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VIZOR IT Asset Management

VIZOR IT Asset Management

What Is VIZOR IT Asset Management?

VIZOR is an ITIL best practice helpdesk issue tracking solution for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. VIZOR is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Try now for Free.

Who Uses VIZOR IT Asset Management?

VIZOR is for users who want the provision of effective infrastructure and end-user support. The target needs identification, management and resolution of incidents and problems.

VIZOR IT Asset Management Software - IT Asset Management Dashboard
VIZOR IT Asset Management Software - Detailed Network Device Discovery
VIZOR IT Asset Management Software - Automated Email Notifications and Reminders
VIZOR IT Asset Management Software - Barcode Check in / check out
VIZOR IT Asset Management Software - IT Service Request Portal

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VIZOR IT Asset Management

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Reviews of VIZOR IT Asset Management

Average score

Overall
4.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

4
100%
Ludwig
Technology Executive in Belgium
Computer Software, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

ITSM Evaluation of Vizor Helpdesk

4.0 6 years ago

Comments: During our ITSM product evaluation this product ended up in the top-3, but eventually a different solution was chosen by our team. Anyhow a very valuable ITSM solution.

Pros:

List of strong points: Deep search and combining of search criteria. Very simple and compact user interface, not too fancy, just what it needs to be. Tree of smart drop down levels. Automatic reply by email from the system. Knowledge base for incident resolution. Possibility to link to sharepoint and oneNote. extensive list of reports.

Cons:

It is not always very clear what is standard and what can be done via integration services from the Vizor company.