Who Uses VIZOR IT Asset Management?

VIZOR is for users who want the provision of effective infrastructure and end-user support. The target needs identification, management and resolution of incidents and problems.

What Is VIZOR IT Asset Management?

VIZOR is an ITIL best practice helpdesk issue tracking solution for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. VIZOR is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Try now for Free.

VIZOR IT Asset Management Details

Vector

http://www.vector-networks.com

Founded 1992

VIZOR IT Asset Management Software - Dashboards
VIZOR IT Asset Management Software - IT Purchases
VIZOR IT Asset Management Software - Inventory Data
VIZOR IT Asset Management Software - Knowledge base
VIZOR IT Asset Management Software - Request Portal
VIZOR IT Asset Management video
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VIZOR IT Asset Management Software - Dashboards - thumbnail
VIZOR IT Asset Management Software - IT Purchases - thumbnail
VIZOR IT Asset Management Software - Inventory Data - thumbnail
VIZOR IT Asset Management Software - Knowledge base - thumbnail
VIZOR IT Asset Management Software - Request Portal - thumbnail

VIZOR IT Asset Management pricing overview

See pricing plans

VIZOR IT Asset Management does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor See pricing details

Free Version

No

Free Trial

VIZOR IT Asset Management deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • Live Online
  • Webinars
  • Documentation
  • Videos

VIZOR IT Asset Management Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking Software
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Calendar Management
  • Check-in/Check-out
  • Compliance Management
  • Contract/License Management
  • Cost Tracking
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Depreciation Management
  • Dispatch Management
  • Disposal Management
  • Document Management Software
  • Equipment Maintenance Software
  • Equipment Tracking
  • Fixed Asset Management Software
  • Historical Reporting
  • IT Asset Tracking
  • Inventory Management Software
  • Inventory Tracking
  • Location Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Purchase Order Management
  • RFID Scanning
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Search/Filter
  • Status Tracking
  • Tagging
  • Third Party Integrations
  • User Management
  • Work Order Management
  • Workflow Management Software

View full list of Asset Tracking Software

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  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
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  • Audit Trail
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • CMMS Software
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  • Cost Tracking
  • Customizable Fields
  • Customizable Reports
  • Dashboard Creation
  • Document Management Software
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  • Equipment Management
  • Equipment Tracking
  • Facility Management Software
  • Facility Scheduling
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  • Historical Reporting
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  • IT Asset Tracking
  • Inspection Management
  • Inventory Management Software
  • Inventory Tracking
  • Job Management
  • Maintenance Management Software
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Parts Management
  • Preventive Maintenance Software
  • Purchase Order Management
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Software License Management
  • Task Scheduling
  • Third Party Integrations
  • Warranty Tracking
  • Work Order Management
  • Workflow Management Software

View full list of EAM Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Accounting
  • Asset Management
  • Asset Tracking Software
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Calendar Management
  • Compliance Management
  • Contract/License Management
  • Cost Tracking
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Depreciation Management
  • Disposal Management
  • Document Management Software
  • Document Storage
  • Equipment Maintenance Software
  • Equipment Tracking
  • Fixed Asset Management Software
  • Historical Reporting
  • IT Asset Tracking
  • Inspection Management
  • Inventory Management Software
  • Inventory Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Purchase Order Management
  • RFID Scanning
  • Real Time Data
  • Remote Access/Control
  • Reporting & Statistics
  • Resource Management Software
  • Role-Based Permissions
  • Status Tracking
  • Task Management Software
  • Third Party Integrations
  • User Management
  • Work Order Management
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View full list of Fixed Asset Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Automated Routing
  • CRM Software
  • Call Center Management
  • Chat/Messaging
  • Client Portal
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
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  • Email Templates
  • Feedback Management
  • Help Desk Management
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  • Interaction Tracking
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat Software
  • Macros/Templated Responses
  • Monitoring
  • Multi-Channel Communication
  • Network Monitoring Software
  • Performance Metrics
  • Prioritization
  • Real Time Notifications
  • Real-Time Chat
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Management
  • Workflow Configuration
  • Workflow Management Software

View full list of Help Desk Software

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  • Activity Dashboard
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  • Alerts/Notifications
  • Asset Management
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  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Change Management Software
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  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customizable Branding
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  • Dashboard Creation
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  • Data Visualization Software
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  • Incident Management Software
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  • Inventory Tracking
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  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
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  • Self Service Portal
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  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management Software
  • Third Party Integrations
  • User Management
  • Workflow Management Software

View full list of IT Asset Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Capacity Management
  • Change Management Software
  • Chat/Messaging
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Customizable Branding
  • Customizable Reports
  • Dashboard Software
  • Data Import/Export
  • Data Visualization Software
  • Event Logs
  • IT Asset Tracking
  • IT Reporting
  • IT, Server & Network Monitoring Software
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  • Inventory Management Software
  • Issue Auditing
  • Knowledge Management Software
  • License Management Software
  • Maintenance Scheduling
  • Monitoring
  • Patch Management Software
  • Performance Metrics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • SSL Security
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On Software
  • Task Management Software
  • Third Party Integrations
  • Ticket Management
  • Uptime Reporting
  • User Management
  • Workflow Management Software

View full list of IT Management Software

  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Management
  • Audit Management
  • CRM Software
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  • Configurable Workflow
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View full list of IT Service Software

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  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
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  • Availability Management
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View full list of ITSM Software

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  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
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View full list of Issue Tracking Software

VIZOR IT Asset Management Alternatives

More VIZOR IT Asset Management alternatives

VIZOR IT Asset Management Reviews

Read all reviews

Overall rating

4/5

Average score

Ease of Use 3
Customer Service Software 5
Features 4
Value for Money 4

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Write a Review!
Ludwig W.
Technology Executive
Computer Software, 51-200 Employees
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2018-09-27

"ITSM Evaluation of Vizor Helpdesk"

Comments: During our ITSM product evaluation this product ended up in the top-3, but eventually a different solution was chosen by our team. Anyhow a very valuable ITSM solution.

Pros: List of strong points:
Deep search and combining of search criteria. Very simple and compact user interface, not too fancy, just what it needs to be. Tree of smart drop down levels. Automatic reply by email from the system. Knowledge base for incident resolution. Possibility to link to sharepoint and oneNote. extensive list of reports.

Cons: It is not always very clear what is standard and what can be done via integration services from the Vizor company.

  • Reviewer Source 
  • Reviewed on 2018-09-27