What Is Kigo?

Kigo is the trusted global platform for short-term management professionals, enabling companies to effortlessly expand their property portfolio and drive revenue. Companies around the world use Kigo's complete vacation rental software solution to easily manage bookings and inquiries across multiple properties in their portfolios. With solutions including channel management, websites, payments, operations, maintenance and more, we're here to help take your business to the next level.

Who Uses Kigo?

Kigo is designed for vacation rental management professionals with any number of properties and any level of experience. We're here to support your unique business needs.

Where can Kigo be deployed?

Cloud-based
On-premise

About the vendor

  • RealPage
  • Located in Richardson, U.S.
  • Founded in 2015

Kigo support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Brazil, Canada, United States

Languages

English, French, German, Italian, Russian and 1 others

About the vendor

  • RealPage
  • Located in Richardson, U.S.
  • Founded in 2015

Kigo support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Brazil, Canada, United States

Languages

English, French, German, Italian, Russian and 1 others

Kigo videos and images

Kigo Software - Kigo Channel Manager
Kigo Software - Kigo Websites
Kigo Software - Operations Manager
Kigo Software - Reservations / booking software
View 5 more
Kigo video
Kigo Software - Kigo Channel Manager
Kigo Software - Kigo Websites
Kigo Software - Operations Manager
Kigo Software - Reservations / booking software

Compare Kigo pricing with similar products

US$59.00/month
Free Version
Free Trial
Pricing not provided by vendor
Free Version
Free Trial
(0)
Pricing not provided by vendor
Free Version
Free Trial
US$49.00/month
Free Version
Free Trial

Features of Kigo

  • Contact Management Software
  • For Vacation Rentals
  • Guest Communications
  • Guest Experience Management
  • Lead Management Software
  • Online Booking
  • Owner Statements
  • Payment Processing Software
  • Reservations Management
  • Vendor Management Software
  • Work Order Management

Alternatives to Kigo

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Property management and guest experience software for short term rental managers who want to scale a grow their businesses. Learn more about Hostfully Property Management Platform
The only tool you need for your short-term rentals. Job done. Save hours every week with automated messages, smart rates and much more. Learn more about Uplisting
BrightSide is a complete management solution for your vacation rental management company offering custom solutions and integrations
Online bookings and guest management system that provides reservation sources tracking, group reservations, calendar with reminders. Learn more about ResNexus
MyVR's all-in-one property management software & channel manager provides the tools and flexibility you need to scale your business. Learn more about MyVR
Booking With Ease helps property management companies, complexes, and individual owners increase revenue and occupancy with a full PMS
Powerful vacation rental software with Channel Manager that does not charge fees on OTAs and will boost your bookings and revenue. Learn more about Avantio
All-In-One Software including 8 state-of-the-art vacation rental software tools. All at no cost to you.
elina reservations and property management software. Smarter solutions for direct bookings, payments, guest experience and more.
Rent Manager property management software is for companies—global enterprises and mom-and-pops—that manage all varieties of properties.
NewBook is a powerful property management suite helping accommodation providers boost revenue and bookings and streamline operations.
Manage hundreds of listings all-in-one software solution for managing vacation rentals on Airbnb, Booking.com, Expedia, Vrbo and more.

Reviews of Kigo

Average score

Overall
3.7
Ease of Use
3.7
Customer Service
3.7
Features
3.8
Value for Money
3.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Tom
Tom
3rd Party Sales Executive Recruiter in U.S.
Verified LinkedIn User
Telecommunications, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Great company, real people

5.0 4 years ago

Pros:

Been with them for going on 4 years now and although like all companies they had some growing pains but their ultra positive attitude and work ethic have really made a great product

Cons:

Nothing really, they are adding news api’s and services all the time

Kigo Response

4 years ago

Dear Tom, Thank you for your kind words and for your trust. We'll keep working hard to make sure you stay a happy member of our family. The Kigo team

Laurens
Owner in Austria
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Great!!! Please read my rating in detail. I have very specific requests.

5.0 last week New

Comments: Tracking for ads doesn't work well because we can't put a tag on the check-out page. Please also look at the rating description I did on the site before this. Everything else I like. I would like to work with you for a long time. We will grow further and might need to discuss pricing then. It's a quite high percentage to pay when we have more properties. We try to double every year.

RealPage Response

2 days ago

Hi Laurens, thank you so much for this great review & feedback! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime, and Our Customer Success team will look into your comments.

Alina
Owner in U.S.
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Kigo everyday user

3.0 last week New

Comments: Customer support is good but the system itself is confusing and not user friendly

Pros:

Calendar availability. Guest communication

Cons:

Document management. Cleaning vendors schedule

RealPage Response

2 days ago

Hi Alina, first of all, thank you so much for sharing your feedback with us—we really value your input and flagging up areas where we can further improve. We're happy to hear you like our Calendar and GuestXP! Our Customer Sucess Team will reach out to you, to see what we can do to make you feel more confident with these other features.

Dayana
Manager in U.S.
Hospitality, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Kigo

4.0 last week New

Comments: So far it's ok

Pros:

Easy feature, easy to use best customer services

Cons:

Taxes has to be made manually, inspection don't have check list and don't have a place to upload the pictures for inspection and housekeeping

RealPage Response

2 days ago

Hi Dayana, thank you so much for taking the time to leave us a rating. We are looking forward to keep working together!

Graham
Graham
Managing Director in U.K.
Verified LinkedIn User
Hospitality, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Very expensive - old software

4.0 4 years ago

Comments: One more thing - to get support you need to speak to people in Barcelona so be prepared to pay the additional international call costs - no live chat exists

Pros:

This is stable software - it works well and this is because it is an old legacy product. As such dont expect developements or progress, it is how it is and they are unwilling to risk breaking anything by changing anything. Take this as either a positive or a negative up to you. Personally it is the opposite of agile which is really where you need to be aiming for in the future.

Cons:

One issue is they appear to have had to shoehorn in certain aspects maybe where channels etc have changed API - as such the interface is unintuitive and rather dated feeling. The main reason I do not recommend this software is their charging model. They charge a percentage of all bookings (okay I guess) - even direct booking not via channels (still maybe ok I guess) - HOWEVER! They still charge their commission even on cancelled bookings!!!! Even direct cancelled bookings!! Eg if you have a large corporate multi month guest who decides to cancel well in advance you can end up paying hundreds/ thousands in fees. This is wholly unacceptable - AVOID

Kigo Response

4 years ago

Dear Graham, Thank you for your feedback. At Kigo, our goal is to serve our clients above all else, and it was with this in mind that we had decided to maintain the Kigo Legacy platform for the last 4 years, to accommodate our existing Kigo Legacy customers. However, since day 1 we informed all our customers that we wouldn't develop additional features to the old platform and we immediately removed the platform from sale. The Kigo Legacy solution hasn't been in the market since 2014. We focus all our efforts in our current Kigo platform which combines everything you need to run your business more effectively from a single solution. Our Nº1 mission is to provide a software that helps you grow and scales up seamlessly with your business. If you are ready to move to our innovative software, please know that we are committed to working together to provide you with the best experience possible. Kind regards, The Kigo Team