: Pricing is on a monthly subscription basis, starting from $69 per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Anguilla, Antigua and Barbuda, Aruba, Bermuda, Cuba, Dominican Republic, Guadeloupe, Guatemala, Honduras, Martinique, Nicaragua, Puerto Rico, Saint Lucia, Saint-Pierre-et-Miquelon, Turks and Caicos Islands, US Virgin Islands, United States

## Features

- Accounting Integration
- Barcode/Ticket Scanning
- Customer Accounts
- Discount Management
- Electronic Signature
- Employee Management
- Gift Card Management
- Inventory Management Software
- Inventory Tracking
- Lottery Management
- Loyalty Program
- Mobile Access
- Multi-Location
- Price/Margin Management
- Pricing Management
- Reporting & Statistics
- Returns Management
- Returns Tracking
- Sales Reports
- Touch Screen

## Integrations (3 total)

- Mailchimp
- QuickBooks Online Advanced
- eCommerce

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Convenience Store Software](https://www.capterra.ca/directory/30838/convenience-store/software)

## Related Categories

- [Convenience Store Software](https://www.capterra.ca/directory/30838/convenience-store/software)
- [Retail POS System Software](https://www.capterra.ca/directory/31656/retail-pos-system/software)
- [Point of Sale Software](https://www.capterra.ca/directory/20052/point-of-sale/software)

## Alternatives

1. [RetailEdge](https://www.capterra.ca/software/76636/retailedge) — 4.8/5 (186 reviews)
2. [Epos Now](https://www.capterra.ca/software/152638/epos-now) — 3.8/5 (713 reviews)
3. [Shopify](https://www.capterra.ca/software/83891/shopify) — 4.5/5 (6668 reviews)
4. [PayPal](https://www.capterra.ca/software/179251/paypal) — 4.6/5 (26301 reviews)
5. [Lightspeed Retail](https://www.capterra.ca/software/120491/lightspeed-retail) — 4.0/5 (975 reviews)

## Reviews

### "Competent Compassionate Understanding and Bright" — 5.0/5

> **Adrian** | *May 14, 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: The user interface, how easy it is to use the actual software.
> 
> **Cons**: I don't know if there are language settings. If there are I'd like that and think that would be helpful.
> 
> It was just really great. The person who helped me \[sensitive content hidden\] was very helpful patient bright and understanding and also communicated things very feasibly. She also helped in being able to navigate certain things and let me know of things I did not know before hand.

-----

### "\[sensitive content hidden\] is the best\!" — 5.0/5

> **Enrique** | *June 26, 2024* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: What I like the most about IT retail is that it’s Fast \& efficient.
> 
> **Cons**: There are NO cons on what I least liked about IT RETAIL
> 
> I would describe my overall experience with IT retail as great\!

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### "The Worst System Imaginable" — 1.0/5

> **Rhonda** | *May 31, 2024* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: There is literally nothing positive I can say about this system. It is hard to set up, hard to use, slow processor, just simply horrible.
> 
> **Cons**: The customer service is non-existent. Their reps literally yelled at my staff when calling in to get assistance with the numerous issues.  In one week we spent over 10 hours on trouble calls.  They promised quickbooks integration that would offer quality reports, they don't.  The sales reports suck.  The restaurant pos is horrid and has so many glitches that they will not address.  The retail point of sale is awful and half of the time rings things up incorrectly.  You can enter an item in, save it, and then poof it's gone.  If I could get my money back I would.  RUN AWAY FROM THIS SYSTEM\!
> 
> The worst possible customer service experience in my entire life with anything.  I have had better customer service by a girl scout selling cookies than this group of so called "professionals".  The product does not do what they say it does.  Do not be duped into buying this system.  You will regret it.  They had to pay off the people on their website to get those reviews because I cannot imagine anyone liking this system unless they have 5 products and nothing else. Again, save yourself the heartache and aggravation and do it by pencil and paper if you have to before you buy this junk.

-----

### "excellent" — 5.0/5

> **Zaman** | *May 15, 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: andres work really well setup the system quick.
 Really like the service.
> 
> **Cons**: there is nothing which i dont like everything going perfect
> 
> excellent service setup very quick we transfer our data from another system very quick

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### "Very useful" — 5.0/5

> **Kelly** | *May 16, 2024* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: I like that the backend is synced via cloud to the front end
> 
> **Cons**: I wish I would be able be more hands on with settings

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## Links

- [View on Capterra](https://www.capterra.ca/software/113668/retail-professional)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/113668/RETAIL-Professional/> |
| en-AE | <https://www.capterra.ae/software/113668/retail-professional> |
| en-AU | <https://www.capterra.com.au/software/113668/retail-professional> |
| en-CA | <https://www.capterra.ca/software/113668/retail-professional> |
| en-GB | <https://www.capterra.co.uk/software/113668/retail-professional> |
| en-IE | <https://www.capterra.ie/software/113668/retail-professional> |
| en-IL | <https://www.capterra.co.il/software/113668/retail-professional> |
| en-IN | <https://www.capterra.in/software/113668/retail-professional> |
| en-NZ | <https://www.capterra.co.nz/software/113668/retail-professional> |
| en-SG | <https://www.capterra.com.sg/software/113668/retail-professional> |
| en-ZA | <https://www.capterra.co.za/software/113668/retail-professional> |
| es | <https://www.capterra.es/software/113668/retail-professional> |
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| es-CL | <https://www.capterra.cl/software/113668/retail-professional> |
| es-CO | <https://www.capterra.co/software/113668/retail-professional> |
| es-CR | <https://www.capterra.co.cr/software/113668/retail-professional> |
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| es-PA | <https://www.capterra.com.pa/software/113668/retail-professional> |
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| fr-CA | <https://fr.capterra.ca/software/113668/retail-professional> |
| fr-LU | <https://www.capterra.lu/software/113668/retail-professional> |

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