---
description: Learn more about Shtello Connect pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Shtello Connect Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Shtello Connect](/software/1110734/Shtello-Connect)

# Shtello Connect

Canonical: https://www.capterra.ca/software/1110734/Shtello-Connect

> Shtello Connect is an AI front desk platform handling calls, texts, and messages 24/7 for local businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Shtello Connect?

Small to mid-sized service businesses with high inbound call volume, including dental offices, medical clinics, law firms, real estate agencies, home services, and restaurants that need 24/7 phone cov

## About the vendor

- **Company**: Shtello Connect

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, English, French, German, Hebrew, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish
- **Available Countries**: Canada, France, Germany, Italy, Japan, Portugal, South Korea, Spain, United Kingdom, United States

## Features

- Autonomous Task Execution
- Natural Language Processing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.ca/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [MORI](https://www.capterra.ca/software/1098968/MORI) (0 reviews)
2. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3471 reviews)
3. [Zoho Desk](https://www.capterra.ca/software/169505/zoho-desk) — 4.5/5 (2215 reviews)
4. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1787 reviews)
5. [TeamSupport](https://www.capterra.ca/software/87908/teamsupport) — 4.5/5 (849 reviews)

## Links

- [View on Capterra](https://www.capterra.ca/software/1110734/Shtello-Connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10055229/Shtello-Connect/> |
| en-AE | <https://www.capterra.ae/software/1110734/Shtello-Connect> |
| en-AU | <https://www.capterra.com.au/software/1110734/Shtello-Connect> |
| en-CA | <https://www.capterra.ca/software/1110734/Shtello-Connect> |
| en-GB | <https://www.capterra.co.uk/software/1110734/Shtello-Connect> |
| en-IE | <https://www.capterra.ie/software/1110734/Shtello-Connect> |
| en-IL | <https://www.capterra.co.il/software/1110734/Shtello-Connect> |
| en-IN | <https://www.capterra.in/software/1110734/Shtello-Connect> |
| en-NZ | <https://www.capterra.co.nz/software/1110734/Shtello-Connect> |
| en-SG | <https://www.capterra.com.sg/software/1110734/Shtello-Connect> |
| en-ZA | <https://www.capterra.co.za/software/1110734/Shtello-Connect> |

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