---
description: Learn more about Backstory pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Backstory Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Org Chart Software](/directory/31397/org-chart/software) > [Backstory](/software/1121111/Backstory)

# Backstory

Canonical: https://www.capterra.ca/software/1121111/Backstory

> Cloud-based revenue intelligence platform for sales teams that tracks pipeline health, surfaces deal risk, and recommends next actions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Backstory?

Midsize to large B2B companies across multiple industries, including those with complex multi-CRM environments.

## About the vendor

- **Company**: Backstory
- **Founded**: 2016

## Commercial Context

- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- CRM Software
- Data Entry Software

## Integrations (2 total)

- Agentforce Sales (formerly Salesforce Sales Cloud)
- Salesforce Platform

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Org Chart Software](https://www.capterra.ca/directory/31397/org-chart/software)

## Related Categories

- [Org Chart Software](https://www.capterra.ca/directory/31397/org-chart/software)
- [Sales Coaching Software](https://www.capterra.ca/directory/31333/sales-coaching/software)
- [AI Sales Assistant Software](https://www.capterra.ca/directory/34135/ai-sales-assistant/software)
- [Sales Performance Management Solutions](https://www.capterra.ca/directory/33455/sales-performance-management/software)
- [Sales Forecasting Software](https://www.capterra.ca/directory/30930/sales-forecasting/software)

## Alternatives

1. [Ninety](https://www.capterra.ca/software/1013050/ninety) — 4.7/5 (63 reviews)
2. [Canva](https://www.capterra.ca/software/168956/canva) — 4.7/5 (13450 reviews)
3. [monday.com AI Work Platform](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6117 reviews)
4. [Deel](https://www.capterra.ca/software/205015/deel) — 4.9/5 (4312 reviews)
5. [Visio](https://www.capterra.ca/software/201133/visio) — 4.5/5 (3284 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1121111/Backstory)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10064932/Backstory/> |
| en-AE | <https://www.capterra.ae/software/1121111/Backstory> |
| en-AU | <https://www.capterra.com.au/software/1121111/Backstory> |
| en-CA | <https://www.capterra.ca/software/1121111/Backstory> |
| en-GB | <https://www.capterra.co.uk/software/1121111/Backstory> |
| en-IE | <https://www.capterra.ie/software/1121111/Backstory> |
| en-IL | <https://www.capterra.co.il/software/1121111/Backstory> |
| en-IN | <https://www.capterra.in/software/1121111/Backstory> |
| en-NZ | <https://www.capterra.co.nz/software/1121111/Backstory> |
| en-SG | <https://www.capterra.com.sg/software/1121111/Backstory> |
| en-ZA | <https://www.capterra.co.za/software/1121111/Backstory> |

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