--- description: Learn more about Bitrix24 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bitrix24 Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Bitrix24](/software/113540/bitrix24) # Bitrix24 Canonical: https://www.capterra.ca/software/113540/bitrix24 Page: 1 / 42\ Next: [Next page](https://www.capterra.ca/software/113540/bitrix24?page=2) > Cloud-based or on-premises workspace with vibe coding, CRM, project management, team chat, HR tools, and a website builder. > > Verdict: Rated **4.2/5** by 1009 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bitrix24? Businesses of all sizes across legal, retail, travel, real estate, and consulting industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 1009 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bitrix24 - **Location**: Alexandria, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Chinese, English, French, German, Indonesian, Italian, Japanese, Malay, Polish, Portuguese, Russian, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Albania, Andorra, Austria, Bahrain, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, China, Colombia, Croatia, Cyprus, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary and 36 more ## Features - Appointment Scheduling Software - Attendee Management - Automated Routing - Business Process Automation - Calendar Management - Call Routing - Capacity Management - Channel Management Software - Click Tracking - Client Management - Client Tracking - Content Publishing Options - Dashboard Software - Data Storage Management - Document Capture - Donation Management Software - Donor Management - Expense Tracking - Feedback Management - For Insurance Industry - For Religious Organizations - For Salons and Spas - Forms Creation & Design - Goal Setting/Tracking - Knowledge Management Software - Member Database - Membership Management Software - Multi-Channel Communication - Multi-Channel Data Collection - Multi-User Collaboration - Pre-built Templates - Price and Cost Calculations - Prioritization - Private Network - Product Configurator Software - Project Planning/Scheduling - Project Tracking Software - Real-Time Chat - Real-time Consumer-facing Chat - Registration Management - Reporting/Project Tracking - Resource Scheduling - Scheduling Software - Support Ticket Management - Task Management Software - Time & Expense Tracking - Time Tracking Software - Visual Analytics - Workflow Automation - Workflow Configuration ... and 255 more features ## Integrations (27 total) - 1C EV Charging - 3CX - Adobe Acrobat - Asterisk - Calendly - ChatArchitect - Claude - ComplyAdvantage - Data Studio - Google Analytics - Google Drive to OneDrive Migration Tool - Greenway Health Pay - HubSpot Sales Hub - Intuit Mailchimp Email Marketing - Jira ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Project Management Software](https://www.capterra.ca/directory/30002/project-management/software) ## Related Categories - [Project Management Software](https://www.capterra.ca/directory/30002/project-management/software) - [AI Marketing Tools](https://www.capterra.ca/directory/34136/ai-marketing-tools/software) - [Internal Communications Software](https://www.capterra.ca/directory/31014/internal-communications/software) - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Workflow Management Software](https://www.capterra.ca/directory/30091/workflow-management/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (19024 reviews) 2. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (7010 reviews) 3. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4493 reviews) 4. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (745 reviews) 5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5865 reviews) ## Reviews ### "A Great value Project Management platform." — 5.0/5 > **Ansuman** | *July 29, 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: It has impressive set of business collaboration tools in one platform, including CRM, project management, task tracking, team communication, document sharing, and workflow automation. I liked the level of customization available and the ability to manage multiple business processes without needing separate applications. > > **Cons**: The platform includes many features, which can make the interface feel overwhelming for first-time users. Some advanced settings take time to learn, and performance can occasionally slow down when working with large amounts of data. Customer support is helpful but response times can vary. > > It has been a reliable platform for managing projects, collaborating with teams, and organizing day-to-day business operations. The combination of CRM, communication, and task management tools improves productivity and keeps work centralized. ----- ### "Good for a small business that does not use a ton of app integration" — 3.0/5 > **Zaina** | *January 2, 2026* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: Task automation makes daily work flow easier and in return saves my time to do more meaningful tasks with my time. You can integrate many other apps as well to make this even more efficient for your business, however some of them do not work or are out of date. > > **Cons**: The app sometimes crashes and forces a log out which can interrupt work flow. I have yet to contact customer support to have this resolved. Support can be limited with the app and they often guide you to their FAQ or support pages rather than having tailored support. > > The app was helpful but still a bit dated and clunky to use. We did not ultimately end up using this program and subscribing due to some technical errors with the program. It needs more work on their integration being seamless for the users. ----- ### "Bitrix4 for CRM\!" — 5.0/5 > **Shenella** | *January 24, 2026* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: Centralized point for all CRM and communication workflows. Keeps it all on one place at a good price \! Extensive options available for customization which helps make the software really a part of the business\! Offers great tools for take management. > > **Cons**: Initial set up takes time as it is not an easy software to use at first. Customer support is not that great and it can take days to solve issues within the software. > > The software took some getting used to as it is a little complicated to learn at first. However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep switching between apps to keep track of tasks and workflows. ----- ### "bitrix24den" — 4.0/5 > **Denis** | *September 16, 2026* | Transportation/Trucking/Railroad | Recommendation rating: 6.0/10 > > **Pros**: comprehensive all-in-one platform with strong collaboration features with great value compared to buying multiple tools. > > **Cons**: Customer support could be better and customizations and advanced automations require extra effort, also steep learning curve compared to other CRMs. > > I appreciate the CRM, project management, and collaboration tools. However, take note that the platform's extensive functionality comes with added complexity and a learning curve. ----- ### "A good all-round platform" — 4.0/5 > **Verified Reviewer** | *November 27, 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: It was a versatile platform with lots of functionality. The user interace was mostly intuitive and easy to use. > > **Cons**: I didn't find the CRM as functional as other CRMs I have used, but it was still sufficient for what we needed it for. > > My overall experience was positive. The platform met our needs for remote work connection, CRM, documentation, and more. ----- Page: 1 / 42\ Next: [Next page](https://www.capterra.ca/software/113540/bitrix24?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/113540/bitrix24) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data