--- description: Learn more about FieldEdge pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FieldEdge Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/30059/service-dispatch/software) > [FieldEdge](/software/111740/fieldedge) # FieldEdge Canonical: https://www.capterra.ca/software/111740/fieldedge Page: 1 / 14\ Next: [Next page](https://www.capterra.ca/software/111740/fieldedge?page=2) > Cloud and mobile-based field service management software that streamlines operations such as scheduling, dispatching, and invoicing. > > Verdict: Rated **4.2/5** by 307 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FieldEdge? Designed for HVAC services, plumbing services, electrician services, locksmith services, and appliance repair services, the tool helps streamline operations and enhance team efficiency. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 307 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Xplor Technologies - **Location**: Atlanta, US - **Founded**: 2009 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: FieldEdge has a contract-free monthly subscription pricing model. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Alerts/Notifications - Billing & Invoicing - CRM Software - Contact Database - Contract/License Management - Cost Database - Cost Estimating - Customer Database - Customer Management - Dispatch Management - Document Storage - Electronic Payments - Electronic Signature - Equipment Tracking - For Commercial and/or Industrial Electrical Contractors - GPS - Inventory Management Software - Invoice Management - Job Costing Software - Job Management - Job Tracking - Maintenance Scheduling - Mobile Access - Mobile App - Online Time Clock - Payment Collection in the Field - Payment Processing Software - Preventive Maintenance Software - QuickBooks Integration - Quotes/Estimates - Real-Time Updates - Reporting & Statistics - Routing - Scheduling Software - Service History - Technician Management - Third-Party Integrations - Time Tracking Software - Work Order Management ## Integrations (15 total) - BrandBot - Broadly - Customer Lobby - Dispatch - Docusign - HVACBizPro - Mailchimp - Podium - QuickBooks Desktop - QuickBooks Online - ReviewBuzz - Sage Intacct - Twilio - Xplor Pay - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software) - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) - [HVAC Software](https://www.capterra.ca/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.ca/directory/30673/plumbing/software) - [Garage Door Software](https://www.capterra.ca/directory/31415/garage-door/software) ## Alternatives 1. [ServiceTitan](https://www.capterra.ca/software/150053/servicetitan) — 4.3/5 (335 reviews) 2. [Service Fusion](https://www.capterra.ca/software/135788/service-fusion) — 4.3/5 (308 reviews) 3. [Housecall Pro](https://www.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2742 reviews) 4. [FieldPulse](https://www.capterra.ca/software/153475/fieldpulse) — 4.6/5 (465 reviews) 5. [BuildOps](https://www.capterra.ca/software/194155/buildops) — 4.4/5 (177 reviews) ## Reviews ### "I AM SO SORRY" — 3.0/5 > **Ernie** | *September 19, 2024* | Construction | Recommendation rating: 0.0/10 > > **Pros**: They offered features to help us evaluate performance and clients. > > **Cons**: Deceptive practices. We were told we would pay 2.7% using Clearent, FieldEdge's owners, but they charged us 3.4% right off the bat. They never admit to weaknesses in the program, but blame the user for not doing it right. Without empathy for our problems, they could not help us. See below for biggest disappointment. > > Deception from the beginning (see example below). We were promised at signing a rate of 2.7% for each credit card transaction. The merchant service provider, Clearent, their owner, charged us 3.4% right off the bat. We were promised a $100 discount for the term of the contract. Ten months into the lease they tried to remove that discount, but I caught them. Deceptive company. The sales person said we would not be required to use QuickBooks, a canned program with no customization. Instead we are paying $70 for QuickBooks, which we never use. Lousy program. We are mainly leaving because of all of the flaws and difficulty using the program experience by our technicians in the field and everyone else. Now see the worst example below. ----- ### "The truth about Field Edge." — 1.0/5 > **Joshua** | *April 1, 2026* | Construction | Recommendation rating: 0.0/10 > > **Pros**: The system is not hard to navigate. Customer service is quick to respond but you get different answers depending on who you talk to. > > **Cons**: It was very over sold by their people. They will tell you it does a great job with Quick Books. We have had nothing but problems. Customer service is not helpful as two people will give you different answers. > > My experience is not good with them. I will not recommend them to any other business owner. All I want is to get out of the two year contract at a fair price and they just want to collect full price for it. The system does not do what was promised. DO NOT GET SUCKERED IN. THEY WON'T WORK WITH YOU. ----- ### "Good starter software" — 3.0/5 > **Wayne** | *March 28, 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 2.0/10 > > **Pros**: It was simple design. I liked the photos of materials. I like how the mobile app didn’t have to many buttons to get lost in. > > **Cons**: It didn’t offer enough systems that we need at our business size. Moved to a software that had more kpi tracking. > > Good. Just not robust enough for our business great for a 3-4 man shop. I would suggest it for someone getting started with software, or someone not familiar with online record keeping. ----- ### "Robust and Reliable Field Service Management Solution" — 4.0/5 > **Sai Akshith** | *June 17, 2026* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: FieldEdge provides a robust solution for scheduling and dispatching, which has greatly improved our operations. The seamless integration with QuickBooks is a major plus, ensuring that our financial data remains accurate and up-to-date without manual double-entry. > > **Cons**: While highly effective, the mobile app occasionally experiences minor synchronization delays. There is also a slight learning curve for technicians who may not be as comfortable with new technology, requiring some initial training. > > FieldEdge is a robust and reliable field service management platform that significantly improves dispatch efficiency and streamlines invoicing. It has been a valuable asset for our team. ----- ### "Action Office Manager" — 5.0/5 > **Amy** | *March 21, 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I love how easy it is to use, and how easy it is for our technicians to use. > > **Cons**: When they make changes, they do not train their customers on the changes. > > I've had the best experience with FieldEdge. Anytime I have issues, their representatives are always quick to respond and help out. ----- Page: 1 / 14\ Next: [Next page](https://www.capterra.ca/software/111740/fieldedge?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/111740/fieldedge) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data