--- description: Learn more about Bitrix24 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bitrix24 Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Bitrix24](/software/113540/bitrix24) # Bitrix24 Canonical: https://www.capterra.ca/software/113540/bitrix24 Page: 1 / 41\ Next: [Next page](https://www.capterra.ca/software/113540/bitrix24?page=2) > Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. > > Verdict: Rated **4.2/5** by 999 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bitrix24? Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 999 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bitrix - **Location**: Alexandria, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, English, French, German, Indonesian, Italian, Japanese, Malay, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Automated Attendant - Automated Routing - Automatic Call Distribution - Campaign Management Software - Capacity Management - Channel Management Software - Click Tracking - Client Management - Client Tracking - Commission Management - Content Library - Content Publishing Options - Customer Engagement Software - Dashboard Software - Data Storage Management - Document Capture - Donation Management Software - Donor Management - Expense Tracking - Feedback Management - Financial Management Software - For Call Centers - For Financial Institutions - For Insurance Industry - For Religious Organizations - For Salons and Spas - Forms Creation & Design - Integrated Business Operations - KPI Monitoring - Labor Forecasting - Lead Generation Software - Marketing Automation Software - Marketing Calendar - Mass Texting - Member Database - Membership Management Software - Pipeline Management - Pre-built Templates - Prioritization - Process Modeling & Designing - Project Planning/Scheduling - Real Time Editing - Real-time Consumer-facing Chat - Registration Management - Resource Scheduling - Scheduling Software - Time & Expense Tracking - Visual Analytics - Workflow Automation - Workflow Configuration ... and 277 more features ## Integrations (89 total) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Authorize.Net Connector - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox ... and 74 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) - [Project Management Software](https://www.capterra.ca/directory/30002/project-management/software) - [Small Business CRM Software](https://www.capterra.ca/directory/31583/small-business-crm/software) - [AI Marketing Tools](https://www.capterra.ca/directory/34136/ai-marketing-tools/software) - [Project Planning Software](https://www.capterra.ca/directory/31598/project-planning/software) ## Alternatives 1. [monday.com AI Work Platform](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6080 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18800 reviews) 3. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1471 reviews) 4. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5841 reviews) 5. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13628 reviews) ## Reviews ### "Great if you are linking sales to projects." — 4.0/5 > **Amir** | *May 5, 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: It has both traditional and agile tools. You can have a Gantt chart as well as Boards and so on. It also combines projects with CRM, which is great for many project-based companies. > > **Cons**: It is a bit too complicated to use. It is not as intuitive as similar software applications in the market. While it is powerful, it is a bit confusing. > > It was ok. I managed a number of projects with it while linking it to our sales department. It was good because we didn't have to jump from one software to another. ----- ### "My experience with Bitrix24" — 5.0/5 > **Muna** | *January 26, 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Bitrix24 now is that it brings many tools into one platform. Task management, CRM, and team communication are well integrated > > **Cons**: What I like least about Bitrix24 now is that it can feel overwhelming at first. There are many features and settings, which makes the learning curve a bit steep for new users. > > There are many features and settings, which makes the platform feel complex and overwhelming for new users. It takes time to understand and use all the tools effectively. ----- ### "A Great value Project Management platform." — 5.0/5 > **Ansuman** | *July 29, 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: It has impressive set of business collaboration tools in one platform, including CRM, project management, task tracking, team communication, document sharing, and workflow automation. I liked the level of customization available and the ability to manage multiple business processes without needing separate applications. > > **Cons**: The platform includes many features, which can make the interface feel overwhelming for first-time users. Some advanced settings take time to learn, and performance can occasionally slow down when working with large amounts of data. Customer support is helpful but response times can vary. > > It has been a reliable platform for managing projects, collaborating with teams, and organizing day-to-day business operations. The combination of CRM, communication, and task management tools improves productivity and keeps work centralized. ----- ### "Bitrix4 for CRM\!" — 5.0/5 > **Shenella** | *January 24, 2026* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: Centralized point for all CRM and communication workflows. Keeps it all on one place at a good price \! Extensive options available for customization which helps make the software really a part of the business\! Offers great tools for take management. > > **Cons**: Initial set up takes time as it is not an easy software to use at first. Customer support is not that great and it can take days to solve issues within the software. > > The software took some getting used to as it is a little complicated to learn at first. However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep switching between apps to keep track of tasks and workflows. ----- ### "A good all-round platform" — 4.0/5 > **Verified Reviewer** | *November 27, 2025* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: It was a versatile platform with lots of functionality. The user interace was mostly intuitive and easy to use. > > **Cons**: I didn't find the CRM as functional as other CRMs I have used, but it was still sufficient for what we needed it for. > > My overall experience was positive. The platform met our needs for remote work connection, CRM, documentation, and more. ----- Page: 1 / 41\ Next: [Next page](https://www.capterra.ca/software/113540/bitrix24?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/113540/bitrix24) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data